Gain market share and customer base information about the top Contact Center software. Check out our list of Contact Center Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
Over 1,109,429 companies are using Contact Center tools. Wix with 68.00% market share (754,417 customers), Zendesk with 15.74% market share (174,638 customers), Agile CRM with 2.94% market share (32,632 customers),
The majority of Contact Center category falls in the company size of 0 - 9 employees (491,285 companies), 20 - 49 employees (215,714 companies), 10 - 19 employees (91,274 companies).
Companies using Contact Center technology software are majorly from the United States with 582,669 (66.26%), United Kingdom with 86,253 (9.81%), Canada with 37,663 (4.28%) customers respectively.
Top industries that use Contact Center for Professional Services (279,814), Technology (123,306), Retail and CPG (90,338).
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Top leaders in the category for Contact Center software are Wix, Zendesk, Agile CRM. Here, you can view a full list of Contact Center tools in the market.
Around the world in 2023, over 1,069,729 companies are currently using one or more Contact Center software. Out of these, there are 582,669 companies using Contact Center tools that are originally from the United States .
The top few companies that have the most significant market share in the Contact Center space are Wix with 68.00 % of market share, and Zendesk with 15.74 % of market share and Agile CRM with 2.94 % of market share . Check for other Contact Center technologies market share here.
The top industries that use Contact Center software are Professional Services (279,814) , Technology (123,306) , Retail and CPG (90,338) .
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