Genesys Inbound
Genesys Inbound helps in real-time monitoring of key voice interaction data, including the number of interactions in a queue, average wait times, SLA ...Read more
Market Share of Genesys Inbound
Current Customer(s)
506
Market Share (Est.)
0.04%
Ranking
#34
Top Competitors and Alternatives of Genesys Inbound
The top three of Genesys Inbound’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Inbound
The top three of Genesys Inbound’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Genesys Inbound vs Wix
Genesys Inbound vs Zendesk
Genesys Inbound vs Freshworks
Genesys Inbound vs Agile CRM
Genesys Inbound vs Salesforce Service Cloud
Genesys Inbound vs Mitel
Genesys Inbound vs LiveAgent
Genesys Inbound vs Bitrix24
Customers of Genesys Inbound
Around the world in 2024, over 506 companies have started using Genesys Inbound as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Cognizant Technology Solutions Corporation | 10,000+ | Teaneck | New Jersey | United States |     |
| NTT | 10,000+ | Tokyo | Tokyo | Japan | |
| St John Ambulance Qld | 100 - 249 | Fortitude Valley | Queensland | Australia | |
| Coles Supermarkets Australia Pty Ltd. | 10,000+ | Hawthorn East | Victoria | Australia | |
| Informa plc | 10,000+ | London | England | United Kingdom | |
| Deutsche Bank | 10,000+ | Frankfurt am Main | Hesse | Germany | |
| Open Text Corporation | 10,000+ | Waterloo | Ontario | Canada | |
| American Red Cross | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Banco Santander SA | 10,000+ | Boadilla del Monte | Madrid | Spain | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
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Genesys Inbound Customers by Products and Services
The top three products and services offering customers that use Genesys Inbound for Contact Center are Cloud Services (34), Insurance (30), Wealth Management (24).
Customers
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Genesys Inbound Customers by Employee Size
The majority of Genesys Inbound's customers for the contact-center category fall in the company size of 10,000+ employees (169 companies), 1,000 - 4,999 employees (104 companies), 100 - 249 employees (54 companies).
Employee Size
Genesys Inbound Customers by Geography
The top three geographies of Genesys Inbound for contact-center are the United States with 241(58.78%), Australia with 36(8.78%), India with 36(8.78%) customers respectively.
Customers
Employees of Genesys Inbound
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Inbound competitors?
Genesys Inbound’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Genesys Inbound competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Inbound and 40,000 other technologies on the internet. You can also compare Genesys Inbound and its feature with top competitors here : Genesys Inbound vs Wix Genesys Inbound vs Zendesk Genesys Inbound vs Freshworks.
What is Genesys Inbound customer distribution based on company size?
What is Genesys Inbound market share in the contact-center?
What are the top countries that use Genesys Inbound?
What are the top industries that use Genesys Inbound?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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