Gladly
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single inte...Read more
Market Share of Gladly
Current Customer(s)
381
Market Share (Est.)
0.02%
Ranking
#36
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1255062 | 79.21% | Gladly vs Wix |
| Zendesk | 165482 | 10.44% | Gladly vs Zendesk |
| Agile CRM | 44104 | 2.78% | Gladly vs Agile CRM |
| Freshworks | 32098 | 2.03% | Gladly vs Freshworks |
| Salesforce Service Cloud | 8160 | 0.51% | Gladly vs Salesforce Service Cloud |
| Bitrix24 | 8094 | 0.51% | Gladly vs Bitrix24 |
| Mitel | 7356 | 0.46% | Gladly vs Mitel |
| LiveAgent | 6679 | 0.42% | Gladly vs LiveAgent |
| Zoho Desk | 5207 | 0.33% | Gladly vs Zoho Desk |
| Genesys | 4552 | 0.29% | Gladly vs Genesys |
| Wipro | 3652 | 0.23% | Gladly vs Wipro |
| PICS | 3593 | 0.23% | Gladly vs PICS |
| Avaya Contact Center | 3302 | 0.21% | Gladly vs Avaya Contact Center |
| NICE inContact | 2883 | 0.18% | Gladly vs NICE inContact |
| Aircall | 2796 | 0.18% | Gladly vs Aircall |
| Five9 | 2776 | 0.18% | Gladly vs Five9 |
| Genesys PureCloud | 2773 | 0.18% | Gladly vs Genesys PureCloud |
| Verint | 2661 | 0.17% | Gladly vs Verint |
| LogMeIn Rescue | 2315 | 0.15% | Gladly vs LogMeIn Rescue |
| Comm100 Live Chat | 2099 | 0.13% | Gladly vs Comm100 Live Chat |
Popular Comparisons
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.
Gladly vs Wix
Gladly vs Zendesk
Gladly vs Agile CRM
Gladly vs Freshworks
Gladly vs Salesforce Service Cloud
Gladly vs Bitrix24
Gladly vs Mitel
Gladly vs LiveAgent
Customers of Gladly
Around the world in 2025, over 372 companies have started using Gladly as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Jetblue Airways Corporation | 10,000+ | Long Island City | New York | United States |     |
| Funsicle | 10,000+ | Bentonville | Arkansas | United States | |
| Hot Topic | 5,000 - 9,999 | Rowland Heights | California | United States | |
| Birkenstock | 5,000 - 9,999 | Novato | California | United States | |
| Rothy's | 1,000 - 4,999 | San Francisco | California | United States | |
| Clubmonaco | 1,000 - 4,999 | Halifax | Nova Scotia | Canada | |
| The New Yorker | 1,000 - 4,999 | New York City | New York | United States | |
| Lillian Vernon | 1,000 - 4,999 | Colorado Springs | Colorado | United States | |
| T2 Tea | 1,000 - 4,999 | Collingwood | Victoria | Australia | |
| Almacenes Vidri | 1,000 - 4,999 | San Salvador | San Salvador | El Salvador | |
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Gladly Customers by Products and Services
The top three products and services offering customers that use Gladly for Contact Center are Retail (13), Footwear (13), Accessories (12).
Customers
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Gladly Customers by Employee Size
The majority of Gladly's customers for the contact-center category fall in the company size of 20 - 49 employees (104 companies), 0 - 9 employees (88 companies), 100 - 249 employees (86 companies).
Employee Size
Gladly Customers by Geography
The top three geographies of Gladly for contact-center are the United States with 307(85.99%), Canada with 22(6.16%), United Kingdom with 8(2.24%) customers respectively.
Customers
Employees of Gladly
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FAQ
Find answers to the most often asked questions by users.
Who are the top Gladly competitors?
Gladly’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Gladly competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gladly and 40,000 other technologies on the internet. You can also compare Gladly and its feature with top competitors here : Gladly vs Wix Gladly vs Zendesk Gladly vs Agile CRM.
What is Gladly customer distribution based on company size?
What is Gladly market share in the contact-center?
What are the top countries that use Gladly?
What are the top industries that use Gladly?
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