Gladly
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single inte...Read more
Market Share of Gladly
Current Customer(s)
502
Market Share (Est.)
0.02%
Ranking
#45
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | Gladly vs Wix |
| Zendesk | 180414 | 8.48% | Gladly vs Zendesk |
| Freshworks | 41343 | 1.94% | Gladly vs Freshworks |
| Agile CRM | 40229 | 1.89% | Gladly vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | Gladly vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | Gladly vs Mitel |
| Genesys | 11246 | 0.53% | Gladly vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | Gladly vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | Gladly vs Bitrix24 |
| Wipro | 8415 | 0.40% | Gladly vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | Gladly vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | Gladly vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | Gladly vs LiveAgent |
| Five9 | 4952 | 0.23% | Gladly vs Five9 |
| Verint | 4710 | 0.22% | Gladly vs Verint |
| PICS | 4582 | 0.22% | Gladly vs PICS |
| Aircall | 4225 | 0.20% | Gladly vs Aircall |
| NICE inContact | 3650 | 0.17% | Gladly vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | Gladly vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | Gladly vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
Gladly vs Wix
Gladly vs Zendesk
Gladly vs Freshworks
Gladly vs Agile CRM
Gladly vs Salesforce Service Cloud
Gladly vs Mitel
Gladly vs Genesys
Gladly vs Genesys PureCloud
Customers of Gladly
Around the world in 2026, over 501 companies have started using Gladly as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Chegg | 10,000+ | Santa Clara | California | United States |     |
| Jetblue Airways Corporation | 10,000+ | Long Island City | New York | United States | |
| Oberoi Hotels & Resorts | 10,000+ | Delhi | NCT | India | |
| Parker Hannifin | 10,000+ | Cleveland | Ohio | United States | |
| Metropolis Technologies | 10,000+ | New York City | New York | United States | |
| Nordstrom | 10,000+ | Seattle | Washington | United States | |
| ULTA | 10,000+ | Bolingbrook | Illinois | United States | |
| Vogue | 10,000+ | New York City | New York | United States | |
| Hot Topic | 5,000 - 9,999 | Rowland Heights | California | United States | |
| EXPRESS | 5,000 - 9,999 | Columbus | Ohio | United States | |
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Gladly Customers by Products and Services
The top three products and services offering customers that use Gladly for Contact Center are Accessories (23), Retail (23), Footwear (19).
Customers
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Gladly Customers by Employee Size
The majority of Gladly's customers for the contact-center category fall in the company size of 20 - 49 employees (139 companies), 100 - 249 employees (114 companies), 0 - 9 employees (114 companies).
Employee Size
Gladly Customers by Geography
The top three geographies of Gladly for contact-center are the United States with 405(83.51%), Canada with 29(5.98%), United Kingdom with 23(4.74%) customers respectively.
Customers
Employees of Gladly
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FAQ
Find answers to the most often asked questions by users.
Who are the top Gladly competitors?
Gladly’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Gladly competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gladly and 40,000 other technologies on the internet. You can also compare Gladly and its feature with top competitors here : Gladly vs Wix Gladly vs Zendesk Gladly vs Freshworks.
What is Gladly customer distribution based on company size?
What is Gladly market share in the contact-center?
What are the top countries that use Gladly?
What are the top industries that use Gladly?
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