Gladly
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single inte...Read more
Market Share of Gladly
Current Customer(s)
433
Market Share (Est.)
0.03%
Ranking
#35
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1264669 | 80.08% | Gladly vs Wix |
| Zendesk | 164707 | 10.43% | Gladly vs Zendesk |
| Freshworks | 34304 | 2.17% | Gladly vs Freshworks |
| Agile CRM | 27970 | 1.77% | Gladly vs Agile CRM |
| Salesforce Service Cloud | 9090 | 0.58% | Gladly vs Salesforce Service Cloud |
| Bitrix24 | 8353 | 0.53% | Gladly vs Bitrix24 |
| Mitel | 7371 | 0.47% | Gladly vs Mitel |
| LiveAgent | 6663 | 0.42% | Gladly vs LiveAgent |
| Zoho Desk | 5179 | 0.33% | Gladly vs Zoho Desk |
| Genesys | 4540 | 0.29% | Gladly vs Genesys |
| Wipro | 3694 | 0.23% | Gladly vs Wipro |
| PICS | 3629 | 0.23% | Gladly vs PICS |
| Avaya Contact Center | 3343 | 0.21% | Gladly vs Avaya Contact Center |
| NICE inContact | 2926 | 0.19% | Gladly vs NICE inContact |
| Genesys PureCloud | 2842 | 0.18% | Gladly vs Genesys PureCloud |
| Five9 | 2734 | 0.17% | Gladly vs Five9 |
| Aircall | 2689 | 0.17% | Gladly vs Aircall |
| LogMeIn Rescue | 2469 | 0.16% | Gladly vs LogMeIn Rescue |
| Comm100 Live Chat | 2187 | 0.14% | Gladly vs Comm100 Live Chat |
| Verint | 1860 | 0.12% | Gladly vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
Gladly vs Wix
Gladly vs Zendesk
Gladly vs Freshworks
Gladly vs Agile CRM
Gladly vs Salesforce Service Cloud
Gladly vs Bitrix24
Gladly vs Mitel
Gladly vs LiveAgent
Customers of Gladly
Around the world in 2025, over 433 companies have started using Gladly as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Samsonite | 10,000+ | Luxembourg | Luxembourg | Luxembourg |     |
| Jetblue Airways Corporation | 10,000+ | Long Island City | New York | United States | |
| Hot Topic | 10,000+ | Rowland Heights | California | United States | |
| Knoll | 5,000 - 9,999 | East Greenville | Pennsylvania | United States | |
| Quiksilver | 5,000 - 9,999 | Huntington Beach | California | United States | |
| Billabong | 5,000 - 9,999 | Irvine | California | United States | |
| Spur | 5,000 - 9,999 | Huntsville | Alabama | United States | |
| American Tourister | 1,000 - 4,999 | Warren | Rhode Island | United States | |
| LA SENZA INC | 1,000 - 4,999 | Dorval | Quebec | Canada | |
| Almacenes Vidri | 1,000 - 4,999 | San Salvador | San Salvador | El Salvador | |
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Gladly Customers by Products and Services
The top three products and services offering customers that use Gladly for Contact Center are Accessories (14), Retail (14), Footwear (12).
Customers
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Gladly Customers by Employee Size
The majority of Gladly's customers for the contact-center category fall in the company size of 20 - 49 employees (110 companies), 0 - 9 employees (100 companies), 100 - 249 employees (86 companies).
Employee Size
Gladly Customers by Geography
The top three geographies of Gladly for contact-center are the United States with 376(88.47%), Canada with 27(6.35%), Australia with 6(1.41%) customers respectively.
Customers
Employees of Gladly
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FAQ
Find answers to the most often asked questions by users.
Who are the top Gladly competitors?
Gladly’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Gladly competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gladly and 40,000 other technologies on the internet. You can also compare Gladly and its feature with top competitors here : Gladly vs Wix Gladly vs Zendesk Gladly vs Freshworks.
What is Gladly customer distribution based on company size?
What is Gladly market share in the contact-center?
What are the top countries that use Gladly?
What are the top industries that use Gladly?
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