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Gladly

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single inte...Read more

Contact Center
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Market Share of Gladly

Current Customer(s)

399

Market Share (Est.)

0.02%

Ranking

#39

Top Competitors and Alternatives of Gladly

The top three of Gladly’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix122912376.83%Gladly vs Wix
Zendesk17063710.67%Gladly vs Zendesk
Agile CRM434282.71%Gladly vs Agile CRM
Freshworks355532.22%Gladly vs Freshworks
Mitel123980.77%Gladly vs Mitel
Salesforce Service Cloud117090.73%Gladly vs Salesforce Service Cloud
Bitrix2485950.54%Gladly vs Bitrix24
Genesys76490.48%Gladly vs Genesys
LiveAgent69180.43%Gladly vs LiveAgent
Wipro64910.41%Gladly vs Wipro
Avaya Contact Center61460.38%Gladly vs Avaya Contact Center
Zoho Desk60450.38%Gladly vs Zoho Desk
Verint37560.23%Gladly vs Verint
Five937010.23%Gladly vs Five9
PICS36180.23%Gladly vs PICS
Genesys PureCloud36030.23%Gladly vs Genesys PureCloud
Aircall33980.21%Gladly vs Aircall
NICE inContact31710.20%Gladly vs NICE inContact
LogMeIn Rescue25710.16%Gladly vs LogMeIn Rescue
Comm100 Live Chat21030.13%Gladly vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Gladly

The top three of Gladly’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

Gladly vs Wix

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Gladly vs Zendesk

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Gladly vs Agile CRM

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Gladly vs Freshworks

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Gladly vs Mitel

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Gladly vs Salesforce Service Cloud

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Gladly vs Bitrix24

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Gladly vs Genesys

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Customers of Gladly

Around the world in 2025, over 399 companies have started using Gladly as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Joann10,000+HudsonOhioUnited States
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ULTA10,000+BolingbrookIllinoisUnited States
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Funsicle10,000+BentonvilleArkansasUnited States
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PACSUN10,000+AnaheimCaliforniaUnited States
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Jetblue Airways Corporation10,000+Long Island CityNew YorkUnited States
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Birkenstock5,000 - 9,999NovatoCaliforniaUnited States
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Godiva5,000 - 9,999New York CityNew YorkUnited States
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Deckers Brands5,000 - 9,999GoletaCaliforniaUnited States
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Crate & Barrel5,000 - 9,999NorthbrookIllinoisUnited States
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Hot Topic5,000 - 9,999Rowland HeightsCaliforniaUnited States
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Gladly Customers by Products and Services

The top three products and services offering customers that use Gladly for Contact Center are Footwear (16), Accessories (16), Retail (14).

Customers

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Gladly Customers by Employee Size

The majority of Gladly's customers for the contact-center category fall in the company size of 20 - 49 employees (107 companies), 100 - 249 employees (96 companies), 0 - 9 employees (92 companies).

Employee Size

Gladly Customers by Geography

The top three geographies of Gladly for contact-center are the United States with 327(85.38%), Canada with 25(6.53%), United Kingdom with 10(2.61%) customers respectively.

Customers

Employees of Gladly

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Also see other Products/Services by Gladly in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Gladly competitors?

Gladly’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Gladly competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gladly and 40,000 other technologies on the internet. You can also compare Gladly and its feature with top competitors here : Gladly vs Wix Gladly vs Zendesk Gladly vs Agile CRM.

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What is Gladly customer distribution based on company size?

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What is Gladly market share in the contact-center?

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What are the top countries that use Gladly?

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What are the top industries that use Gladly?

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