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Agile CRM

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journe...Read more

Contact Center
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Market Share of Agile CRM

Current Customer(s)

27951

Market Share (Est.)

1.77%

Ranking

#4

Top Competitors and Alternatives of Agile CRM

The top three of Agile CRM’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126672780.20%Agile CRM vs Wix
Zendesk16325710.34%Agile CRM vs Zendesk
Freshworks339582.15%Agile CRM vs Freshworks
Salesforce Service Cloud87670.56%Agile CRM vs Salesforce Service Cloud
Bitrix2483210.53%Agile CRM vs Bitrix24
Mitel74870.47%Agile CRM vs Mitel
LiveAgent64640.41%Agile CRM vs LiveAgent
Zoho Desk52720.33%Agile CRM vs Zoho Desk
Genesys44090.28%Agile CRM vs Genesys
Wipro36780.23%Agile CRM vs Wipro
PICS35990.23%Agile CRM vs PICS
Avaya Contact Center33270.21%Agile CRM vs Avaya Contact Center
NICE inContact28960.18%Agile CRM vs NICE inContact
Genesys PureCloud27940.18%Agile CRM vs Genesys PureCloud
Five927150.17%Agile CRM vs Five9
Aircall26940.17%Agile CRM vs Aircall
LogMeIn Rescue24540.16%Agile CRM vs LogMeIn Rescue
Verint23050.15%Agile CRM vs Verint
Comm100 Live Chat21570.14%Agile CRM vs Comm100 Live Chat
Talkdesk12400.08%Agile CRM vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of Agile CRM

The top three of Agile CRM’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

Agile CRM vs Wix

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Agile CRM vs Zendesk

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Agile CRM vs Freshworks

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Agile CRM vs Salesforce Service Cloud

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Agile CRM vs Bitrix24

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Agile CRM vs Mitel

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Agile CRM vs LiveAgent

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Agile CRM vs Zoho Desk

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Customers of Agile CRM

Around the world in 2025, over 27951 companies have started using Agile CRM as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
City Of Ottawa10,000+OttawaOntarioCanada
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Vodafone10,000+NewburyEnglandUnited Kingdom
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L.M. Ericsson10,000+StockholmStockholmSweden
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Infosys10,000+BengaluruKarnatakaIndia
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BP Plc10,000+LondonEnglandUnited Kingdom
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Groupe BPCE10,000+ParisIle-de-FranceFrance
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Accenture10,000+DublinLeinsterIreland
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Deloitte Digital10,000+New York CityNew YorkUnited States
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Insurance Australia Group Ltd10,000+SydneyNew South WalesAustralia
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Fonterra10,000+AucklandAucklandNew Zealand
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Agile CRM Customers by Products and Services

The top three products and services offering customers that use Agile CRM for Contact Center are Digital Marketing (724), Marketing (690), Seo (663).

Customers

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Agile CRM Customers by Employee Size

The majority of Agile CRM's customers for the contact-center category fall in the company size of 20 - 49 employees (9449 companies), 0 - 9 employees (5881 companies), 100 - 249 employees (4840 companies).

Employee Size

Agile CRM Customers by Geography

The top three geographies of Agile CRM for contact-center are the United States with 11031(52.41%), United Kingdom with 2343(11.13%), India with 1816(8.63%) customers respectively.

Customers

Employees of Agile CRM

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Also see other Products/Services by Agile CRM in:

Analytics
Marketing Automation Platforms
Call Tracking
Customer Success
Email Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Agile CRM competitors?

Agile CRM’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Agile CRM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Agile CRM and 40,000 other technologies on the internet. You can also compare Agile CRM and its feature with top competitors here : Agile CRM vs Wix Agile CRM vs Zendesk Agile CRM vs Freshworks.

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What is Agile CRM customer distribution based on company size?

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What is Agile CRM market share in the contact-center?

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What are the top countries that use Agile CRM?

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What are the top industries that use Agile CRM?

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