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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 80.32%, Zendesk with 10.23%, Freshworks with 2.13% market share.
Popular Comparisons
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 80.32%, Zendesk with 10.23%, Freshworks with 2.13% market share.
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Around the world in 2025, over 8549 companies have started using Salesforce Service Cloud as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Victoria's Secret | 10,000+ | Reynoldsburg | Ohio | United States | |
Bank Of The Philippine Islands | 10,000+ | Makati City | Metro Manila | Philippines | |
GE Appliances | 10,000+ | Louisville | Kentucky | United States | |
Unicharm Corp. | 10,000+ | Tokyo | Tokyo | Japan | |
Vivint | 10,000+ | Provo | Utah | United States | |
Denver | 10,000+ | Denver | Colorado | United States | |
Microsemi | 10,000+ | Aliso Viejo | California | United States | |
Ricoh | 10,000+ | Tokyo | Tokyo | Japan | |
Hy-Vee | 10,000+ | West Des Moines | Iowa | United States | |
University Of Alabama At Birmingham | 10,000+ | Birmingham | Alabama | United States |
The top three products and services offering customers that use Salesforce Service Cloud for Contact Center are Salesforce (218), Crm (175), Digital Transformation (144).
Customers
The majority of Salesforce Service Cloud's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (1315 companies), 100 - 249 employees (1295 companies), 20 - 49 employees (1136 companies).
Employee Size
The top three geographies of Salesforce Service Cloud for contact-center are the United States with 4582(64.48%), United Kingdom with 610(8.58%), Canada with 366(5.15%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Freshworks.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the contact-center?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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