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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
Popular Comparisons
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
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Around the world in 2025, over 9090 companies have started using Salesforce Service Cloud as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
KUKA | 10,000+ | Augsburg | Bavaria | Germany | |
Opel | 10,000+ | Shelton | Connecticut | United States | |
University Of Central Florida | 10,000+ | Orlando | Florida | United States | |
Audi Of America | 10,000+ | Herndon | Virginia | United States | |
Home Instead Senior Care | 10,000+ | Omaha | Nebraska | United States | |
Associa | 10,000+ | Dallas | Texas | United States | |
Chevron | 10,000+ | San Ramon | California | United States | |
Anthropologie | 10,000+ | Philadelphia | Pennsylvania | United States | |
Denver | 10,000+ | Denver | Colorado | United States | |
Asian Paints | 10,000+ | Mumbai | Maharashtra | India |
The top three products and services offering customers that use Salesforce Service Cloud for Contact Center are Salesforce (233), Crm (179), Consulting (162).
Customers
The majority of Salesforce Service Cloud's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (1403 companies), 100 - 249 employees (1395 companies), 20 - 49 employees (1224 companies).
Employee Size
The top three geographies of Salesforce Service Cloud for contact-center are the United States with 4911(64.60%), United Kingdom with 669(8.80%), Canada with 382(5.02%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Freshworks.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the contact-center?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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