LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 934640 | 72.12% | LiveAgent vs Wix |
Zendesk | 169762 | 13.10% | LiveAgent vs Zendesk |
Freshworks | 34508 | 2.66% | LiveAgent vs Freshworks |
Agile CRM | 31910 | 2.46% | LiveAgent vs Agile CRM |
Bitrix24 | 22000 | 1.70% | LiveAgent vs Bitrix24 |
Salesforce Service Cloud | 14971 | 1.16% | LiveAgent vs Salesforce Service Cloud |
Mitel | 11630 | 0.90% | LiveAgent vs Mitel |
Genesys | 6691 | 0.52% | LiveAgent vs Genesys |
Wipro | 5894 | 0.45% | LiveAgent vs Wipro |
Zoho Desk | 5331 | 0.41% | LiveAgent vs Zoho Desk |
Avaya Contact Center | 5282 | 0.41% | LiveAgent vs Avaya Contact Center |
Five9 | 3401 | 0.26% | LiveAgent vs Five9 |
NICE inContact | 3391 | 0.26% | LiveAgent vs NICE inContact |
PICS | 3203 | 0.25% | LiveAgent vs PICS |
Genesys PureCloud | 3050 | 0.24% | LiveAgent vs Genesys PureCloud |
LogMeIn Rescue | 2756 | 0.21% | LiveAgent vs LogMeIn Rescue |
Verint | 2687 | 0.21% | LiveAgent vs Verint |
Aircall | 2510 | 0.19% | LiveAgent vs Aircall |
Comm100 Live Chat | 2252 | 0.17% | LiveAgent vs Comm100 Live Chat |
Genesys Contact Center | 1660 | 0.13% | LiveAgent vs Genesys Contact Center |
Popular Comparisons
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
LiveAgent vs Wix
LiveAgent vs Zendesk
LiveAgent vs Freshworks
LiveAgent vs Agile CRM
LiveAgent vs Bitrix24
LiveAgent vs Salesforce Service Cloud
LiveAgent vs Mitel
LiveAgent vs Genesys
Around the world in 2024, over 7621 companies have started using LiveAgent as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Marriott Dallas / Fort Worth Solana | 10,000+ | Westlake | Texas | United States | |
Occidental Petroleum Corporation | 10,000+ | Houston | Texas | United States | |
Youtube | 10,000+ | San Bruno | California | United States | |
Telus Corporation | 10,000+ | Vancouver | British Columbia | Canada | |
City & County Of Denver | 10,000+ | Denver | Colorado | United States | |
ASSA ABLOY | 10,000+ | New Haven | Connecticut | United States | |
Juniper Networks, Inc. | 10,000+ | Sunnyvale | California | United States | |
Peugeot | 10,000+ | Paris | Ile-de-France | France | |
Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
Motorola | 10,000+ | Chicago | Illinois | United States |
The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (78), Seo (60), Education (58).
Customers
The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (2009 companies), 20 - 49 employees (1472 companies), 100 - 249 employees (936 companies).
Employee Size
The top three geographies of LiveAgent for contact-center are the United States with 3443(59.95%), United Kingdom with 588(10.24%), Australia with 393(6.84%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Freshworks.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the contact-center?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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