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LiveAgent

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LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.

Contact Center
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Market Share of LiveAgent

Current Customer(s)

6240

Market Share (Est.)

0.40%

Ranking

#8

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix127021780.43%LiveAgent vs Wix
Zendesk16009410.14%LiveAgent vs Zendesk
Freshworks334772.12%LiveAgent vs Freshworks
Agile CRM279531.77%LiveAgent vs Agile CRM
Salesforce Service Cloud85110.54%LiveAgent vs Salesforce Service Cloud
Bitrix2483020.53%LiveAgent vs Bitrix24
Mitel74440.47%LiveAgent vs Mitel
Zoho Desk51970.33%LiveAgent vs Zoho Desk
Genesys43770.28%LiveAgent vs Genesys
PICS36940.23%LiveAgent vs PICS
Wipro36560.23%LiveAgent vs Wipro
Avaya Contact Center33070.21%LiveAgent vs Avaya Contact Center
NICE inContact28680.18%LiveAgent vs NICE inContact
Five927930.18%LiveAgent vs Five9
Aircall27880.18%LiveAgent vs Aircall
Genesys PureCloud27760.18%LiveAgent vs Genesys PureCloud
Verint26030.16%LiveAgent vs Verint
LogMeIn Rescue24100.15%LiveAgent vs LogMeIn Rescue
Comm100 Live Chat21810.14%LiveAgent vs Comm100 Live Chat
Talkdesk12740.08%LiveAgent vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Freshworks

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LiveAgent vs Agile CRM

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LiveAgent vs Salesforce Service Cloud

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LiveAgent vs Bitrix24

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LiveAgent vs Mitel

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LiveAgent vs Zoho Desk

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Customers of LiveAgent

Around the world in 2025, over 6239 companies have started using LiveAgent as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Thomson Reuters10,000+TorontoOntarioCanada
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Houston Independent School District10,000+HoustonTexasUnited States
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Toshiba10,000+TokyoTokyoJapan
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RRD10,000+ChicagoIllinoisUnited States
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BASF10,000+Ludwigshafen am RheinRheinland-PfalzGermany
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Flipkart10,000+BengaluruKarnatakaIndia
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Mattress Firm10,000+HoustonTexasUnited States
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Toto10,000+ParisIle-de-FranceFrance
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Lowe’s10,000+MooresvilleNorth CarolinaUnited States
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AXA10,000+ParisIle-de-FranceFrance
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (49), Seo (44), Digital Marketing (43).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (1702 companies), 20 - 49 employees (1432 companies), 100 - 249 employees (785 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for contact-center are the United States with 2984(64.63%), United Kingdom with 398(8.62%), Canada with 221(4.79%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Knowledge Management
Sales Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Freshworks.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the contact-center?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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