LiveAgent
LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.
Market Share of LiveAgent
Current Customer(s)
6018
Market Share (Est.)
0.28%
Ranking
#13
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | LiveAgent vs Wix |
| Zendesk | 180414 | 8.48% | LiveAgent vs Zendesk |
| Freshworks | 41343 | 1.94% | LiveAgent vs Freshworks |
| Agile CRM | 40229 | 1.89% | LiveAgent vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | LiveAgent vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | LiveAgent vs Mitel |
| Genesys | 11246 | 0.53% | LiveAgent vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | LiveAgent vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | LiveAgent vs Bitrix24 |
| Wipro | 8415 | 0.40% | LiveAgent vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | LiveAgent vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | LiveAgent vs Zoho Desk |
| Five9 | 4952 | 0.23% | LiveAgent vs Five9 |
| Verint | 4710 | 0.22% | LiveAgent vs Verint |
| PICS | 4582 | 0.22% | LiveAgent vs PICS |
| Aircall | 4225 | 0.20% | LiveAgent vs Aircall |
| NICE inContact | 3650 | 0.17% | LiveAgent vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | LiveAgent vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | LiveAgent vs Talkdesk |
| NewVoiceMedia | 2714 | 0.13% | LiveAgent vs NewVoiceMedia |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
LiveAgent vs Wix
LiveAgent vs Zendesk
LiveAgent vs Freshworks
LiveAgent vs Agile CRM
LiveAgent vs Salesforce Service Cloud
LiveAgent vs Mitel
LiveAgent vs Genesys
LiveAgent vs Genesys PureCloud
Customers of LiveAgent
Around the world in 2026, over 6002 companies have started using LiveAgent as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Insight Global | 10,000+ | Atlanta | Georgia | United States |     |
| Under Armour | 10,000+ | Baltimore | Maryland | United States | |
| The Home Depot | 10,000+ | Atlanta | Georgia | United States | |
| Probe CX | 10,000+ | Melbourne | Victoria | Australia | |
| Kohl's | 10,000+ | Menomonee Falls | Wisconsin | United States | |
| Ambuja Cements Limited | 10,000+ | Mumbai | Maharashtra | India | |
| Tech Mahindra | 10,000+ | Pune | Maharashtra | India | |
| Pitney Bowes | 10,000+ | Stamford | Connecticut | United States | |
| Zensar Technologies | 10,000+ | Pune | Maharashtra | India | |
| Denver International Airport - City & County Of Denver Dept Of Aviation | 10,000+ | Denver | Colorado | United States | |
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LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Contact Center are Insurance (49), Marketing (46), Financial Services (44).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (1923 companies), 20 - 49 employees (1307 companies), 100 - 249 employees (784 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for contact-center are the United States with 3074(67.00%), United Kingdom with 396(8.63%), Canada with 206(4.49%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Freshworks.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the contact-center?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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