LiveAgent
LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.
Market Share of LiveAgent
Current Customer(s)
6663
Market Share (Est.)
0.42%
Ranking
#8
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1264669 | 80.08% | LiveAgent vs Wix |
| Zendesk | 164707 | 10.43% | LiveAgent vs Zendesk |
| Freshworks | 34304 | 2.17% | LiveAgent vs Freshworks |
| Agile CRM | 27970 | 1.77% | LiveAgent vs Agile CRM |
| Salesforce Service Cloud | 9090 | 0.58% | LiveAgent vs Salesforce Service Cloud |
| Bitrix24 | 8353 | 0.53% | LiveAgent vs Bitrix24 |
| Mitel | 7371 | 0.47% | LiveAgent vs Mitel |
| Zoho Desk | 5179 | 0.33% | LiveAgent vs Zoho Desk |
| Genesys | 4540 | 0.29% | LiveAgent vs Genesys |
| Wipro | 3694 | 0.23% | LiveAgent vs Wipro |
| PICS | 3629 | 0.23% | LiveAgent vs PICS |
| Avaya Contact Center | 3343 | 0.21% | LiveAgent vs Avaya Contact Center |
| NICE inContact | 2926 | 0.19% | LiveAgent vs NICE inContact |
| Genesys PureCloud | 2842 | 0.18% | LiveAgent vs Genesys PureCloud |
| Five9 | 2734 | 0.17% | LiveAgent vs Five9 |
| Aircall | 2689 | 0.17% | LiveAgent vs Aircall |
| LogMeIn Rescue | 2469 | 0.16% | LiveAgent vs LogMeIn Rescue |
| Comm100 Live Chat | 2187 | 0.14% | LiveAgent vs Comm100 Live Chat |
| Verint | 1860 | 0.12% | LiveAgent vs Verint |
| Talkdesk | 1171 | 0.07% | LiveAgent vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
LiveAgent vs Wix
LiveAgent vs Zendesk
LiveAgent vs Freshworks
LiveAgent vs Agile CRM
LiveAgent vs Salesforce Service Cloud
LiveAgent vs Bitrix24
LiveAgent vs Mitel
LiveAgent vs Zoho Desk
Customers of LiveAgent
Around the world in 2025, over 6662 companies have started using LiveAgent as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Walgreens | 10,000+ | Deerfield | Illinois | United States |     |
| Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
| AIB | 10,000+ | Dublin | Leinster | Ireland | |
| Garmin | 10,000+ | Schaffhausen | Schaffhausen | Switzerland | |
| Peugeot | 10,000+ | Paris | Ile-de-France | France | |
| Shopify | 10,000+ | Ottawa | Ontario | Canada | |
| Motorola | 10,000+ | Chicago | Illinois | United States | |
| USAGov | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| VWR International | 10,000+ | Radnor | Pennsylvania | United States | |
| Arizona State University | 10,000+ | Tempe | Arizona | United States | |
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LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (50), Software (50), Seo (47).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (1569 companies), 20 - 49 employees (1557 companies), 100 - 249 employees (936 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for contact-center are the United States with 3112(63.52%), United Kingdom with 447(9.12%), Canada with 231(4.72%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Freshworks.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the contact-center?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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