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LiveAgent

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LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.

Contact Center
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Market Share of LiveAgent

Current Customer(s)

6513

Market Share (Est.)

0.41%

Ranking

#8

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 80.32%, Zendesk with 10.23%, Freshworks with 2.13% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126843080.32%LiveAgent vs Wix
Zendesk16160210.23%LiveAgent vs Zendesk
Freshworks336782.13%LiveAgent vs Freshworks
Agile CRM279651.77%LiveAgent vs Agile CRM
Salesforce Service Cloud85490.54%LiveAgent vs Salesforce Service Cloud
Bitrix2483240.53%LiveAgent vs Bitrix24
Mitel74520.47%LiveAgent vs Mitel
Zoho Desk51960.33%LiveAgent vs Zoho Desk
Genesys43710.28%LiveAgent vs Genesys
Wipro36610.23%LiveAgent vs Wipro
PICS36360.23%LiveAgent vs PICS
Avaya Contact Center33040.21%LiveAgent vs Avaya Contact Center
NICE inContact28720.18%LiveAgent vs NICE inContact
Genesys PureCloud27890.18%LiveAgent vs Genesys PureCloud
Aircall27330.17%LiveAgent vs Aircall
Five927030.17%LiveAgent vs Five9
Verint25490.16%LiveAgent vs Verint
LogMeIn Rescue24340.15%LiveAgent vs LogMeIn Rescue
Comm100 Live Chat21250.13%LiveAgent vs Comm100 Live Chat
Talkdesk12480.08%LiveAgent vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 80.32%, Zendesk with 10.23%, Freshworks with 2.13% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Freshworks

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LiveAgent vs Agile CRM

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LiveAgent vs Salesforce Service Cloud

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LiveAgent vs Bitrix24

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LiveAgent vs Mitel

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LiveAgent vs Zoho Desk

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Customers of LiveAgent

Around the world in 2025, over 6512 companies have started using LiveAgent as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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Schindler10,000+HergiswilNidwaldenSwitzerland
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Iron Mountain10,000+BostonMassachusettsUnited States
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Arizona State University10,000+TempeArizonaUnited States
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Peugeot10,000+ParisIle-de-FranceFrance
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Resideo10,000+ScottsdaleArizonaUnited States
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Motorola10,000+ChicagoIllinoisUnited States
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YPF10,000+Buenos AiresBuenos Aires F.D.Argentina
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Philips10,000+AmsterdamNorth HollandNetherlands
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Fluor10,000+IrvingTexasUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (45), Software (45), Seo (42).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (1682 companies), 20 - 49 employees (1516 companies), 100 - 249 employees (864 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for contact-center are the United States with 3157(65.08%), United Kingdom with 408(8.41%), Canada with 227(4.68%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Customer Experience
Instant Messaging And Chat
Personalization Behavioral Targeting
Knowledge Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Freshworks.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the contact-center?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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