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LiveAgent

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LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.

Contact Center
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Market Share of LiveAgent

Current Customer(s)

5967

Market Share (Est.)

0.28%

Ranking

#11

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix172731782.49%LiveAgent vs Wix
Zendesk1715048.19%LiveAgent vs Zendesk
Agile CRM410931.96%LiveAgent vs Agile CRM
Freshworks357011.70%LiveAgent vs Freshworks
Salesforce Service Cloud106130.51%LiveAgent vs Salesforce Service Cloud
Mitel93980.45%LiveAgent vs Mitel
Bitrix2493590.45%LiveAgent vs Bitrix24
Genesys PureCloud92670.44%LiveAgent vs Genesys PureCloud
Genesys73440.35%LiveAgent vs Genesys
Zoho Desk60160.29%LiveAgent vs Zoho Desk
Wipro50280.24%LiveAgent vs Wipro
Avaya Contact Center48040.23%LiveAgent vs Avaya Contact Center
PICS47790.23%LiveAgent vs PICS
Aircall34360.16%LiveAgent vs Aircall
Five934100.16%LiveAgent vs Five9
Verint32630.16%LiveAgent vs Verint
NICE inContact30330.14%LiveAgent vs NICE inContact
LogMeIn Rescue23310.11%LiveAgent vs LogMeIn Rescue
Talkdesk22770.11%LiveAgent vs Talkdesk
Genesys Contact Center19690.09%LiveAgent vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Agile CRM

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LiveAgent vs Freshworks

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LiveAgent vs Salesforce Service Cloud

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LiveAgent vs Mitel

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LiveAgent vs Bitrix24

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LiveAgent vs Genesys PureCloud

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Customers of LiveAgent

Around the world in 2026, over 5931 companies have started using LiveAgent as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Royal Caribbean Group10,000+MiamiFloridaUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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BMW10,000+MunichBavariaGermany
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VTB10,000+TbilisiT'bilisiGeorgia
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Adecco10,000+JacksonvilleFloridaUnited States
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Carvana10,000+TempeArizonaUnited States
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Acer10,000+TaipeiTaiwanTaiwan
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MAXIMUS10,000+McLeanVirginiaUnited States
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Utiitsl10,000+ThaneMaharashtraIndia
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Raley's10,000+West SacramentoCaliforniaUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (46), Education (42), Insurance (41).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (1983 companies), 20 - 49 employees (1350 companies), 100 - 249 employees (761 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for contact-center are the United States with 2986(66.19%), United Kingdom with 394(8.73%), Canada with 210(4.66%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Knowledge Management
Instant Messaging And Chat
Sales Management
Personalization Behavioral Targeting
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Agile CRM.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the contact-center?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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