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Bitrix24

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Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more

Contact Center
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Market Share of Bitrix24

Current Customer(s)

8321

Market Share (Est.)

0.53%

Ranking

#6

Top Competitors and Alternatives of Bitrix24

The top three of Bitrix24’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126672780.20%Bitrix24 vs Wix
Zendesk16325710.34%Bitrix24 vs Zendesk
Freshworks339582.15%Bitrix24 vs Freshworks
Agile CRM279511.77%Bitrix24 vs Agile CRM
Salesforce Service Cloud87670.56%Bitrix24 vs Salesforce Service Cloud
Mitel74870.47%Bitrix24 vs Mitel
LiveAgent64640.41%Bitrix24 vs LiveAgent
Zoho Desk52720.33%Bitrix24 vs Zoho Desk
Genesys44090.28%Bitrix24 vs Genesys
Wipro36780.23%Bitrix24 vs Wipro
PICS35990.23%Bitrix24 vs PICS
Avaya Contact Center33270.21%Bitrix24 vs Avaya Contact Center
NICE inContact28960.18%Bitrix24 vs NICE inContact
Genesys PureCloud27940.18%Bitrix24 vs Genesys PureCloud
Five927150.17%Bitrix24 vs Five9
Aircall26940.17%Bitrix24 vs Aircall
LogMeIn Rescue24540.16%Bitrix24 vs LogMeIn Rescue
Verint23050.15%Bitrix24 vs Verint
Comm100 Live Chat21570.14%Bitrix24 vs Comm100 Live Chat
Talkdesk12400.08%Bitrix24 vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of Bitrix24

The top three of Bitrix24’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

Bitrix24 vs Wix

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Bitrix24 vs Zendesk

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Bitrix24 vs Freshworks

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Bitrix24 vs Agile CRM

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Bitrix24 vs Salesforce Service Cloud

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Bitrix24 vs Mitel

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Bitrix24 vs LiveAgent

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Bitrix24 vs Zoho Desk

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Customers of Bitrix24

Around the world in 2025, over 8321 companies have started using Bitrix24 as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
PhosAgro10,000+ZugZugSwitzerland
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Polyus OAO10,000+LondonEnglandUnited Kingdom
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Shoprite Holdings Ltd10,000+Cape TownWestern CapeSouth Africa
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Roust10,000+New York CityNew YorkUnited States
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Fozzy Group10,000+KyivKyiv CityUkraine
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TDCX10,000+SingaporeCentral SingaporeSingapore
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Tiens10,000+IslamabadIslamabadPakistan
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Bank Rakyat Indonesia (Persero)10,000+JakartaJakartaIndonesia
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Sopra Steria10,000+ParisIle-de-FranceFrance
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EGGER10,000+WorglTyrolAustria
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Bitrix24 Customers by Products and Services

The top three products and services offering customers that use Bitrix24 for Contact Center are Digital Marketing (58), Marketing (57), Seo (55).

Customers

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Bitrix24 Customers by Employee Size

The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (2543 companies), 20 - 49 employees (2416 companies), 100 - 249 employees (1105 companies).

Employee Size

Bitrix24 Customers by Geography

The top three geographies of Bitrix24 for contact-center are the Brazil with 1406(26.62%), United States with 1196(22.64%), Ukraine with 701(13.27%) customers respectively.

Customers

Employees of Bitrix24

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Also see other Products/Services by Bitrix24 in:

Project Collaboration
Sales Management
Contact Center
Business Phone Systems
Communication

FAQ

Find answers to the most often asked questions by users.

Who are the top Bitrix24 competitors?

Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Freshworks.

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What is Bitrix24 customer distribution based on company size?

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What is Bitrix24 market share in the contact-center?

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What are the top countries that use Bitrix24?

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What are the top industries that use Bitrix24?

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