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Bitrix24

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Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more

Contact Center
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Market Share of Bitrix24

Current Customer(s)

22000

Market Share (Est.)

1.70%

Ranking

#5

Top Competitors and Alternatives of Bitrix24

The top three of Bitrix24’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464072.12%Bitrix24 vs Wix
Zendesk16976213.10%Bitrix24 vs Zendesk
Freshworks345082.66%Bitrix24 vs Freshworks
Agile CRM319102.46%Bitrix24 vs Agile CRM
Salesforce Service Cloud149711.16%Bitrix24 vs Salesforce Service Cloud
Mitel116300.90%Bitrix24 vs Mitel
LiveAgent76210.59%Bitrix24 vs LiveAgent
Genesys66910.52%Bitrix24 vs Genesys
Wipro58940.45%Bitrix24 vs Wipro
Zoho Desk53310.41%Bitrix24 vs Zoho Desk
Avaya Contact Center52820.41%Bitrix24 vs Avaya Contact Center
Five934010.26%Bitrix24 vs Five9
NICE inContact33910.26%Bitrix24 vs NICE inContact
PICS32030.25%Bitrix24 vs PICS
Genesys PureCloud30500.24%Bitrix24 vs Genesys PureCloud
LogMeIn Rescue27560.21%Bitrix24 vs LogMeIn Rescue
Verint26870.21%Bitrix24 vs Verint
Aircall25100.19%Bitrix24 vs Aircall
Comm100 Live Chat22520.17%Bitrix24 vs Comm100 Live Chat
Genesys Contact Center16600.13%Bitrix24 vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Bitrix24

The top three of Bitrix24’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

Bitrix24 vs Wix

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Bitrix24 vs Zendesk

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Bitrix24 vs Freshworks

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Bitrix24 vs Agile CRM

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Bitrix24 vs Salesforce Service Cloud

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Bitrix24 vs Mitel

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Bitrix24 vs LiveAgent

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Bitrix24 vs Genesys

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Customers of Bitrix24

Around the world in 2024, over 21990 companies have started using Bitrix24 as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Belaruskali10,000+SalihorskMinskBelarus
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Zavidovo10,000+TverTverskayaRussia
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Magnit OAO10,000+KrasnodarKrasnodarskiyRussia
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Irkut Corporation10,000+MoscowMoscowRussia
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Gazprombank10,000+MoscowMoscowRussia
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Surgutneftegaz PAO10,000+TyumenTyumenskayaRussia
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KAMAZ10,000+Naberezhnyye ChelnyTatarstanRussia
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AK Alrosa PAO10,000+MirnyChukotRussia
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Megapolis10,000+MoscowMoscowRussia
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Polymetal International plc10,000+LimassolLimassolCyprus
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Bitrix24 Customers by Products and Services

The top three products and services offering customers that use Bitrix24 for Contact Center are Seo (118), Marketing (110), Consulting (93).

Customers

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Bitrix24 Customers by Employee Size

The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (5202 companies), 20 - 49 employees (4482 companies), 10 - 19 employees (3097 companies).

Employee Size

Bitrix24 Customers by Geography

The top three geographies of Bitrix24 for contact-center are the Russia with 14412(75.19%), Brazil with 1103(5.75%), United States with 1093(5.70%) customers respectively.

Customers

Employees of Bitrix24

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Also see other Products/Services by Bitrix24 in:

Internal Communications
Knowledge Management
Telemarketing
Sales Management
Unified Communications

FAQ

Find answers to the most often asked questions by users.

Who are the top Bitrix24 competitors?

Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Freshworks.

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What is Bitrix24 customer distribution based on company size?

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What is Bitrix24 market share in the contact-center?

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What are the top countries that use Bitrix24?

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What are the top industries that use Bitrix24?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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