Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 1264669 | 80.08% | Bitrix24 vs Wix |
Zendesk | 164707 | 10.43% | Bitrix24 vs Zendesk |
Freshworks | 34304 | 2.17% | Bitrix24 vs Freshworks |
Agile CRM | 27970 | 1.77% | Bitrix24 vs Agile CRM |
Salesforce Service Cloud | 9090 | 0.58% | Bitrix24 vs Salesforce Service Cloud |
Mitel | 7371 | 0.47% | Bitrix24 vs Mitel |
LiveAgent | 6663 | 0.42% | Bitrix24 vs LiveAgent |
Zoho Desk | 5179 | 0.33% | Bitrix24 vs Zoho Desk |
Genesys | 4540 | 0.29% | Bitrix24 vs Genesys |
Wipro | 3694 | 0.23% | Bitrix24 vs Wipro |
PICS | 3629 | 0.23% | Bitrix24 vs PICS |
Avaya Contact Center | 3343 | 0.21% | Bitrix24 vs Avaya Contact Center |
NICE inContact | 2926 | 0.19% | Bitrix24 vs NICE inContact |
Genesys PureCloud | 2842 | 0.18% | Bitrix24 vs Genesys PureCloud |
Five9 | 2734 | 0.17% | Bitrix24 vs Five9 |
Aircall | 2689 | 0.17% | Bitrix24 vs Aircall |
LogMeIn Rescue | 2469 | 0.16% | Bitrix24 vs LogMeIn Rescue |
Comm100 Live Chat | 2187 | 0.14% | Bitrix24 vs Comm100 Live Chat |
Verint | 1860 | 0.12% | Bitrix24 vs Verint |
Talkdesk | 1171 | 0.07% | Bitrix24 vs Talkdesk |
Popular Comparisons
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
Bitrix24 vs Wix
Bitrix24 vs Zendesk
Bitrix24 vs Freshworks
Bitrix24 vs Agile CRM
Bitrix24 vs Salesforce Service Cloud
Bitrix24 vs Mitel
Bitrix24 vs LiveAgent
Bitrix24 vs Zoho Desk
Around the world in 2025, over 8353 companies have started using Bitrix24 as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Polyus OAO | 10,000+ | London | England | United Kingdom | |
Nordgold | 10,000+ | London | England | United Kingdom | |
Fozzy Group | 10,000+ | Kyiv | Kyiv City | Ukraine | |
Shoprite Holdings Ltd | 10,000+ | Cape Town | Western Cape | South Africa | |
United Company RUSAL plc | 10,000+ | Zug | Zug | Switzerland | |
Severstal PAO | 10,000+ | Dearborn | Michigan | United States | |
PhosAgro | 10,000+ | Zug | Zug | Switzerland | |
Roust | 10,000+ | New York City | New York | United States | |
En & Group | 10,000+ | London | England | United Kingdom | |
Huawei Technologies | 10,000+ | Shenzhen | Guangdong | People's Republic of China |
The top three products and services offering customers that use Bitrix24 for Contact Center are Digital Marketing (60), Marketing (58), Seo (54).
Customers
The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (2550 companies), 20 - 49 employees (2431 companies), 100 - 249 employees (1114 companies).
Employee Size
The top three geographies of Bitrix24 for contact-center are the Brazil with 1403(26.48%), United States with 1201(22.66%), Ukraine with 706(13.32%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Bitrix24 competitors?
Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Freshworks.
What is Bitrix24 customer distribution based on company size?
What is Bitrix24 market share in the contact-center?
What are the top countries that use Bitrix24?
What are the top industries that use Bitrix24?
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