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Bitrix24

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Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more

Contact Center
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Market Share of Bitrix24

Current Customer(s)

9634

Market Share (Est.)

0.47%

Ranking

#7

Top Competitors and Alternatives of Bitrix24

The top three of Bitrix24’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix166587381.34%Bitrix24 vs Wix
Zendesk1779778.69%Bitrix24 vs Zendesk
Agile CRM416702.03%Bitrix24 vs Agile CRM
Freshworks371481.81%Bitrix24 vs Freshworks
Salesforce Service Cloud129240.63%Bitrix24 vs Salesforce Service Cloud
Mitel118520.58%Bitrix24 vs Mitel
Genesys79390.39%Bitrix24 vs Genesys
LiveAgent70640.34%Bitrix24 vs LiveAgent
Wipro62510.31%Bitrix24 vs Wipro
Zoho Desk62080.30%Bitrix24 vs Zoho Desk
Avaya Contact Center60040.29%Bitrix24 vs Avaya Contact Center
PICS43570.21%Bitrix24 vs PICS
Aircall37440.18%Bitrix24 vs Aircall
Verint37420.18%Bitrix24 vs Verint
Genesys PureCloud36580.18%Bitrix24 vs Genesys PureCloud
Five935480.17%Bitrix24 vs Five9
NICE inContact30560.15%Bitrix24 vs NICE inContact
LogMeIn Rescue25860.13%Bitrix24 vs LogMeIn Rescue
Comm100 Live Chat20880.10%Bitrix24 vs Comm100 Live Chat
Genesys Contact Center20360.10%Bitrix24 vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Bitrix24

The top three of Bitrix24’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.

Bitrix24 vs Wix

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Bitrix24 vs Zendesk

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Bitrix24 vs Agile CRM

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Bitrix24 vs Freshworks

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Bitrix24 vs Salesforce Service Cloud

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Bitrix24 vs Mitel

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Bitrix24 vs Genesys

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Bitrix24 vs LiveAgent

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Customers of Bitrix24

Around the world in 2025, over 9600 companies have started using Bitrix24 as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Crown Micro10,000+FremontCaliforniaUnited States
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PhosAgro10,000+ZugZugSwitzerland
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Magnit10,000+FolsomCaliforniaUnited States
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Roust10,000+New York CityNew YorkUnited States
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Philip Morris International10,000+LausanneVaudSwitzerland
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Sollers-Auto10,000+DearbornMichiganUnited States
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SOS Children's Villages International10,000+InnsbruckTyrolAustria
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Azul S.A.10,000+BarueriSao PauloBrazil
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Nord Anglia Education10,000+LondonEnglandUnited Kingdom
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Amway10,000+Grand RapidsMichiganUnited States
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Bitrix24 Customers by Products and Services

The top three products and services offering customers that use Bitrix24 for Contact Center are Digital Marketing (63), Marketing (59), Software Development (55).

Customers

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Bitrix24 Customers by Employee Size

The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (3004 companies), 20 - 49 employees (2969 companies), 100 - 249 employees (1611 companies).

Employee Size

Bitrix24 Customers by Geography

The top three geographies of Bitrix24 for contact-center are the Brazil with 1656(27.01%), United States with 1463(23.86%), Ukraine with 719(11.73%) customers respectively.

Customers

Employees of Bitrix24

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Also see other Products/Services by Bitrix24 in:

Contact Center
Sales Management
Instant Messaging And Chat
Unified Communications
Business Phone Systems

FAQ

Find answers to the most often asked questions by users.

Who are the top Bitrix24 competitors?

Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Agile CRM.

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What is Bitrix24 customer distribution based on company size?

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What is Bitrix24 market share in the contact-center?

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What are the top countries that use Bitrix24?

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What are the top industries that use Bitrix24?

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