Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 934640 | 72.12% | Bitrix24 vs Wix |
Zendesk | 169762 | 13.10% | Bitrix24 vs Zendesk |
Freshworks | 34508 | 2.66% | Bitrix24 vs Freshworks |
Agile CRM | 31910 | 2.46% | Bitrix24 vs Agile CRM |
Salesforce Service Cloud | 14971 | 1.16% | Bitrix24 vs Salesforce Service Cloud |
Mitel | 11630 | 0.90% | Bitrix24 vs Mitel |
LiveAgent | 7621 | 0.59% | Bitrix24 vs LiveAgent |
Genesys | 6691 | 0.52% | Bitrix24 vs Genesys |
Wipro | 5894 | 0.45% | Bitrix24 vs Wipro |
Zoho Desk | 5331 | 0.41% | Bitrix24 vs Zoho Desk |
Avaya Contact Center | 5282 | 0.41% | Bitrix24 vs Avaya Contact Center |
Five9 | 3401 | 0.26% | Bitrix24 vs Five9 |
NICE inContact | 3391 | 0.26% | Bitrix24 vs NICE inContact |
PICS | 3203 | 0.25% | Bitrix24 vs PICS |
Genesys PureCloud | 3050 | 0.24% | Bitrix24 vs Genesys PureCloud |
LogMeIn Rescue | 2756 | 0.21% | Bitrix24 vs LogMeIn Rescue |
Verint | 2687 | 0.21% | Bitrix24 vs Verint |
Aircall | 2510 | 0.19% | Bitrix24 vs Aircall |
Comm100 Live Chat | 2252 | 0.17% | Bitrix24 vs Comm100 Live Chat |
Genesys Contact Center | 1660 | 0.13% | Bitrix24 vs Genesys Contact Center |
Popular Comparisons
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
Bitrix24 vs Wix
Bitrix24 vs Zendesk
Bitrix24 vs Freshworks
Bitrix24 vs Agile CRM
Bitrix24 vs Salesforce Service Cloud
Bitrix24 vs Mitel
Bitrix24 vs LiveAgent
Bitrix24 vs Genesys
Around the world in 2024, over 21990 companies have started using Bitrix24 as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Belaruskali | 10,000+ | Salihorsk | Minsk | Belarus | |
Zavidovo | 10,000+ | Tver | Tverskaya | Russia | |
Magnit OAO | 10,000+ | Krasnodar | Krasnodarskiy | Russia | |
Irkut Corporation | 10,000+ | Moscow | Moscow | Russia | |
Gazprombank | 10,000+ | Moscow | Moscow | Russia | |
Surgutneftegaz PAO | 10,000+ | Tyumen | Tyumenskaya | Russia | |
KAMAZ | 10,000+ | Naberezhnyye Chelny | Tatarstan | Russia | |
AK Alrosa PAO | 10,000+ | Mirny | Chukot | Russia | |
Megapolis | 10,000+ | Moscow | Moscow | Russia | |
Polymetal International plc | 10,000+ | Limassol | Limassol | Cyprus |
The top three products and services offering customers that use Bitrix24 for Contact Center are Seo (118), Marketing (110), Consulting (93).
Customers
The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (5202 companies), 20 - 49 employees (4482 companies), 10 - 19 employees (3097 companies).
Employee Size
The top three geographies of Bitrix24 for contact-center are the Russia with 14412(75.19%), Brazil with 1103(5.75%), United States with 1093(5.70%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Bitrix24 competitors?
Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Freshworks.
What is Bitrix24 customer distribution based on company size?
What is Bitrix24 market share in the contact-center?
What are the top countries that use Bitrix24?
What are the top industries that use Bitrix24?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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