Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1665873 | 81.34% | Bitrix24 vs Wix |
| Zendesk | 177977 | 8.69% | Bitrix24 vs Zendesk |
| Agile CRM | 41670 | 2.03% | Bitrix24 vs Agile CRM |
| Freshworks | 37148 | 1.81% | Bitrix24 vs Freshworks |
| Salesforce Service Cloud | 12924 | 0.63% | Bitrix24 vs Salesforce Service Cloud |
| Mitel | 11852 | 0.58% | Bitrix24 vs Mitel |
| Genesys | 7939 | 0.39% | Bitrix24 vs Genesys |
| LiveAgent | 7064 | 0.34% | Bitrix24 vs LiveAgent |
| Wipro | 6251 | 0.31% | Bitrix24 vs Wipro |
| Zoho Desk | 6208 | 0.30% | Bitrix24 vs Zoho Desk |
| Avaya Contact Center | 6004 | 0.29% | Bitrix24 vs Avaya Contact Center |
| PICS | 4357 | 0.21% | Bitrix24 vs PICS |
| Aircall | 3744 | 0.18% | Bitrix24 vs Aircall |
| Verint | 3742 | 0.18% | Bitrix24 vs Verint |
| Genesys PureCloud | 3658 | 0.18% | Bitrix24 vs Genesys PureCloud |
| Five9 | 3548 | 0.17% | Bitrix24 vs Five9 |
| NICE inContact | 3056 | 0.15% | Bitrix24 vs NICE inContact |
| LogMeIn Rescue | 2586 | 0.13% | Bitrix24 vs LogMeIn Rescue |
| Comm100 Live Chat | 2088 | 0.10% | Bitrix24 vs Comm100 Live Chat |
| Genesys Contact Center | 2036 | 0.10% | Bitrix24 vs Genesys Contact Center |
Popular Comparisons
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
Bitrix24 vs Wix
Bitrix24 vs Zendesk
Bitrix24 vs Agile CRM
Bitrix24 vs Freshworks
Bitrix24 vs Salesforce Service Cloud
Bitrix24 vs Mitel
Bitrix24 vs Genesys
Bitrix24 vs LiveAgent
Around the world in 2025, over 9600 companies have started using Bitrix24 as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Crown Micro | 10,000+ | Fremont | California | United States | |
| PhosAgro | 10,000+ | Zug | Zug | Switzerland | |
| Magnit | 10,000+ | Folsom | California | United States | |
| Roust | 10,000+ | New York City | New York | United States | |
| Philip Morris International | 10,000+ | Lausanne | Vaud | Switzerland | |
| Sollers-Auto | 10,000+ | Dearborn | Michigan | United States | |
| SOS Children's Villages International | 10,000+ | Innsbruck | Tyrol | Austria | |
| Azul S.A. | 10,000+ | Barueri | Sao Paulo | Brazil | |
| Nord Anglia Education | 10,000+ | London | England | United Kingdom | |
| Amway | 10,000+ | Grand Rapids | Michigan | United States |
The top three products and services offering customers that use Bitrix24 for Contact Center are Digital Marketing (63), Marketing (59), Software Development (55).
Customers
The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (3004 companies), 20 - 49 employees (2969 companies), 100 - 249 employees (1611 companies).
Employee Size
The top three geographies of Bitrix24 for contact-center are the Brazil with 1656(27.01%), United States with 1463(23.86%), Ukraine with 719(11.73%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Bitrix24 competitors?
Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Agile CRM.
What is Bitrix24 customer distribution based on company size?
What is Bitrix24 market share in the contact-center?
What are the top countries that use Bitrix24?
What are the top industries that use Bitrix24?
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