Question 1

What are the different markets in which
        Bitrix24 and
        Verint compete against each other?

Accepted Answer

Bitrix24 and
        Verint compete against each other in
        the Contact Center, Business Phone Systems, Communication, Document Management, Employee Scheduling.

Question 2

How does the market share of
        Bitrix24
        and Verint compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Bitrix24 has a
        0.45%
        market share in comparison to
        Verint’s
        0.15%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Verint holds the
        17th spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Verint in the
        Contact Center segment?

Accepted Answer

Bitrix24 has
        9,921 customers and
        Verint has
        3,304 customers in the
        Contact Center
        segment. Bitrix24 has
        6617 more customers than
        Verint in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Verint has more customers?

Accepted Answer

Bitrix24 has more customers in Brazil, United States and Kazakhstan.
Verint has more customers in United States, United Kingdom and Canada.

Bitrix24 Vs Verint : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Verint

Comparing the market share of Bitrix24 and Verint

Compare Bitrix24 vs Verint customers by geography

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