Verint
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more
Market Share of Verint
Current Customer(s)
2696
Market Share (Est.)
0.21%
Ranking
#18
Top Competitors and Alternatives of Verint
The top three of Verint’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 940708 | 72.29% | Verint vs Wix |
| Zendesk | 169150 | 13.00% | Verint vs Zendesk |
| Freshworks | 34777 | 2.67% | Verint vs Freshworks |
| Agile CRM | 31756 | 2.44% | Verint vs Agile CRM |
| Bitrix24 | 20995 | 1.61% | Verint vs Bitrix24 |
| Salesforce Service Cloud | 15062 | 1.16% | Verint vs Salesforce Service Cloud |
| Mitel | 11693 | 0.90% | Verint vs Mitel |
| LiveAgent | 7556 | 0.58% | Verint vs LiveAgent |
| Genesys | 6710 | 0.52% | Verint vs Genesys |
| Wipro | 5943 | 0.46% | Verint vs Wipro |
| Zoho Desk | 5384 | 0.41% | Verint vs Zoho Desk |
| Avaya Contact Center | 5292 | 0.41% | Verint vs Avaya Contact Center |
| NICE inContact | 3532 | 0.27% | Verint vs NICE inContact |
| Five9 | 3428 | 0.26% | Verint vs Five9 |
| PICS | 3199 | 0.25% | Verint vs PICS |
| Genesys PureCloud | 3084 | 0.24% | Verint vs Genesys PureCloud |
| LogMeIn Rescue | 2773 | 0.21% | Verint vs LogMeIn Rescue |
| Aircall | 2550 | 0.20% | Verint vs Aircall |
| Comm100 Live Chat | 2272 | 0.17% | Verint vs Comm100 Live Chat |
| Genesys Contact Center | 1632 | 0.13% | Verint vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of Verint
The top three of Verint’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Verint vs Wix
Verint vs Zendesk
Verint vs Freshworks
Verint vs Agile CRM
Verint vs Bitrix24
Verint vs Salesforce Service Cloud
Verint vs Mitel
Verint vs LiveAgent
Customers of Verint
Around the world in 2024, over 2692 companies have started using Verint as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Adobe, Inc. | 10,000+ | San Jose | California | United States |     |
| Lincoln National Corporation | 10,000+ | Radnor | Pennsylvania | United States | |
| Thomson Reuters Corporation | 10,000+ | Toronto | Ontario | Canada | |
| Samsung Electronics Co | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| Motorola Solutions, Inc. | 10,000+ | Chicago | Illinois | United States | |
| Delta Air Lines | 10,000+ | Atlanta | Georgia | United States | |
| Wake Forest Baptist Health | 10,000+ | Winston-Salem | North Carolina | United States | |
| Avnet, Inc. | 10,000+ | Phoenix | Arizona | United States | |
| Telia Company AB | 10,000+ | Solna | Stockholm | Sweden | |
| Transamerica | 10,000+ | Cedar Rapids | Iowa | United States | |
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Verint Customers by Products and Services
The top three products and services offering customers that use Verint for Contact Center are Insurance (121), Managed Services (107), Wealth Management (99).
Customers
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Verint Customers by Employee Size
The majority of Verint's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (680 companies), 10,000+ employees (603 companies), 100 - 249 employees (268 companies).
Employee Size
Verint Customers by Geography
The top three geographies of Verint for contact-center are the United States with 1422(62.01%), United Kingdom with 284(12.39%), India with 118(5.15%) customers respectively.
Customers
Employees of Verint
Also see other Products/Services by Verint in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Verint competitors?
Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.
What is Verint customer distribution based on company size?
What is Verint market share in the contact-center?
What are the top countries that use Verint?
What are the top industries that use Verint?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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