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Verint

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Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more

Contact Center
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Market Share of Verint

Current Customer(s)

1860

Market Share (Est.)

0.12%

Ranking

#20

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126466980.08%Verint vs Wix
Zendesk16470710.43%Verint vs Zendesk
Freshworks343042.17%Verint vs Freshworks
Agile CRM279701.77%Verint vs Agile CRM
Salesforce Service Cloud90900.58%Verint vs Salesforce Service Cloud
Bitrix2483530.53%Verint vs Bitrix24
Mitel73710.47%Verint vs Mitel
LiveAgent66630.42%Verint vs LiveAgent
Zoho Desk51790.33%Verint vs Zoho Desk
Genesys45400.29%Verint vs Genesys
Wipro36940.23%Verint vs Wipro
PICS36290.23%Verint vs PICS
Avaya Contact Center33430.21%Verint vs Avaya Contact Center
NICE inContact29260.19%Verint vs NICE inContact
Genesys PureCloud28420.18%Verint vs Genesys PureCloud
Five927340.17%Verint vs Five9
Aircall26890.17%Verint vs Aircall
LogMeIn Rescue24690.16%Verint vs LogMeIn Rescue
Comm100 Live Chat21870.14%Verint vs Comm100 Live Chat
Talkdesk11710.07%Verint vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.

Verint vs Wix

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Verint vs Zendesk

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Verint vs Freshworks

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Verint vs Agile CRM

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Verint vs Salesforce Service Cloud

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Verint vs Bitrix24

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Verint vs Mitel

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Verint vs LiveAgent

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Customers of Verint

Around the world in 2025, over 1860 companies have started using Verint as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
TransUnion10,000+ChicagoIllinoisUnited States
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CommScope10,000+HickoryNorth CarolinaUnited States
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Alorica10,000+IrvineCaliforniaUnited States
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Vodafone10,000+NewburyEnglandUnited Kingdom
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Synchrony10,000+StamfordConnecticutUnited States
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Academy10,000+KatyTexasUnited States
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KPMG10,000+LondonEnglandUnited Kingdom
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Qantas10,000+MascotNew South WalesAustralia
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Virginia.gov10,000+RichmondVirginiaUnited States
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Orange Business Services10,000+ParisIle-de-FranceFrance
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Verint Customers by Products and Services

The top three products and services offering customers that use Verint for Contact Center are Insurance (94), Wealth Management (75), Cloud Services (69).

Customers

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Verint Customers by Employee Size

The majority of Verint's customers for the contact-center category fall in the company size of 10,000+ employees (551 companies), 1,000 - 4,999 employees (390 companies), 5,000 - 9,999 employees (283 companies).

Employee Size

Verint Customers by Geography

The top three geographies of Verint for contact-center are the United States with 975(61.44%), United Kingdom with 207(13.04%), India with 84(5.29%) customers respectively.

Customers

Employees of Verint

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Also see other Products/Services by Verint in:

Workforce Management
Contact Center
Market Research

FAQ

Find answers to the most often asked questions by users.

Who are the top Verint competitors?

Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.

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What is Verint customer distribution based on company size?

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What is Verint market share in the contact-center?

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What are the top countries that use Verint?

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What are the top industries that use Verint?

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