Verint
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more
Market Share of Verint
Current Customer(s)
2603
Market Share (Est.)
0.16%
Ranking
#18
Top Competitors and Alternatives of Verint
The top three of Verint’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1270217 | 80.43% | Verint vs Wix |
| Zendesk | 160094 | 10.14% | Verint vs Zendesk |
| Freshworks | 33477 | 2.12% | Verint vs Freshworks |
| Agile CRM | 27953 | 1.77% | Verint vs Agile CRM |
| Salesforce Service Cloud | 8511 | 0.54% | Verint vs Salesforce Service Cloud |
| Bitrix24 | 8302 | 0.53% | Verint vs Bitrix24 |
| Mitel | 7444 | 0.47% | Verint vs Mitel |
| LiveAgent | 6240 | 0.40% | Verint vs LiveAgent |
| Zoho Desk | 5197 | 0.33% | Verint vs Zoho Desk |
| Genesys | 4377 | 0.28% | Verint vs Genesys |
| PICS | 3694 | 0.23% | Verint vs PICS |
| Wipro | 3656 | 0.23% | Verint vs Wipro |
| Avaya Contact Center | 3307 | 0.21% | Verint vs Avaya Contact Center |
| NICE inContact | 2868 | 0.18% | Verint vs NICE inContact |
| Five9 | 2793 | 0.18% | Verint vs Five9 |
| Aircall | 2788 | 0.18% | Verint vs Aircall |
| Genesys PureCloud | 2776 | 0.18% | Verint vs Genesys PureCloud |
| LogMeIn Rescue | 2410 | 0.15% | Verint vs LogMeIn Rescue |
| Comm100 Live Chat | 2181 | 0.14% | Verint vs Comm100 Live Chat |
| Talkdesk | 1274 | 0.08% | Verint vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Verint
The top three of Verint’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.
Verint vs Wix
Verint vs Zendesk
Verint vs Freshworks
Verint vs Agile CRM
Verint vs Salesforce Service Cloud
Verint vs Bitrix24
Verint vs Mitel
Verint vs LiveAgent
Customers of Verint
Around the world in 2025, over 2603 companies have started using Verint as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sam's Club | 10,000+ | Bentonville | Arkansas | United States |     |
| American Family Insurance | 10,000+ | Madison | Wisconsin | United States | |
| Alaska Air Group | 10,000+ | Seattle | Washington | United States | |
| Kohl's | 10,000+ | Menomonee Falls | Wisconsin | United States | |
| Truist Financial Corporation | 10,000+ | Charlotte | North Carolina | United States | |
| Blue Cross Blue Shield Of Michigan | 10,000+ | Detroit | Michigan | United States | |
| Manheim | 10,000+ | Atlanta | Georgia | United States | |
| Ameriprise Financial, Inc. | 10,000+ | Minneapolis | Minnesota | United States | |
| Chase | 10,000+ | New York City | New York | United States | |
| Dominion Energy | 10,000+ | Richmond | Virginia | United States | |
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Verint Customers by Products and Services
The top three products and services offering customers that use Verint for Contact Center are Insurance (98), Wealth Management (82), Cloud Services (66).
Customers
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Verint Customers by Employee Size
The majority of Verint's customers for the contact-center category fall in the company size of 10,000+ employees (540 companies), 1,000 - 4,999 employees (438 companies), 0 - 9 employees (419 companies).
Employee Size
Verint Customers by Geography
The top three geographies of Verint for contact-center are the United States with 1531(67.71%), United Kingdom with 242(10.70%), Canada with 87(3.85%) customers respectively.
Customers
Employees of Verint
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FAQ
Find answers to the most often asked questions by users.
Who are the top Verint competitors?
Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.
What is Verint customer distribution based on company size?
What is Verint market share in the contact-center?
What are the top countries that use Verint?
What are the top industries that use Verint?
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