Verint
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more
Market Share of Verint
Current Customer(s)
2549
Market Share (Est.)
0.16%
Ranking
#18
Top Competitors and Alternatives of Verint
The top three of Verint’s competitors in the Contact Center category are Wix with 80.32%, Zendesk with 10.23%, Freshworks with 2.13% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1268430 | 80.32% | Verint vs Wix |
| Zendesk | 161602 | 10.23% | Verint vs Zendesk |
| Freshworks | 33678 | 2.13% | Verint vs Freshworks |
| Agile CRM | 27965 | 1.77% | Verint vs Agile CRM |
| Salesforce Service Cloud | 8549 | 0.54% | Verint vs Salesforce Service Cloud |
| Bitrix24 | 8324 | 0.53% | Verint vs Bitrix24 |
| Mitel | 7452 | 0.47% | Verint vs Mitel |
| LiveAgent | 6513 | 0.41% | Verint vs LiveAgent |
| Zoho Desk | 5196 | 0.33% | Verint vs Zoho Desk |
| Genesys | 4371 | 0.28% | Verint vs Genesys |
| Wipro | 3661 | 0.23% | Verint vs Wipro |
| PICS | 3636 | 0.23% | Verint vs PICS |
| Avaya Contact Center | 3304 | 0.21% | Verint vs Avaya Contact Center |
| NICE inContact | 2872 | 0.18% | Verint vs NICE inContact |
| Genesys PureCloud | 2789 | 0.18% | Verint vs Genesys PureCloud |
| Aircall | 2733 | 0.17% | Verint vs Aircall |
| Five9 | 2703 | 0.17% | Verint vs Five9 |
| LogMeIn Rescue | 2434 | 0.15% | Verint vs LogMeIn Rescue |
| Comm100 Live Chat | 2125 | 0.13% | Verint vs Comm100 Live Chat |
| Talkdesk | 1248 | 0.08% | Verint vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Verint
The top three of Verint’s competitors in the Contact Center category are Wix with 80.32%, Zendesk with 10.23%, Freshworks with 2.13% market share.
Verint vs Wix
Verint vs Zendesk
Verint vs Freshworks
Verint vs Agile CRM
Verint vs Salesforce Service Cloud
Verint vs Bitrix24
Verint vs Mitel
Verint vs LiveAgent
Customers of Verint
Around the world in 2025, over 2549 companies have started using Verint as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Cisco | 10,000+ | San Jose | California | United States |     |
| Kohl's | 10,000+ | Menomonee Falls | Wisconsin | United States | |
| Pacific Gas & Electric Company | 10,000+ | San Francisco | California | United States | |
| Manheim | 10,000+ | Atlanta | Georgia | United States | |
| Sam's Club | 10,000+ | Bentonville | Arkansas | United States | |
| American Family Insurance | 10,000+ | Madison | Wisconsin | United States | |
| AT&T | 10,000+ | Dallas | Texas | United States | |
| Truist Financial Corporation | 10,000+ | Charlotte | North Carolina | United States | |
| Alaska Air Group | 10,000+ | Seattle | Washington | United States | |
| Chase | 10,000+ | New York City | New York | United States | |
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Verint Customers by Products and Services
The top three products and services offering customers that use Verint for Contact Center are Insurance (97), Wealth Management (79), Cloud Services (66).
Customers
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Verint Customers by Employee Size
The majority of Verint's customers for the contact-center category fall in the company size of 10,000+ employees (552 companies), 0 - 9 employees (401 companies), 1,000 - 4,999 employees (396 companies).
Employee Size
Verint Customers by Geography
The top three geographies of Verint for contact-center are the United States with 1504(67.87%), United Kingdom with 239(10.79%), Canada with 86(3.88%) customers respectively.
Customers
Employees of Verint
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FAQ
Find answers to the most often asked questions by users.
Who are the top Verint competitors?
Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.
What is Verint customer distribution based on company size?
What is Verint market share in the contact-center?
What are the top countries that use Verint?
What are the top industries that use Verint?
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