Zoho Desk
Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.
Market Share of Zoho Desk
Current Customer(s)
5189
Market Share (Est.)
0.33%
Ranking
#9
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 80.03%, Zendesk with 10.41%, Freshworks with 2.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1265484 | 80.03% | Zoho Desk vs Wix |
| Zendesk | 164579 | 10.41% | Zoho Desk vs Zendesk |
| Freshworks | 34364 | 2.17% | Zoho Desk vs Freshworks |
| Agile CRM | 27936 | 1.77% | Zoho Desk vs Agile CRM |
| Salesforce Service Cloud | 9458 | 0.60% | Zoho Desk vs Salesforce Service Cloud |
| Bitrix24 | 8369 | 0.53% | Zoho Desk vs Bitrix24 |
| Mitel | 7441 | 0.47% | Zoho Desk vs Mitel |
| LiveAgent | 6678 | 0.42% | Zoho Desk vs LiveAgent |
| Genesys | 4737 | 0.30% | Zoho Desk vs Genesys |
| Wipro | 3723 | 0.24% | Zoho Desk vs Wipro |
| PICS | 3634 | 0.23% | Zoho Desk vs PICS |
| Avaya Contact Center | 3393 | 0.21% | Zoho Desk vs Avaya Contact Center |
| NICE inContact | 2968 | 0.19% | Zoho Desk vs NICE inContact |
| Genesys PureCloud | 2921 | 0.18% | Zoho Desk vs Genesys PureCloud |
| Five9 | 2765 | 0.17% | Zoho Desk vs Five9 |
| Aircall | 2719 | 0.17% | Zoho Desk vs Aircall |
| LogMeIn Rescue | 2475 | 0.16% | Zoho Desk vs LogMeIn Rescue |
| Comm100 Live Chat | 2185 | 0.14% | Zoho Desk vs Comm100 Live Chat |
| Verint | 1930 | 0.12% | Zoho Desk vs Verint |
| Genesys Contact Center | 1221 | 0.08% | Zoho Desk vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 80.03%, Zendesk with 10.41%, Freshworks with 2.17% market share.
Zoho Desk vs Wix
Zoho Desk vs Zendesk
Zoho Desk vs Freshworks
Zoho Desk vs Agile CRM
Zoho Desk vs Salesforce Service Cloud
Zoho Desk vs Bitrix24
Zoho Desk vs Mitel
Zoho Desk vs LiveAgent
Customers of Zoho Desk
Around the world in 2025, over 5189 companies have started using Zoho Desk as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sun Pharma | 10,000+ | Mumbai | Maharashtra | India |     |
| Investec | 10,000+ | London | England | United Kingdom | |
| Exp Realty | 10,000+ | Bellingham | Washington | United States | |
| BYJU'S | 10,000+ | Bengaluru | Karnataka | India | |
| Citigroup Inc | 10,000+ | New York City | New York | United States | |
| Fairway Independent Mortgage Corporation | 10,000+ | Madison | Wisconsin | United States | |
| University Of Illinois System | 10,000+ | Urbana | Illinois | United States | |
| Thermo Fisher Scientific | 10,000+ | Waltham | Massachusetts | United States | |
| University Of Hawaii | 10,000+ | Honolulu | Hawaii | United States | |
| Wipro | 10,000+ | Bengaluru | Karnataka | India | |
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Zoho Desk Customers by Products and Services
The top three products and services offering customers that use Zoho Desk for Contact Center are Crm (79), Software (73), Saas (67).
Customers
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Zoho Desk Customers by Employee Size
The majority of Zoho Desk's customers for the contact-center category fall in the company size of 20 - 49 employees (1751 companies), 0 - 9 employees (1662 companies), 100 - 249 employees (620 companies).
Employee Size
Zoho Desk Customers by Geography
The top three geographies of Zoho Desk for contact-center are the United States with 2422(58.84%), India with 333(8.09%), Australia with 330(8.02%) customers respectively.
Customers
Employees of Zoho Desk
Also see other Products/Services by Zoho Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Freshworks.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the contact-center?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
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