Five9
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more
Market Share of Five9
Current Customer(s)
2734
Market Share (Est.)
0.17%
Ranking
#16
Top Competitors and Alternatives of Five9
The top three of Five9’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1264669 | 80.08% | Five9 vs Wix |
| Zendesk | 164707 | 10.43% | Five9 vs Zendesk |
| Freshworks | 34304 | 2.17% | Five9 vs Freshworks |
| Agile CRM | 27970 | 1.77% | Five9 vs Agile CRM |
| Salesforce Service Cloud | 9090 | 0.58% | Five9 vs Salesforce Service Cloud |
| Bitrix24 | 8353 | 0.53% | Five9 vs Bitrix24 |
| Mitel | 7371 | 0.47% | Five9 vs Mitel |
| LiveAgent | 6663 | 0.42% | Five9 vs LiveAgent |
| Zoho Desk | 5179 | 0.33% | Five9 vs Zoho Desk |
| Genesys | 4540 | 0.29% | Five9 vs Genesys |
| Wipro | 3694 | 0.23% | Five9 vs Wipro |
| PICS | 3629 | 0.23% | Five9 vs PICS |
| Avaya Contact Center | 3343 | 0.21% | Five9 vs Avaya Contact Center |
| NICE inContact | 2926 | 0.19% | Five9 vs NICE inContact |
| Genesys PureCloud | 2842 | 0.18% | Five9 vs Genesys PureCloud |
| Aircall | 2689 | 0.17% | Five9 vs Aircall |
| LogMeIn Rescue | 2469 | 0.16% | Five9 vs LogMeIn Rescue |
| Comm100 Live Chat | 2187 | 0.14% | Five9 vs Comm100 Live Chat |
| Verint | 1860 | 0.12% | Five9 vs Verint |
| Talkdesk | 1171 | 0.07% | Five9 vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Five9
The top three of Five9’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
Five9 vs Wix
Five9 vs Zendesk
Five9 vs Freshworks
Five9 vs Agile CRM
Five9 vs Salesforce Service Cloud
Five9 vs Bitrix24
Five9 vs Mitel
Five9 vs LiveAgent
Customers of Five9
Around the world in 2025, over 2734 companies have started using Five9 as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| VSP | 10,000+ | Rancho Cordova | California | United States |     |
| Kyndryl | 10,000+ | New York City | New York | United States | |
| MetLife | 10,000+ | New York City | New York | United States | |
| NetSuite | 10,000+ | San Mateo | California | United States | |
| Atento | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| Alaska Air Group | 10,000+ | Seattle | Washington | United States | |
| Toro Company | 10,000+ | Bloomington | Minnesota | United States | |
| Cinemark | 10,000+ | Plano | Texas | United States | |
| Omron Corporation | 10,000+ | Kyoto | Kyoto | Japan | |
| ADESA | 10,000+ | Carmel | Indiana | United States | |
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Five9 Customers by Products and Services
The top three products and services offering customers that use Five9 for Contact Center are Customer Service (36), Financial Services (35), Managed Services (33).
Customers
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Five9 Customers by Employee Size
The majority of Five9's customers for the contact-center category fall in the company size of 100 - 249 employees (441 companies), 0 - 9 employees (399 companies), 20 - 49 employees (368 companies).
Employee Size
Five9 Customers by Geography
The top three geographies of Five9 for contact-center are the United States with 2328(88.52%), Canada with 130(4.94%), United Kingdom with 80(3.04%) customers respectively.
Customers
Employees of Five9
Also see other Products/Services by Five9 in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Five9 competitors?
Five9’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Wix Five9 vs Zendesk Five9 vs Freshworks.
What is Five9 customer distribution based on company size?
What is Five9 market share in the contact-center?
What are the top countries that use Five9?
What are the top industries that use Five9?
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