Five9
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more
Market Share of Five9
Current Customer(s)
2793
Market Share (Est.)
0.18%
Ranking
#15
Top Competitors and Alternatives of Five9
The top three of Five9’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1270217 | 80.43% | Five9 vs Wix |
| Zendesk | 160094 | 10.14% | Five9 vs Zendesk |
| Freshworks | 33477 | 2.12% | Five9 vs Freshworks |
| Agile CRM | 27953 | 1.77% | Five9 vs Agile CRM |
| Salesforce Service Cloud | 8511 | 0.54% | Five9 vs Salesforce Service Cloud |
| Bitrix24 | 8302 | 0.53% | Five9 vs Bitrix24 |
| Mitel | 7444 | 0.47% | Five9 vs Mitel |
| LiveAgent | 6240 | 0.40% | Five9 vs LiveAgent |
| Zoho Desk | 5197 | 0.33% | Five9 vs Zoho Desk |
| Genesys | 4377 | 0.28% | Five9 vs Genesys |
| PICS | 3694 | 0.23% | Five9 vs PICS |
| Wipro | 3656 | 0.23% | Five9 vs Wipro |
| Avaya Contact Center | 3307 | 0.21% | Five9 vs Avaya Contact Center |
| NICE inContact | 2868 | 0.18% | Five9 vs NICE inContact |
| Aircall | 2788 | 0.18% | Five9 vs Aircall |
| Genesys PureCloud | 2776 | 0.18% | Five9 vs Genesys PureCloud |
| Verint | 2603 | 0.16% | Five9 vs Verint |
| LogMeIn Rescue | 2410 | 0.15% | Five9 vs LogMeIn Rescue |
| Comm100 Live Chat | 2181 | 0.14% | Five9 vs Comm100 Live Chat |
| Talkdesk | 1274 | 0.08% | Five9 vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Five9
The top three of Five9’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.
Five9 vs Wix
Five9 vs Zendesk
Five9 vs Freshworks
Five9 vs Agile CRM
Five9 vs Salesforce Service Cloud
Five9 vs Bitrix24
Five9 vs Mitel
Five9 vs LiveAgent
Customers of Five9
Around the world in 2025, over 2793 companies have started using Five9 as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| State Of North Carolina | 10,000+ | Raleigh | North Carolina | United States |     |
| Wiley | 10,000+ | Hoboken | New Jersey | United States | |
| AmWINS Group | 10,000+ | Charlotte | North Carolina | United States | |
| ADESA | 10,000+ | Carmel | Indiana | United States | |
| Southern Company Gas | 10,000+ | Atlanta | Georgia | United States | |
| Alaska Air Group | 10,000+ | Seattle | Washington | United States | |
| Canada Post | 10,000+ | Ottawa | Ontario | Canada | |
| Ricoh | 10,000+ | Exton | Pennsylvania | United States | |
| Toro Company | 10,000+ | Bloomington | Minnesota | United States | |
| CoxHealth | 10,000+ | Springfield | Missouri | United States | |
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Five9 Customers by Products and Services
The top three products and services offering customers that use Five9 for Contact Center are Financial Services (42), Insurance (38), Credit Cards (34).
Customers
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Five9 Customers by Employee Size
The majority of Five9's customers for the contact-center category fall in the company size of 100 - 249 employees (459 companies), 0 - 9 employees (395 companies), 20 - 49 employees (373 companies).
Employee Size
Five9 Customers by Geography
The top three geographies of Five9 for contact-center are the United States with 2377(88.53%), Canada with 125(4.66%), United Kingdom with 86(3.20%) customers respectively.
Customers
Employees of Five9
Also see other Products/Services by Five9 in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Five9 competitors?
Five9’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Wix Five9 vs Zendesk Five9 vs Freshworks.
What is Five9 customer distribution based on company size?
What is Five9 market share in the contact-center?
What are the top countries that use Five9?
What are the top industries that use Five9?
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