Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive d...ialer, progressive dialer, chat, social customer service and Automatic call distribution (ACD). Read more

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.

    Top Competitors and Alternatives of Five9

    The top three of Five9’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.

    Customers of Five9

    Around the world in 2023, over 2713 companies have started using Five9 as Contact Center tool.

    Customers Employee Range City Region Country Social Links
    Siemens AG 10,000+ Munich Bavaria Germany
    Under Armour 10,000+ Baltimore Maryland United States
    Estée Lauder Companies, Inc. 10,000+ New York City New York United States
    McKesson Corporation 10,000+ Irving Texas United States
    Lululemon Athletica Inc 10,000+ Vancouver British Columbia Canada
    Southern New Hampshire University 10,000+ Manchester New Hampshire United States
    NetSuite 10,000+ San Mateo California United States
    Aviva Plc 10,000+ London England United Kingdom
    Ricoh 10,000+ Malvern Pennsylvania United States
    Canada Post 10,000+ Ottawa Ontario Canada

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    Five9 Customers by Industry

    The three top industries that use Five9 for Contact Center are Technology (69), Customer Service (57), Healthcare (49).

    Five9 Customers by Employee Size

    The majority of Five9’s customers for the contact-center category fall in the company size of 100 - 249 employees (554 companies), 20 - 49 employees (491 companies), 0 - 9 employees (474 companies).

    Five9 Customers by Geography

    The top three geographies of Five9 for contact-center are the United States with 2758(85.55%), Canada with 162(5.02%), United Kingdom with 96(2.98%) customers respectively.

    Employees of Five9

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Five9 competitors?

    Five9’s Top competitors in the contact-center category are Wix, Zendesk, Desk.com Chat. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet.You can also compare Five9 and its feature with top competitors here : Five9 vs Wix Five9 vs Zendesk Five9 vs Desk.com Chat .

    What is Five9 customer distribution based on company size?

    The majority of Five9’s customers for the contact-center category fall in the company size of 100 - 249 employees (554 companies), 20 - 49 employees (491 companies), 0 - 9 employees (474 companies). You can view a distribution chart of Five9 customers by company size here.

    What is Five9 market share in the contact-center?

    Five9 has market share of 0.27% in contact-center market. Five9 competes with 142 competitor tools in contact-center category. The top alternatives for Five9 contact-center tool are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.

    What are the top industries that use Five9?

    Top industries that use Five9 for contact-center are Technology (69), Customer Service (57), Healthcare (49).

    What are the top countries that use Five9?

    Around the world in 2023, over 2713 companies have started using Five9 as contact-center tool. Companies using Five9 for contact-center are majorly from United States with 2758 customers. 85.55% of Five9 customers are from the United States. Other top countries using Five9 are Canada and United Kingdom with 162(5.02%) and 96(2.98%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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