Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Five9’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1665873 | 81.34% | Five9 vs Wix |
| Zendesk | 177977 | 8.69% | Five9 vs Zendesk |
| Agile CRM | 41670 | 2.03% | Five9 vs Agile CRM |
| Freshworks | 37148 | 1.81% | Five9 vs Freshworks |
| Salesforce Service Cloud | 12924 | 0.63% | Five9 vs Salesforce Service Cloud |
| Mitel | 11852 | 0.58% | Five9 vs Mitel |
| Bitrix24 | 9634 | 0.47% | Five9 vs Bitrix24 |
| Genesys | 7939 | 0.39% | Five9 vs Genesys |
| LiveAgent | 7064 | 0.34% | Five9 vs LiveAgent |
| Wipro | 6251 | 0.31% | Five9 vs Wipro |
| Zoho Desk | 6208 | 0.30% | Five9 vs Zoho Desk |
| Avaya Contact Center | 6004 | 0.29% | Five9 vs Avaya Contact Center |
| PICS | 4357 | 0.21% | Five9 vs PICS |
| Aircall | 3744 | 0.18% | Five9 vs Aircall |
| Verint | 3742 | 0.18% | Five9 vs Verint |
| Genesys PureCloud | 3658 | 0.18% | Five9 vs Genesys PureCloud |
| NICE inContact | 3056 | 0.15% | Five9 vs NICE inContact |
| LogMeIn Rescue | 2586 | 0.13% | Five9 vs LogMeIn Rescue |
| Comm100 Live Chat | 2088 | 0.10% | Five9 vs Comm100 Live Chat |
| Genesys Contact Center | 2036 | 0.10% | Five9 vs Genesys Contact Center |
Popular Comparisons
The top three of Five9’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
Five9 vs Wix
Five9 vs Zendesk
Five9 vs Agile CRM
Five9 vs Freshworks
Five9 vs Salesforce Service Cloud
Five9 vs Mitel
Five9 vs Bitrix24
Five9 vs Genesys
Around the world in 2025, over 3538 companies have started using Five9 as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Fleetguard | 10,000+ | Nashville | Tennessee | United States | |
| Travel Resorts Of America | 10,000+ | Southern Pines | North Carolina | United States | |
| Marsh McLennan | 10,000+ | New York City | New York | United States | |
| TD SYNNEX | 10,000+ | Fremont | California | United States | |
| Ensemble Health Partners | 10,000+ | Cincinnati | Ohio | United States | |
| Aerotek | 10,000+ | Hanover | Maryland | United States | |
| Nestle Health Science | 10,000+ | Vevey | Vaud | Switzerland | |
| John Hancock | 10,000+ | Boston | Massachusetts | United States | |
| Slalom | 10,000+ | Seattle | Washington | United States | |
| Dow | 10,000+ | Midland | Michigan | United States |
The top three products and services offering customers that use Five9 for Contact Center are Customer Service (70), Data Analytics (67), Cloud Services (65).
Customers
The majority of Five9's customers for the contact-center category fall in the company size of 100 - 249 employees (689 companies), 1,000 - 4,999 employees (524 companies), 0 - 9 employees (455 companies).
Employee Size
The top three geographies of Five9 for contact-center are the United States with 2825(84.86%), Canada with 184(5.53%), United Kingdom with 132(3.97%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Five9 competitors?
Five9’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Wix Five9 vs Zendesk Five9 vs Agile CRM.
What is Five9 customer distribution based on company size?
What is Five9 market share in the contact-center?
What are the top countries that use Five9?
What are the top industries that use Five9?
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