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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Contact Center
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Market Share of Five9

Current Customer(s)

2793

Market Share (Est.)

0.18%

Ranking

#15

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix127021780.43%Five9 vs Wix
Zendesk16009410.14%Five9 vs Zendesk
Freshworks334772.12%Five9 vs Freshworks
Agile CRM279531.77%Five9 vs Agile CRM
Salesforce Service Cloud85110.54%Five9 vs Salesforce Service Cloud
Bitrix2483020.53%Five9 vs Bitrix24
Mitel74440.47%Five9 vs Mitel
LiveAgent62400.40%Five9 vs LiveAgent
Zoho Desk51970.33%Five9 vs Zoho Desk
Genesys43770.28%Five9 vs Genesys
PICS36940.23%Five9 vs PICS
Wipro36560.23%Five9 vs Wipro
Avaya Contact Center33070.21%Five9 vs Avaya Contact Center
NICE inContact28680.18%Five9 vs NICE inContact
Aircall27880.18%Five9 vs Aircall
Genesys PureCloud27760.18%Five9 vs Genesys PureCloud
Verint26030.16%Five9 vs Verint
LogMeIn Rescue24100.15%Five9 vs LogMeIn Rescue
Comm100 Live Chat21810.14%Five9 vs Comm100 Live Chat
Talkdesk12740.08%Five9 vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.

Five9 vs Wix

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Five9 vs Zendesk

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Five9 vs Freshworks

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Five9 vs Agile CRM

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Five9 vs Salesforce Service Cloud

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Five9 vs Bitrix24

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Five9 vs Mitel

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Five9 vs LiveAgent

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Customers of Five9

Around the world in 2025, over 2793 companies have started using Five9 as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
State Of North Carolina10,000+RaleighNorth CarolinaUnited States
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Wiley10,000+HobokenNew JerseyUnited States
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AmWINS Group10,000+CharlotteNorth CarolinaUnited States
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ADESA10,000+CarmelIndianaUnited States
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Southern Company Gas10,000+AtlantaGeorgiaUnited States
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Alaska Air Group10,000+SeattleWashingtonUnited States
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Canada Post10,000+OttawaOntarioCanada
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Ricoh10,000+ExtonPennsylvaniaUnited States
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Toro Company10,000+BloomingtonMinnesotaUnited States
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CoxHealth10,000+SpringfieldMissouriUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Contact Center are Financial Services (42), Insurance (38), Credit Cards (34).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the contact-center category fall in the company size of 100 - 249 employees (459 companies), 0 - 9 employees (395 companies), 20 - 49 employees (373 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for contact-center are the United States with 2377(88.53%), Canada with 125(4.66%), United Kingdom with 86(3.20%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Communication
Call Recording
VoIP And SIP
Interactive Voice Response (IVR)
Sales Force Automation

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Wix Five9 vs Zendesk Five9 vs Freshworks.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the contact-center?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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