Genesys Vs Five9 : In-Depth Comparison

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Categories where Genesys and Five9 compete

Communication
Contact Center
Customer Experience
Interactive Voice Response (IVR)
Auto Dialer

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Genesys

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Comparing the customer bases of Genesys and Five9

Comparing the customer bases of Genesys and Five9, we can see that Genesys has 6691 customer(s), while Five9 has 3401 customer(s). In the Contact Center category, with 6691 customer(s) Genesys stands at 9th place by ranking, while Five9 with 3401 customer(s), is at the 13th place.

Genesys

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9th

6691 Customer

Five9

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13th

3401 Customer

Comparing the market share of Genesys and Five9

Genesys has a 0.52% market share in the Contact Center category, while Five9 has a 0.26% market share in the same space.

Compare Genesys vs Five9 customers by geography

Comparing Genesys and Five9 customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while Five9 has more customers in United States.

Genesys

Five9

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys vs Five9’s target audience.

Genesys

New

27 Customer

Lost

24 Customer

Five9

New

48 Customer

Lost

33 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys and Five9 compete against each other?

Genesys and Five9 compete against each other in the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Auto Dialer.

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How does the market share of Genesys and Five9 compare in the Contact Center market?

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How many customers are acquired by Genesys and Five9 in the Contact Center segment?

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What are the countries in which Genesys and Five9 has more customers?

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