Categories where Genesys and Five9 compete
Genesys
Comparing the customer bases of Genesys and Five9, we can see that Genesys has 6691 customer(s), while Five9 has 3401 customer(s). In the Contact Center category, with 6691 customer(s) Genesys stands at 9th place by ranking, while Five9 with 3401 customer(s), is at the 13th place.
Genesys
9th
6691 Customer
Five9
13th
3401 Customer
Genesys has a 0.52% market share in the Contact Center category, while Five9 has a 0.26% market share in the same space.
Comparing Genesys and Five9 customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while Five9 has more customers in United States.
Genesys
Five9
Gain actionable insights about the buying patterns of Genesys vs Five9’s target audience.
Genesys
New
27 Customer
Lost
24 Customer
Five9
New
48 Customer
Lost
33 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Five9 compete against each other?
Genesys and Five9 compete against each other in the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Auto Dialer.
How does the market share of Genesys and Five9 compare in the Contact Center market?
How many customers are acquired by Genesys and Five9 in the Contact Center segment?
What are the countries in which Genesys and Five9 has more customers?
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