PICS
PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.
Market Share of PICS
Current Customer(s)
3629
Market Share (Est.)
0.23%
Ranking
#12
Top Competitors and Alternatives of PICS
The top three of PICS’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1264669 | 80.08% | PICS vs Wix |
| Zendesk | 164707 | 10.43% | PICS vs Zendesk |
| Freshworks | 34304 | 2.17% | PICS vs Freshworks |
| Agile CRM | 27970 | 1.77% | PICS vs Agile CRM |
| Salesforce Service Cloud | 9090 | 0.58% | PICS vs Salesforce Service Cloud |
| Bitrix24 | 8353 | 0.53% | PICS vs Bitrix24 |
| Mitel | 7371 | 0.47% | PICS vs Mitel |
| LiveAgent | 6663 | 0.42% | PICS vs LiveAgent |
| Zoho Desk | 5179 | 0.33% | PICS vs Zoho Desk |
| Genesys | 4540 | 0.29% | PICS vs Genesys |
| Wipro | 3694 | 0.23% | PICS vs Wipro |
| Avaya Contact Center | 3343 | 0.21% | PICS vs Avaya Contact Center |
| NICE inContact | 2926 | 0.19% | PICS vs NICE inContact |
| Genesys PureCloud | 2842 | 0.18% | PICS vs Genesys PureCloud |
| Five9 | 2734 | 0.17% | PICS vs Five9 |
| Aircall | 2689 | 0.17% | PICS vs Aircall |
| LogMeIn Rescue | 2469 | 0.16% | PICS vs LogMeIn Rescue |
| Comm100 Live Chat | 2187 | 0.14% | PICS vs Comm100 Live Chat |
| Verint | 1860 | 0.12% | PICS vs Verint |
| Talkdesk | 1171 | 0.07% | PICS vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of PICS
The top three of PICS’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
PICS vs Wix
PICS vs Zendesk
PICS vs Freshworks
PICS vs Agile CRM
PICS vs Salesforce Service Cloud
PICS vs Bitrix24
PICS vs Mitel
PICS vs LiveAgent
Customers of PICS
Around the world in 2025, over 3629 companies have started using PICS as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Lupin | 10,000+ | Mumbai | Maharashtra | India |     |
| Barloworld Ltd. | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Sanlam | 10,000+ | Cape Town | Western Cape | South Africa | |
| University Of South Carolina | 10,000+ | Columbia | South Carolina | United States | |
| Tsebo | 10,000+ | Johannesburg | Gauteng | South Africa | |
| EPFL | 10,000+ | Lausanne | Vaud | Switzerland | |
| MAC Cosmetics | 10,000+ | New York City | New York | United States | |
| Arm | 10,000+ | Cambridge | England | United Kingdom | |
| Super Group | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Raubex | 5,000 - 9,999 | Bloemfontein | Orange Free State | South Africa | |
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PICS Customers by Products and Services
The top three products and services offering customers that use PICS for Contact Center are Marketing (29), Graphic Design (25), Project Management (24).
Customers
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PICS Customers by Employee Size
The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1107 companies), 10 - 19 employees (930 companies), 20 - 49 employees (833 companies).
Employee Size
PICS Customers by Geography
The top three geographies of PICS for contact-center are the South Africa with 2771(81.45%), United States with 325(9.55%), United Kingdom with 103(3.03%) customers respectively.
Customers
Employees of PICS
Also see other Products/Services by PICS in:
FAQ
Find answers to the most often asked questions by users.
Who are the top PICS competitors?
PICS’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Freshworks.
What is PICS customer distribution based on company size?
What is PICS market share in the contact-center?
What are the top countries that use PICS?
What are the top industries that use PICS?
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