PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of PICS’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | PICS vs Wix |
| Zendesk | 180414 | 8.48% | PICS vs Zendesk |
| Freshworks | 41343 | 1.94% | PICS vs Freshworks |
| Agile CRM | 40229 | 1.89% | PICS vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | PICS vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | PICS vs Mitel |
| Genesys | 11246 | 0.53% | PICS vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | PICS vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | PICS vs Bitrix24 |
| Wipro | 8415 | 0.40% | PICS vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | PICS vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | PICS vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | PICS vs LiveAgent |
| Five9 | 4952 | 0.23% | PICS vs Five9 |
| Verint | 4710 | 0.22% | PICS vs Verint |
| Aircall | 4225 | 0.20% | PICS vs Aircall |
| NICE inContact | 3650 | 0.17% | PICS vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | PICS vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | PICS vs Talkdesk |
| NewVoiceMedia | 2714 | 0.13% | PICS vs NewVoiceMedia |
Popular Comparisons
The top three of PICS’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
PICS vs Wix
PICS vs Zendesk
PICS vs Freshworks
PICS vs Agile CRM
PICS vs Salesforce Service Cloud
PICS vs Mitel
PICS vs Genesys
PICS vs Genesys PureCloud
Around the world in 2026, over 4576 companies have started using PICS as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Tsebo Solutions Group | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Mercedes - Benz SG Dealerships | 10,000+ | Johannesburg | Gauteng | South Africa | |
| LogiDist Group | 10,000+ | Johannesburg | Gauteng | South Africa | |
| EC21 | 10,000+ | Seoul | Seoul | Korea | |
| Pepperl & Fuchs Group | 5,000 - 9,999 | Mannheim | Baden-Wuerttemberg | Germany | |
| Senior Plc | 5,000 - 9,999 | Rickmansworth | England | United Kingdom | |
| Value Logistics | 5,000 - 9,999 | Johannesburg | Gauteng | South Africa | |
| Barloworld Limited | 5,000 - 9,999 | Johannesburg | Gauteng | South Africa | |
| Younger Optics | 1,000 - 4,999 | Torrance | California | United States | |
| CIRCOR International | 1,000 - 4,999 | Burlington | Massachusetts | United States |
The top three products and services offering customers that use PICS for Contact Center are Graphic Design (20), Web Design (19), Digital Marketing (16).
Customers
The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (2033 companies), 20 - 49 employees (956 companies), 10 - 19 employees (826 companies).
Employee Size
The top three geographies of PICS for contact-center are the South Africa with 3491(82.14%), United States with 390(9.18%), United Kingdom with 105(2.47%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top PICS competitors?
PICS’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Freshworks.
What is PICS customer distribution based on company size?
What is PICS market share in the contact-center?
What are the top countries that use PICS?
What are the top industries that use PICS?
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