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PICS

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.

Contact Center
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Market Share of PICS

Current Customer(s)

3694

Market Share (Est.)

0.23%

Ranking

#11

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix127021780.43%PICS vs Wix
Zendesk16009410.14%PICS vs Zendesk
Freshworks334772.12%PICS vs Freshworks
Agile CRM279531.77%PICS vs Agile CRM
Salesforce Service Cloud85110.54%PICS vs Salesforce Service Cloud
Bitrix2483020.53%PICS vs Bitrix24
Mitel74440.47%PICS vs Mitel
LiveAgent62400.40%PICS vs LiveAgent
Zoho Desk51970.33%PICS vs Zoho Desk
Genesys43770.28%PICS vs Genesys
Wipro36560.23%PICS vs Wipro
Avaya Contact Center33070.21%PICS vs Avaya Contact Center
NICE inContact28680.18%PICS vs NICE inContact
Five927930.18%PICS vs Five9
Aircall27880.18%PICS vs Aircall
Genesys PureCloud27760.18%PICS vs Genesys PureCloud
Verint26030.16%PICS vs Verint
LogMeIn Rescue24100.15%PICS vs LogMeIn Rescue
Comm100 Live Chat21810.14%PICS vs Comm100 Live Chat
Talkdesk12740.08%PICS vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 80.43%, Zendesk with 10.14%, Freshworks with 2.12% market share.

PICS vs Wix

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PICS vs Zendesk

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PICS vs Freshworks

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PICS vs Agile CRM

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PICS vs Salesforce Service Cloud

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PICS vs Bitrix24

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PICS vs Mitel

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PICS vs LiveAgent

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Customers of PICS

Around the world in 2025, over 3694 companies have started using PICS as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Barloworld Ltd.10,000+JohannesburgGautengSouth Africa
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Super Group10,000+JohannesburgGautengSouth Africa
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Sasol10,000+JohannesburgGautengSouth Africa
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MAC Cosmetics10,000+New York CityNew YorkUnited States
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University Of South Carolina10,000+ColumbiaSouth CarolinaUnited States
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Lupin10,000+MumbaiMaharashtraIndia
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Sanlam10,000+Cape TownWestern CapeSouth Africa
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Tsebo10,000+JohannesburgGautengSouth Africa
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Mpact5,000 - 9,999JohannesburgGautengSouth Africa
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Value Logistics5,000 - 9,999JohannesburgGautengSouth Africa
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PICS Customers by Products and Services

The top three products and services offering customers that use PICS for Contact Center are Marketing (29), Graphic Design (25), Project Management (23).

Customers

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PICS Customers by Employee Size

The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1161 companies), 10 - 19 employees (909 companies), 20 - 49 employees (859 companies).

Employee Size

PICS Customers by Geography

The top three geographies of PICS for contact-center are the South Africa with 2813(81.61%), United States with 325(9.43%), United Kingdom with 99(2.87%) customers respectively.

Customers

Employees of PICS

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Also see other Products/Services by PICS in:

Contact Center
Applications Suite

FAQ

Find answers to the most often asked questions by users.

Who are the top PICS competitors?

PICS’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Freshworks.

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What is PICS customer distribution based on company size?

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What is PICS market share in the contact-center?

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What are the top countries that use PICS?

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What are the top industries that use PICS?

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