Categories where Genesys and PICS compete
Genesys
Comparing the customer bases of Genesys and PICS, we can see that Genesys has 4540 customer(s), while PICS has 3629 customer(s). In the Contact Center category, with 4540 customer(s) Genesys stands at 10th place by ranking, while PICS with 3629 customer(s), is at the 12th place.
Genesys
10th
4540 Customer
PICS
12th
3629 Customer
Genesys has a 0.29% market share in the Contact Center category, while PICS has a 0.23% market share in the same space.
Comparing Genesys and PICS customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while PICS has more customers in South Africa.
Genesys
PICS
Gain actionable insights about the buying patterns of Genesys vs PICS’s target audience.
Genesys
New
20 Customer
Lost
23 Customer
PICS
New
13 Customer
Lost
8 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and PICS compete against each other?
Genesys and PICS compete against each other in the Contact Center, Applications Suite, Communication, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Genesys and PICS compare in the Contact Center market?
How many customers are acquired by Genesys and PICS in the Contact Center segment?
What are the countries in which Genesys and PICS has more customers?
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