Mitel
Mitel Networks Corporation provides business communications and collaboration software and services.
Market Share of Mitel
Current Customer(s)
7371
Market Share (Est.)
0.47%
Ranking
#7
Top Competitors and Alternatives of Mitel
The top three of Mitel’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1264669 | 80.08% | Mitel vs Wix |
| Zendesk | 164707 | 10.43% | Mitel vs Zendesk |
| Freshworks | 34304 | 2.17% | Mitel vs Freshworks |
| Agile CRM | 27970 | 1.77% | Mitel vs Agile CRM |
| Salesforce Service Cloud | 9090 | 0.58% | Mitel vs Salesforce Service Cloud |
| Bitrix24 | 8353 | 0.53% | Mitel vs Bitrix24 |
| LiveAgent | 6663 | 0.42% | Mitel vs LiveAgent |
| Zoho Desk | 5179 | 0.33% | Mitel vs Zoho Desk |
| Genesys | 4540 | 0.29% | Mitel vs Genesys |
| Wipro | 3694 | 0.23% | Mitel vs Wipro |
| PICS | 3629 | 0.23% | Mitel vs PICS |
| Avaya Contact Center | 3343 | 0.21% | Mitel vs Avaya Contact Center |
| NICE inContact | 2926 | 0.19% | Mitel vs NICE inContact |
| Genesys PureCloud | 2842 | 0.18% | Mitel vs Genesys PureCloud |
| Five9 | 2734 | 0.17% | Mitel vs Five9 |
| Aircall | 2689 | 0.17% | Mitel vs Aircall |
| LogMeIn Rescue | 2469 | 0.16% | Mitel vs LogMeIn Rescue |
| Comm100 Live Chat | 2187 | 0.14% | Mitel vs Comm100 Live Chat |
| Verint | 1860 | 0.12% | Mitel vs Verint |
| Talkdesk | 1171 | 0.07% | Mitel vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Mitel
The top three of Mitel’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.
Mitel vs Wix
Mitel vs Zendesk
Mitel vs Freshworks
Mitel vs Agile CRM
Mitel vs Salesforce Service Cloud
Mitel vs Bitrix24
Mitel vs LiveAgent
Mitel vs Zoho Desk
Customers of Mitel
Around the world in 2025, over 7371 companies have started using Mitel as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Middletown Medical | 500 - 999 | Pearl River | New York | United States |     |
| Rio Rancho | 500 - 999 | Rio Rancho | New Mexico | United States | |
| DHC USA | 100 - 249 | Alameda | California | United States | |
| Seasons Federal Credit Union | 100 - 249 | Middletown | Connecticut | United States | |
| Mini Price Storage | 100 - 249 | Virginia Beach | Virginia | United States | |
| XCEL Federal Credit Union | 20 - 49 | Bloomfield | New Jersey | United States | |
| Microsemi | 10,000+ | Aliso Viejo | California | United States | |
| Emaar Properties | 10,000+ | Dubai | Dubai | United Arab Emirates | |
| First Citizens Bank | 10,000+ | Raleigh | North Carolina | United States | |
| Advanced Micro Devices, Inc. | 10,000+ | Santa Clara | California | United States | |
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Mitel Customers by Products and Services
The top three products and services offering customers that use Mitel for Contact Center are Managed Services (199), Unified Communications (185), Cloud Services (152).
Customers
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Mitel Customers by Employee Size
The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (1456 companies), 1,000 - 4,999 employees (1207 companies), 250 - 499 employees (1177 companies).
Employee Size
Mitel Customers by Geography
The top three geographies of Mitel for contact-center are the United States with 4660(68.33%), United Kingdom with 1013(14.85%), Canada with 409(6.00%) customers respectively.
Customers
Employees of Mitel
Also see other Products/Services by Mitel in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Mitel competitors?
Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.
What is Mitel customer distribution based on company size?
What is Mitel market share in the contact-center?
What are the top countries that use Mitel?
What are the top industries that use Mitel?
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