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Mitel

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Mitel Networks Corporation provides business communications and collaboration software and services.

Contact Center
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Market Share of Mitel

Current Customer(s)

15868

Market Share (Est.)

0.75%

Ranking

#6

Top Competitors and Alternatives of Mitel

The top three of Mitel’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix170236079.99%Mitel vs Wix
Zendesk1804148.48%Mitel vs Zendesk
Freshworks413431.94%Mitel vs Freshworks
Agile CRM402291.89%Mitel vs Agile CRM
Salesforce Service Cloud158950.75%Mitel vs Salesforce Service Cloud
Genesys112460.53%Mitel vs Genesys
Genesys PureCloud105540.50%Mitel vs Genesys PureCloud
Bitrix24100430.47%Mitel vs Bitrix24
Wipro84150.40%Mitel vs Wipro
Avaya Contact Center83160.39%Mitel vs Avaya Contact Center
Zoho Desk72960.34%Mitel vs Zoho Desk
LiveAgent60180.28%Mitel vs LiveAgent
Five949520.23%Mitel vs Five9
Verint47100.22%Mitel vs Verint
PICS45820.22%Mitel vs PICS
Aircall42250.20%Mitel vs Aircall
NICE inContact36500.17%Mitel vs NICE inContact
Genesys Contact Center31510.15%Mitel vs Genesys Contact Center
Talkdesk28490.13%Mitel vs Talkdesk
NewVoiceMedia27140.13%Mitel vs NewVoiceMedia
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Popular Comparisons

Top Competitors and Alternatives of Mitel

The top three of Mitel’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

Mitel vs Wix

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Mitel vs Zendesk

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Mitel vs Freshworks

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Mitel vs Agile CRM

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Mitel vs Salesforce Service Cloud

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Mitel vs Genesys

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Mitel vs Genesys PureCloud

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Mitel vs Bitrix24

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Customers of Mitel

Around the world in 2026, over 15664 companies have started using Mitel as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Seatrium10,000+SingaporeCentral SingaporeSingapore
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DirectMed Imaging10,000+San DiegoCaliforniaUnited States
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Oregon Army National Guard Recruiting10,000+SalemOregonUnited States
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Microsemi Corporation10,000+Aliso ViejoCaliforniaUnited States
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Eversheds Sutherland10,000+LondonEnglandUnited Kingdom
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First Citizens Bank10,000+RaleighNorth CarolinaUnited States
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Marco's Pizza10,000+ToledoOhioUnited States
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Wincanton10,000+ChippenhamEnglandUnited Kingdom
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KOBE STEEL LTD Compressor Section10,000+TokyoTokyoJapan
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Vodafone10,000+LondonEnglandUnited Kingdom
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Mitel Customers by Products and Services

The top three products and services offering customers that use Mitel for Contact Center are Managed Services (363), Unified Communications (281), Cloud Services (272).

Customers

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Mitel Customers by Employee Size

The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (3614 companies), 1,000 - 4,999 employees (2383 companies), 20 - 49 employees (2306 companies).

Employee Size

Mitel Customers by Geography

The top three geographies of Mitel for contact-center are the United States with 9558(67.53%), United Kingdom with 2011(14.21%), Canada with 785(5.55%) customers respectively.

Customers

Employees of Mitel

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Also see other Products/Services by Mitel in:

VoIP And SIP
Unified Communications
Business Phone Systems
Communication
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Mitel competitors?

Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.

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What is Mitel customer distribution based on company size?

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What is Mitel market share in the contact-center?

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What are the top countries that use Mitel?

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What are the top industries that use Mitel?

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