Mitel Networks Corporation provides business communications and collaboration software and services.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Mitel’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | Mitel vs Wix |
| Zendesk | 180414 | 8.48% | Mitel vs Zendesk |
| Freshworks | 41343 | 1.94% | Mitel vs Freshworks |
| Agile CRM | 40229 | 1.89% | Mitel vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | Mitel vs Salesforce Service Cloud |
| Genesys | 11246 | 0.53% | Mitel vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | Mitel vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | Mitel vs Bitrix24 |
| Wipro | 8415 | 0.40% | Mitel vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | Mitel vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | Mitel vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | Mitel vs LiveAgent |
| Five9 | 4952 | 0.23% | Mitel vs Five9 |
| Verint | 4710 | 0.22% | Mitel vs Verint |
| PICS | 4582 | 0.22% | Mitel vs PICS |
| Aircall | 4225 | 0.20% | Mitel vs Aircall |
| NICE inContact | 3650 | 0.17% | Mitel vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | Mitel vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | Mitel vs Talkdesk |
| NewVoiceMedia | 2714 | 0.13% | Mitel vs NewVoiceMedia |
Popular Comparisons
The top three of Mitel’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
Mitel vs Wix
Mitel vs Zendesk
Mitel vs Freshworks
Mitel vs Agile CRM
Mitel vs Salesforce Service Cloud
Mitel vs Genesys
Mitel vs Genesys PureCloud
Mitel vs Bitrix24
Around the world in 2026, over 15664 companies have started using Mitel as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Seatrium | 10,000+ | Singapore | Central Singapore | Singapore | |
| DirectMed Imaging | 10,000+ | San Diego | California | United States | |
| Oregon Army National Guard Recruiting | 10,000+ | Salem | Oregon | United States | |
| Microsemi Corporation | 10,000+ | Aliso Viejo | California | United States | |
| Eversheds Sutherland | 10,000+ | London | England | United Kingdom | |
| First Citizens Bank | 10,000+ | Raleigh | North Carolina | United States | |
| Marco's Pizza | 10,000+ | Toledo | Ohio | United States | |
| Wincanton | 10,000+ | Chippenham | England | United Kingdom | |
| KOBE STEEL LTD Compressor Section | 10,000+ | Tokyo | Tokyo | Japan | |
| Vodafone | 10,000+ | London | England | United Kingdom |
The top three products and services offering customers that use Mitel for Contact Center are Managed Services (363), Unified Communications (281), Cloud Services (272).
Customers
The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (3614 companies), 1,000 - 4,999 employees (2383 companies), 20 - 49 employees (2306 companies).
Employee Size
The top three geographies of Mitel for contact-center are the United States with 9558(67.53%), United Kingdom with 2011(14.21%), Canada with 785(5.55%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Mitel competitors?
Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.
What is Mitel customer distribution based on company size?
What is Mitel market share in the contact-center?
What are the top countries that use Mitel?
What are the top industries that use Mitel?
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