Mitel Networks Corporation provides business communications and collaboration software and services.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Mitel’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 1266727 | 80.20% | Mitel vs Wix |
Zendesk | 163257 | 10.34% | Mitel vs Zendesk |
Freshworks | 33958 | 2.15% | Mitel vs Freshworks |
Agile CRM | 27951 | 1.77% | Mitel vs Agile CRM |
Salesforce Service Cloud | 8767 | 0.56% | Mitel vs Salesforce Service Cloud |
Bitrix24 | 8321 | 0.53% | Mitel vs Bitrix24 |
LiveAgent | 6464 | 0.41% | Mitel vs LiveAgent |
Zoho Desk | 5272 | 0.33% | Mitel vs Zoho Desk |
Genesys | 4409 | 0.28% | Mitel vs Genesys |
Wipro | 3678 | 0.23% | Mitel vs Wipro |
PICS | 3599 | 0.23% | Mitel vs PICS |
Avaya Contact Center | 3327 | 0.21% | Mitel vs Avaya Contact Center |
NICE inContact | 2896 | 0.18% | Mitel vs NICE inContact |
Genesys PureCloud | 2794 | 0.18% | Mitel vs Genesys PureCloud |
Five9 | 2715 | 0.17% | Mitel vs Five9 |
Aircall | 2694 | 0.17% | Mitel vs Aircall |
LogMeIn Rescue | 2454 | 0.16% | Mitel vs LogMeIn Rescue |
Verint | 2305 | 0.15% | Mitel vs Verint |
Comm100 Live Chat | 2157 | 0.14% | Mitel vs Comm100 Live Chat |
Talkdesk | 1240 | 0.08% | Mitel vs Talkdesk |
Popular Comparisons
The top three of Mitel’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.
Mitel vs Wix
Mitel vs Zendesk
Mitel vs Freshworks
Mitel vs Agile CRM
Mitel vs Salesforce Service Cloud
Mitel vs Bitrix24
Mitel vs LiveAgent
Mitel vs Zoho Desk
Around the world in 2025, over 7487 companies have started using Mitel as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
General Electric | 10,000+ | Boston | Massachusetts | United States | |
Swisscom | 10,000+ | Bern | Bern | Switzerland | |
Endeavor | 10,000+ | Beverly Hills | California | United States | |
Insight | 10,000+ | Tempe | Arizona | United States | |
Autoneum | 10,000+ | Winterthur | Zurich | Switzerland | |
Nuance Communications | 10,000+ | Burlington | Massachusetts | United States | |
Babcock International Group Plc | 10,000+ | London | England | United Kingdom | |
Cargill | 10,000+ | Minneapolis | Minnesota | United States | |
Ernst & Young | 10,000+ | London | England | United Kingdom | |
U.S. Department Of State | 10,000+ | Washington, D.C. | Washington, D.C. | United States |
The top three products and services offering customers that use Mitel for Contact Center are Managed Services (198), Unified Communications (185), Cloud Services (152).
Customers
The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (1481 companies), 1,000 - 4,999 employees (1228 companies), 250 - 499 employees (1196 companies).
Employee Size
The top three geographies of Mitel for contact-center are the United States with 4723(68.34%), United Kingdom with 1021(14.77%), Canada with 412(5.96%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Mitel competitors?
Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.
What is Mitel customer distribution based on company size?
What is Mitel market share in the contact-center?
What are the top countries that use Mitel?
What are the top industries that use Mitel?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo