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Mitel

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Mitel Networks Corporation provides business communications and collaboration software and services.

Contact Center
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Market Share of Mitel

Current Customer(s)

7487

Market Share (Est.)

0.47%

Ranking

#7

Top Competitors and Alternatives of Mitel

The top three of Mitel’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126672780.20%Mitel vs Wix
Zendesk16325710.34%Mitel vs Zendesk
Freshworks339582.15%Mitel vs Freshworks
Agile CRM279511.77%Mitel vs Agile CRM
Salesforce Service Cloud87670.56%Mitel vs Salesforce Service Cloud
Bitrix2483210.53%Mitel vs Bitrix24
LiveAgent64640.41%Mitel vs LiveAgent
Zoho Desk52720.33%Mitel vs Zoho Desk
Genesys44090.28%Mitel vs Genesys
Wipro36780.23%Mitel vs Wipro
PICS35990.23%Mitel vs PICS
Avaya Contact Center33270.21%Mitel vs Avaya Contact Center
NICE inContact28960.18%Mitel vs NICE inContact
Genesys PureCloud27940.18%Mitel vs Genesys PureCloud
Five927150.17%Mitel vs Five9
Aircall26940.17%Mitel vs Aircall
LogMeIn Rescue24540.16%Mitel vs LogMeIn Rescue
Verint23050.15%Mitel vs Verint
Comm100 Live Chat21570.14%Mitel vs Comm100 Live Chat
Talkdesk12400.08%Mitel vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of Mitel

The top three of Mitel’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

Mitel vs Wix

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Mitel vs Zendesk

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Mitel vs Freshworks

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Mitel vs Agile CRM

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Mitel vs Salesforce Service Cloud

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Mitel vs Bitrix24

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Mitel vs LiveAgent

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Mitel vs Zoho Desk

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Customers of Mitel

Around the world in 2025, over 7487 companies have started using Mitel as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
General Electric10,000+BostonMassachusettsUnited States
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Swisscom10,000+BernBernSwitzerland
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Endeavor10,000+Beverly HillsCaliforniaUnited States
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Insight10,000+TempeArizonaUnited States
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Autoneum10,000+WinterthurZurichSwitzerland
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Nuance Communications10,000+BurlingtonMassachusettsUnited States
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Babcock International Group Plc10,000+LondonEnglandUnited Kingdom
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Cargill10,000+MinneapolisMinnesotaUnited States
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Ernst & Young10,000+LondonEnglandUnited Kingdom
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U.S. Department Of State10,000+Washington, D.C.Washington, D.C.United States
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Mitel Customers by Products and Services

The top three products and services offering customers that use Mitel for Contact Center are Managed Services (198), Unified Communications (185), Cloud Services (152).

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Mitel Customers by Employee Size

The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (1481 companies), 1,000 - 4,999 employees (1228 companies), 250 - 499 employees (1196 companies).

Employee Size

Mitel Customers by Geography

The top three geographies of Mitel for contact-center are the United States with 4723(68.34%), United Kingdom with 1021(14.77%), Canada with 412(5.96%) customers respectively.

Customers

Employees of Mitel

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Also see other Products/Services by Mitel in:

Unified Communications
VoIP And SIP
Business Phone Systems
Communication
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Mitel competitors?

Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.

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What is Mitel customer distribution based on company size?

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What is Mitel market share in the contact-center?

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What are the top countries that use Mitel?

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What are the top industries that use Mitel?

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