Mitel Networks Corporation provides business communications and collaboration software and services.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Mitel’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1727317 | 82.49% | Mitel vs Wix |
| Zendesk | 171504 | 8.19% | Mitel vs Zendesk |
| Agile CRM | 41093 | 1.96% | Mitel vs Agile CRM |
| Freshworks | 35701 | 1.70% | Mitel vs Freshworks |
| Salesforce Service Cloud | 10613 | 0.51% | Mitel vs Salesforce Service Cloud |
| Bitrix24 | 9359 | 0.45% | Mitel vs Bitrix24 |
| Genesys PureCloud | 9267 | 0.44% | Mitel vs Genesys PureCloud |
| Genesys | 7344 | 0.35% | Mitel vs Genesys |
| Zoho Desk | 6016 | 0.29% | Mitel vs Zoho Desk |
| LiveAgent | 5967 | 0.28% | Mitel vs LiveAgent |
| Wipro | 5028 | 0.24% | Mitel vs Wipro |
| Avaya Contact Center | 4804 | 0.23% | Mitel vs Avaya Contact Center |
| PICS | 4779 | 0.23% | Mitel vs PICS |
| Aircall | 3436 | 0.16% | Mitel vs Aircall |
| Five9 | 3410 | 0.16% | Mitel vs Five9 |
| Verint | 3263 | 0.16% | Mitel vs Verint |
| NICE inContact | 3033 | 0.14% | Mitel vs NICE inContact |
| LogMeIn Rescue | 2331 | 0.11% | Mitel vs LogMeIn Rescue |
| Talkdesk | 2277 | 0.11% | Mitel vs Talkdesk |
| Genesys Contact Center | 1969 | 0.09% | Mitel vs Genesys Contact Center |
Popular Comparisons
The top three of Mitel’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.
Mitel vs Wix
Mitel vs Zendesk
Mitel vs Agile CRM
Mitel vs Freshworks
Mitel vs Salesforce Service Cloud
Mitel vs Bitrix24
Mitel vs Genesys PureCloud
Mitel vs Genesys
Around the world in 2026, over 9198 companies have started using Mitel as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Seatrium | 10,000+ | Singapore | Central Singapore | Singapore | |
| Oregon Army National Guard Recruiting | 10,000+ | Salem | Oregon | United States | |
| Microsemi Corporation | 10,000+ | Aliso Viejo | California | United States | |
| Eversheds Sutherland | 10,000+ | London | England | United Kingdom | |
| First Citizens Bank | 10,000+ | Raleigh | North Carolina | United States | |
| Wincanton | 10,000+ | Chippenham | England | United Kingdom | |
| Vodafone | 10,000+ | London | England | United Kingdom | |
| Solenis | 10,000+ | Wilmington | Delaware | United States | |
| Republic National Distributing Company | 10,000+ | Grand Prairie | Texas | United States | |
| Belastingdienst | 10,000+ | The Hague | South Holland | Netherlands |
The top three products and services offering customers that use Mitel for Contact Center are Managed Services (235), Unified Communications (204), Cloud Services (175).
Customers
The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (2092 companies), 1,000 - 4,999 employees (1473 companies), 20 - 49 employees (1338 companies).
Employee Size
The top three geographies of Mitel for contact-center are the United States with 5519(66.99%), United Kingdom with 1160(14.08%), Canada with 495(6.01%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Mitel competitors?
Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Agile CRM.
What is Mitel customer distribution based on company size?
What is Mitel market share in the contact-center?
What are the top countries that use Mitel?
What are the top industries that use Mitel?
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