image

Avaya Contact Center

thumbs_up

thumbs_down

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, w...Read more

Contact Center
icon

Market Share of Avaya Contact Center

Current Customer(s)

3302

Market Share (Est.)

0.21%

Ranking

#13

Top Competitors and Alternatives of Avaya Contact Center

The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix125506279.21%Avaya Contact Center vs Wix
Zendesk16548210.44%Avaya Contact Center vs Zendesk
Agile CRM441042.78%Avaya Contact Center vs Agile CRM
Freshworks320982.03%Avaya Contact Center vs Freshworks
Salesforce Service Cloud81600.51%Avaya Contact Center vs Salesforce Service Cloud
Bitrix2480940.51%Avaya Contact Center vs Bitrix24
Mitel73560.46%Avaya Contact Center vs Mitel
LiveAgent66790.42%Avaya Contact Center vs LiveAgent
Zoho Desk52070.33%Avaya Contact Center vs Zoho Desk
Genesys45520.29%Avaya Contact Center vs Genesys
Wipro36520.23%Avaya Contact Center vs Wipro
PICS35930.23%Avaya Contact Center vs PICS
NICE inContact28830.18%Avaya Contact Center vs NICE inContact
Aircall27960.18%Avaya Contact Center vs Aircall
Five927760.18%Avaya Contact Center vs Five9
Genesys PureCloud27730.18%Avaya Contact Center vs Genesys PureCloud
Verint26610.17%Avaya Contact Center vs Verint
LogMeIn Rescue23150.15%Avaya Contact Center vs LogMeIn Rescue
Comm100 Live Chat20990.13%Avaya Contact Center vs Comm100 Live Chat
Talkdesk12980.08%Avaya Contact Center vs Talkdesk
image

Popular Comparisons

Top Competitors and Alternatives of Avaya Contact Center

The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.

Avaya Contact Center vs Wix

arrow_icon

Avaya Contact Center vs Zendesk

arrow_icon

Avaya Contact Center vs Agile CRM

arrow_icon

Avaya Contact Center vs Freshworks

arrow_icon

Avaya Contact Center vs Salesforce Service Cloud

arrow_icon

Avaya Contact Center vs Bitrix24

arrow_icon

Avaya Contact Center vs Mitel

arrow_icon

Avaya Contact Center vs LiveAgent

arrow_icon

Customers of Avaya Contact Center

Around the world in 2025, over 3228 companies have started using Avaya Contact Center as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Insight10,000+ChandlerArizonaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Nuance Communications10,000+BurlingtonMassachusettsUnited States
social_iconsocial_iconsocial_iconsocial_icon
American Medical Response10,000+Greenwood VillageColoradoUnited States
social_iconsocial_iconsocial_iconsocial_icon
U.S. Bancorp10,000+MinneapolisMinnesotaUnited States
social_iconsocial_iconsocial_iconsocial_icon
D-Link10,000+Fountain ValleyCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
TNT10,000+AtherstoneEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
Kasikornbank PCL10,000+Phra Nakhon Si AyutthayaThailand
social_iconsocial_iconsocial_iconsocial_icon
Pacific Gas & Electric Company10,000+OaklandCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Canada Life10,000+TorontoOntarioCanada
social_iconsocial_iconsocial_iconsocial_icon
Maharah Human Resources10,000+RiyadhAr RiyadSaudi Arabia
social_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Avaya Contact Center Customers by Products and Services

The top three products and services offering customers that use Avaya Contact Center for Contact Center are Cloud Services (130), Managed Services (110), Unified Communications (97).

Customers

Download the 6sense Chrome Extension to get verified contact data of Avaya Contact Center employees

Install Now
Company Logo

Avaya Contact Center Customers by Employee Size

The majority of Avaya Contact Center's customers for the contact-center category fall in the company size of 10,000+ employees (682 companies), 1,000 - 4,999 employees (573 companies), 100 - 249 employees (569 companies).

Employee Size

Avaya Contact Center Customers by Geography

The top three geographies of Avaya Contact Center for contact-center are the United States with 1752(66.97%), United Kingdom with 269(10.28%), India with 140(5.35%) customers respectively.

Customers

Employees of Avaya Contact Center

image

Also see other Products/Services by Avaya Contact Center in:

Sales Enablement
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Avaya Contact Center competitors?

Avaya Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Avaya Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Contact Center and 40,000 other technologies on the internet. You can also compare Avaya Contact Center and its feature with top competitors here : Avaya Contact Center vs Wix Avaya Contact Center vs Zendesk Avaya Contact Center vs Agile CRM.

faq icon

What is Avaya Contact Center customer distribution based on company size?

faq icon

What is Avaya Contact Center market share in the contact-center?

faq icon

What are the top countries that use Avaya Contact Center?

faq icon

What are the top industries that use Avaya Contact Center?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense