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Avaya Contact Center

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Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, w...Read more

Contact Center
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Market Share of Avaya Contact Center

Current Customer(s)

3393

Market Share (Est.)

0.21%

Ranking

#13

Top Competitors and Alternatives of Avaya Contact Center

The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 80.03%, Zendesk with 10.41%, Freshworks with 2.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126548480.03%Avaya Contact Center vs Wix
Zendesk16457910.41%Avaya Contact Center vs Zendesk
Freshworks343642.17%Avaya Contact Center vs Freshworks
Agile CRM279361.77%Avaya Contact Center vs Agile CRM
Salesforce Service Cloud94580.60%Avaya Contact Center vs Salesforce Service Cloud
Bitrix2483690.53%Avaya Contact Center vs Bitrix24
Mitel74410.47%Avaya Contact Center vs Mitel
LiveAgent66780.42%Avaya Contact Center vs LiveAgent
Zoho Desk51890.33%Avaya Contact Center vs Zoho Desk
Genesys47370.30%Avaya Contact Center vs Genesys
Wipro37230.24%Avaya Contact Center vs Wipro
PICS36340.23%Avaya Contact Center vs PICS
NICE inContact29680.19%Avaya Contact Center vs NICE inContact
Genesys PureCloud29210.18%Avaya Contact Center vs Genesys PureCloud
Five927650.17%Avaya Contact Center vs Five9
Aircall27190.17%Avaya Contact Center vs Aircall
LogMeIn Rescue24750.16%Avaya Contact Center vs LogMeIn Rescue
Comm100 Live Chat21850.14%Avaya Contact Center vs Comm100 Live Chat
Verint19300.12%Avaya Contact Center vs Verint
Genesys Contact Center12210.08%Avaya Contact Center vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Avaya Contact Center

The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 80.03%, Zendesk with 10.41%, Freshworks with 2.17% market share.

Avaya Contact Center vs Wix

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Avaya Contact Center vs Zendesk

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Avaya Contact Center vs Freshworks

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Avaya Contact Center vs Agile CRM

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Avaya Contact Center vs Salesforce Service Cloud

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Avaya Contact Center vs Bitrix24

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Avaya Contact Center vs Mitel

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Avaya Contact Center vs LiveAgent

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Customers of Avaya Contact Center

Around the world in 2025, over 3393 companies have started using Avaya Contact Center as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tyco10,000+PrincetonNew JerseyUnited States
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Mitel10,000+OttawaOntarioCanada
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TNT10,000+AtherstoneEnglandUnited Kingdom
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Kasikornbank PCL10,000+BangkokBangkokThailand
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Intermountain Health10,000+BroomfieldColoradoUnited States
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Pacific Gas & Electric Company10,000+San FranciscoCaliforniaUnited States
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Canada Life10,000+TorontoOntarioCanada
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Legrand10,000+LimogesNouvelle-AquitaineFrance
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Motorola Solutions10,000+ChicagoIllinoisUnited States
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Nordstrom10,000+SeattleWashingtonUnited States
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Avaya Contact Center Customers by Products and Services

The top three products and services offering customers that use Avaya Contact Center for Contact Center are Cloud Services (132), Managed Services (116), Unified Communications (99).

Customers

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Avaya Contact Center Customers by Employee Size

The majority of Avaya Contact Center's customers for the contact-center category fall in the company size of 10,000+ employees (684 companies), 1,000 - 4,999 employees (590 companies), 100 - 249 employees (508 companies).

Employee Size

Avaya Contact Center Customers by Geography

The top three geographies of Avaya Contact Center for contact-center are the United States with 1844(66.84%), United Kingdom with 287(10.40%), India with 151(5.47%) customers respectively.

Customers

Employees of Avaya Contact Center

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Also see other Products/Services by Avaya Contact Center in:

Contact Center
Sales Enablement

FAQ

Find answers to the most often asked questions by users.

Who are the top Avaya Contact Center competitors?

Avaya Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Contact Center and 40,000 other technologies on the internet. You can also compare Avaya Contact Center and its feature with top competitors here : Avaya Contact Center vs Wix Avaya Contact Center vs Zendesk Avaya Contact Center vs Freshworks.

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What is Avaya Contact Center customer distribution based on company size?

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What is Avaya Contact Center market share in the contact-center?

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What are the top countries that use Avaya Contact Center?

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What are the top industries that use Avaya Contact Center?

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