Avaya Contact Center
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, w...Read more
Market Share of Avaya Contact Center
Current Customer(s)
5292
Market Share (Est.)
0.41%
Ranking
#12
Top Competitors and Alternatives of Avaya Contact Center
The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Popular Comparisons
Top Competitors and Alternatives of Avaya Contact Center
The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Avaya Contact Center vs Wix
Avaya Contact Center vs Zendesk
Avaya Contact Center vs Freshworks
Avaya Contact Center vs Agile CRM
Avaya Contact Center vs Bitrix24
Avaya Contact Center vs Salesforce Service Cloud
Avaya Contact Center vs Mitel
Avaya Contact Center vs LiveAgent
Customers of Avaya Contact Center
Around the world in 2024, over 5281 companies have started using Avaya Contact Center as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| University Of Maryland Medical System | 10,000+ | Baltimore | Maryland | United States |     |
| Achmea | 10,000+ | Zeist | Utrecht | Netherlands | |
| Yale University | 10,000+ | New Haven | Connecticut | United States | |
| NTT Data | 10,000+ | Plano | Texas | United States | |
| Marsh & McLennan Agency | 10,000+ | New York City | New York | United States | |
| Oracle Corporation | 10,000+ | Austin | Texas | United States | |
| PPD | 10,000+ | Wilmington | North Carolina | United States | |
| Humana Military | 10,000+ | Louisville | Kentucky | United States | |
| NTT | 10,000+ | Tokyo | Tokyo | Japan | |
| Stanford Health Care | 10,000+ | Palo Alto | California | United States | |
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Avaya Contact Center Customers by Products and Services
The top three products and services offering customers that use Avaya Contact Center for Contact Center are Cloud Services (207), Managed Services (196), Unified Communications (151).
Customers
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Avaya Contact Center Customers by Employee Size
The majority of Avaya Contact Center's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (972 companies), 100 - 249 employees (799 companies), 10,000+ employees (779 companies).
Employee Size
Avaya Contact Center Customers by Geography
The top three geographies of Avaya Contact Center for contact-center are the United States with 2855(66.88%), United Kingdom with 470(11.01%), Canada with 229(5.36%) customers respectively.
Customers
Employees of Avaya Contact Center
Also see other Products/Services by Avaya Contact Center in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Avaya Contact Center competitors?
Avaya Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Contact Center and 40,000 other technologies on the internet. You can also compare Avaya Contact Center and its feature with top competitors here : Avaya Contact Center vs Wix Avaya Contact Center vs Zendesk Avaya Contact Center vs Freshworks.
What is Avaya Contact Center customer distribution based on company size?
What is Avaya Contact Center market share in the contact-center?
What are the top countries that use Avaya Contact Center?
What are the top industries that use Avaya Contact Center?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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