Question 1

Who are the top Avaya Contact Center competitors?

Accepted Answer

Avaya Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Contact Center and 40,000 other technologies on the internet. You can also compare Avaya Contact Center and its feature with top competitors here : Avaya Contact Center vs Wix Avaya Contact Center vs Zendesk Avaya Contact Center vs Freshworks.

Question 2

What is Avaya Contact Center customer distribution based on
            company size?

Accepted Answer

The majority of Avaya Contact Center’s customers for the contact-center category fall in the company size of 10,000+ employees (678 companies). You can view a distribution chart of Avaya Contact Center customers by company size here.

Question 3

What is Avaya Contact Center market share in the
            contact-center?

Accepted Answer

Avaya Contact Center has market share of
            0.21%
            in contact-center market.
            Avaya Contact Center competes
            with 141 competitor tools in
            contact-center category. The top alternatives for
            Avaya Contact Center contact-center tool are
            Wix with
                80.08%, Zendesk with
                10.43%, Freshworks with
                2.17% market share.

Question 4

What are the top countries that use Avaya Contact Center?

Accepted Answer

Around the world in 2025, over
          3,343 companies
          have started using Avaya Contact Center as
          contact-center tool. Companies using
          Avaya Contact Center for contact-center are majorly
          from United States with
          1,818 customers.
          66.89% of Avaya Contact Center
          customers are from the United States. Other top countries
          using Avaya Contact Center are
          United Kingdom and Canada with 283(10.41%) and 146(5.37%) customers respectively.

Question 5

What are the top industries that use Avaya Contact Center?

Accepted Answer

Top industries that use Avaya Contact Center for
            contact-center are Cloud Services (132), Managed Services (114), Unified Communications (99).

Technology	Domains	Market Share (Est.)	Versus page
Wix	1264669	80.08%	Avaya Contact Center vs Wix
Zendesk	164707	10.43%	Avaya Contact Center vs Zendesk
Freshworks	34304	2.17%	Avaya Contact Center vs Freshworks
Agile CRM	27970	1.77%	Avaya Contact Center vs Agile CRM
Salesforce Service Cloud	9090	0.58%	Avaya Contact Center vs Salesforce Service Cloud
Bitrix24	8353	0.53%	Avaya Contact Center vs Bitrix24
Mitel	7371	0.47%	Avaya Contact Center vs Mitel
LiveAgent	6663	0.42%	Avaya Contact Center vs LiveAgent
Zoho Desk	5179	0.33%	Avaya Contact Center vs Zoho Desk
Genesys	4540	0.29%	Avaya Contact Center vs Genesys
Wipro	3694	0.23%	Avaya Contact Center vs Wipro
PICS	3629	0.23%	Avaya Contact Center vs PICS
NICE inContact	2926	0.19%	Avaya Contact Center vs NICE inContact
Genesys PureCloud	2842	0.18%	Avaya Contact Center vs Genesys PureCloud
Five9	2734	0.17%	Avaya Contact Center vs Five9
Aircall	2689	0.17%	Avaya Contact Center vs Aircall
LogMeIn Rescue	2469	0.16%	Avaya Contact Center vs LogMeIn Rescue
Comm100 Live Chat	2187	0.14%	Avaya Contact Center vs Comm100 Live Chat
Verint	1860	0.12%	Avaya Contact Center vs Verint
Talkdesk	1171	0.07%	Avaya Contact Center vs Talkdesk

Customers	Employee Range	City	Region	Country
Salesforce	10,000+	San Francisco	California	United States
Xcel Energy	10,000+	Minneapolis	Minnesota	United States
Truist Financial Corporation	10,000+	Charlotte	North Carolina	United States
Avaya	10,000+	Santa Clara	California	United States
Macquarie Group	10,000+	Sydney	New South Wales	Australia
Xerox	10,000+	Norwalk	Connecticut	United States
Carnival Corporation & plc	10,000+	Miami	Florida	United States
FactSet	10,000+	Norwalk	Connecticut	United States
Emaar Properties	10,000+	Dubai	Dubai	United Arab Emirates
Abu Dhabi Islamic Bank	10,000+	Abu Dhabi	Abu Dhabi	United Arab Emirates

Avaya Contact Center

Market Share of Avaya Contact Center

3343

0.21%

#13

Top Competitors and Alternatives of Avaya Contact Center

Top Competitors and Alternatives of Avaya Contact Center

Customers of Avaya Contact Center

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Avaya Contact Center Customers by Products and Services

Download the 6sense Chrome Extension to get verified contact data of Avaya Contact Center employees

Avaya Contact Center Customers by Employee Size

Avaya Contact Center Customers by Geography

Employees of Avaya Contact Center

Also see other Products/Services by Avaya Contact Center in:

FAQ

Get everything in one place

Get instant access to B2B contact data across the web

Company

Browse 6sense Data