Question 1

What are the different markets in which
        Mitel and
        Avaya Contact Center compete against each other?

Accepted Answer

Mitel and
        Avaya Contact Center compete against each other in
        the Contact Center, Business Phone Systems, Communication, Sales Enablement, Unified Communications.

Question 2

How does the market share of
        Mitel
        and Avaya Contact Center compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Mitel has a
        0.47%
        market share in comparison to
        Avaya Contact Center’s
        0.21%.
        Since it has a better market share coverage,
        Mitel holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Avaya Contact Center holds the
        13th spot.

Question 3

How many customers are acquired by
        Mitel and
        Avaya Contact Center in the
        Contact Center segment?

Accepted Answer

Mitel has
        7,371 customers and
        Avaya Contact Center has
        3,343 customers in the
        Contact Center
        segment. Mitel has
        4028 more customers than
        Avaya Contact Center in this category.

Question 4

What are the countries in which
        Mitel and
        Avaya Contact Center has more customers?

Accepted Answer

Mitel has more customers in United States, United Kingdom and Canada.
Avaya Contact Center has more customers in United States, United Kingdom and Canada.

Mitel Vs Avaya Contact Center : In-Depth Comparison

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Comparing the customer bases of Mitel and Avaya Contact Center

Comparing the market share of Mitel and Avaya Contact Center

Compare Mitel vs Avaya Contact Center customers by geography

Customer Movements for this month

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