Question 1

What are the different markets in which
        Agile CRM and
        Bitrix24 compete against each other?

Accepted Answer

Agile CRM and
        Bitrix24 compete against each other in
        the Communication, Contact Center, Project Collaboration, Analytics, Auto Dialer.

Question 2

How does the market share of
        Agile CRM
        and Bitrix24 compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Agile CRM has a
        2.03%
        market share in comparison to
        Bitrix24’s
        0.47%.
        Since it has a better market share coverage,
        Agile CRM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Bitrix24 holds the
        7th spot.

Question 3

How many customers are acquired by
        Agile CRM and
        Bitrix24 in the
        Contact Center segment?

Accepted Answer

Agile CRM has
        41,685 customers and
        Bitrix24 has
        9,709 customers in the
        Contact Center
        segment. Agile CRM has
        31976 more customers than
        Bitrix24 in this category.

Question 4

What are the countries in which
        Agile CRM and
        Bitrix24 has more customers?

Accepted Answer

Agile CRM has more customers in United States, United Kingdom and India.
Bitrix24 has more customers in Brazil, United States and Ukraine.

Agile CRM Vs Bitrix24 : In-Depth Comparison

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Comparing the customer bases of Agile CRM and Bitrix24

Comparing the market share of Agile CRM and Bitrix24

Compare Agile CRM vs Bitrix24 customers by geography

Customer Movements for this month

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