Question 1

What are the different markets in which
        Freshworks and
        Agile CRM compete against each other?

Accepted Answer

Freshworks and
        Agile CRM compete against each other in
        the Contact Center, Project Collaboration, Analytics, Auto Dialer, Call Tracking.

Question 2

How does the market share of
        Freshworks
        and Agile CRM compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.17%
        market share in comparison to
        Agile CRM’s
        1.77%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Agile CRM holds the
        4th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Agile CRM in the
        Contact Center segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Agile CRM has
        27,970 customers in the
        Contact Center
        segment. Freshworks has
        6334 more customers than
        Agile CRM in this category.

Question 4

What are the countries in which
        Freshworks and
        Agile CRM has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Agile CRM has more customers in United States, United Kingdom and India.

Freshworks Vs Agile CRM : In-Depth Comparison

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Comparing the customer bases of Freshworks and Agile CRM

Comparing the market share of Freshworks and Agile CRM

Compare Freshworks vs Agile CRM customers by geography

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