Question 1

What are the different markets in which
        Agile CRM and
        Mitel compete against each other?

Accepted Answer

Agile CRM and
        Mitel compete against each other in
        the Communication, Contact Center, Analytics, Auto Dialer, Business Phone Systems.

Question 2

How does the market share of
        Agile CRM
        and Mitel compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Agile CRM has a
        2.03%
        market share in comparison to
        Mitel’s
        0.58%.
        Since it has a better market share coverage,
        Agile CRM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Mitel holds the
        6th spot.

Question 3

How many customers are acquired by
        Agile CRM and
        Mitel in the
        Contact Center segment?

Accepted Answer

Agile CRM has
        41,670 customers and
        Mitel has
        11,852 customers in the
        Contact Center
        segment. Agile CRM has
        29818 more customers than
        Mitel in this category.

Question 4

What are the countries in which
        Agile CRM and
        Mitel has more customers?

Accepted Answer

Agile CRM has more customers in United States, United Kingdom and India.
Mitel has more customers in United States, United Kingdom and Canada.

Agile CRM Vs Mitel : In-Depth Comparison

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Comparing the customer bases of Agile CRM and Mitel

Comparing the market share of Agile CRM and Mitel

Compare Agile CRM vs Mitel customers by geography

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