Question 1

What are the different markets in which
        Wix and
        Freshworks compete against each other?

Accepted Answer

Wix and
        Freshworks compete against each other in
        the Contact Center, Knowledge Management, Collaborative Calendars, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Wix
        and Freshworks compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Wix has a
        80.08%
        market share in comparison to
        Freshworks’s
        2.17%.
        Since it has a better market share coverage,
        Wix holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Freshworks holds the
        3rd spot.

Question 3

How many customers are acquired by
        Wix and
        Freshworks in the
        Contact Center segment?

Accepted Answer

Wix has
        1,264,669 customers and
        Freshworks has
        34,304 customers in the
        Contact Center
        segment. Wix has
        1230365 more customers than
        Freshworks in this category.

Question 4

What are the countries in which
        Wix and
        Freshworks has more customers?

Accepted Answer

Wix has more customers in United States, United Kingdom and Canada.
Freshworks has more customers in United States, United Kingdom and India.

Wix Vs Freshworks : In-Depth Comparison

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Comparing the customer bases of Wix and Freshworks

Comparing the market share of Wix and Freshworks

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