Not sure if Freshworks, or Agile CRM is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Agile CRM compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Agile CRM customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Customer Experience categories. It has a 2.13% market share in the Contact Center category, and Freshworks has 33,705 customers in 10 countries.
Agile CRM competes with other products in the Project Collaboration, Contact Center, Project Collaboration, Analytics, Auto Dialer, Call Tracking, Communication, Customer Success, Email Management categories. It has a 1.77% market share in the Contact Center category, and Agile CRM has 27,958 customers in 10 countries.
Categories where Freshworks and Agile CRM compete
Freshworks
Comparing the customer bases of Freshworks and Agile CRM, we can see that Freshworks has 33,705 customer(s), while Agile CRM has 27,958 customer(s). In the Contact Center category, with 33,705 customer(s) Freshworks stands at 3rd place by ranking, while Agile CRM with 27,958 customer(s), is at the 4th place.
Freshworks
3rd
33,705 Customer
Agile CRM
4th
27,958 Customer
Freshworks has a 2.13% market share in the Contact Center category, while Agile CRM has a 1.77% market share in the same space.
Comparing Freshworks and Agile CRM customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Agile CRM has more customers in United States.
Freshworks
Agile CRM
Gain actionable insights about the buying patterns of Freshworks vs Agile CRM’s target audience.
Freshworks
New
270 Customer
Lost
211 Customer
Agile CRM
New
2,054 Customer
Lost
35 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Agile CRM compete against each other?
Freshworks and Agile CRM compete against each other in the Contact Center, Project Collaboration, Analytics, Auto Dialer, Call Tracking.
How does the market share of Freshworks and Agile CRM compare in the Contact Center market?
In the Contact Center market, Freshworks has a 2.13% market share in comparison to Agile CRM’s 1.77%. Since it has a better market share coverage, Freshworks holds the 3rd spot in 6sense's Market Share Ranking Index for the Contact Center category, while Agile CRM holds the 4th spot.
How many customers are acquired by Freshworks and Agile CRM in the Contact Center segment?
Freshworks has 33,705 customers and Agile CRM has 27,958 customers in the Contact Center segment. Freshworks has 5747 more customers than Agile CRM in this category.
What are the countries in which Freshworks and Agile CRM has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
Agile CRM
has more customers in United States, United Kingdom and India.
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Freshworks vs Agile CRM: Contact Center Comparison
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