Categories where Freshworks and Salesforce Service Cloud compete
Freshworks
Comparing the customer bases of Freshworks and Salesforce Service Cloud, we can see that Freshworks has 33897 customer(s), while Salesforce Service Cloud has 14037 customer(s). In the Contact Center category, with 33897 customer(s) Freshworks stands at 3rd place by ranking, while Salesforce Service Cloud with 14037 customer(s), is at the 5th place.
Freshworks
3rd
33897 Customer
Salesforce Service Cloud
5th
14037 Customer
Freshworks has a 2.68% market share in the Contact Center category, while Salesforce Service Cloud has a 1.11% market share in the same space.
Comparing Freshworks and Salesforce Service Cloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Salesforce Service Cloud has more customers in United States.
Freshworks
Salesforce Service Cloud
Gain actionable insights about the buying patterns of Freshworks vs Salesforce Service Cloud’s target audience.
Freshworks
New
169 Customer
Lost
216 Customer
Salesforce Service Cloud
New
272 Customer
Lost
284 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Salesforce Service Cloud compete against each other?
Freshworks and Salesforce Service Cloud compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Customer Engagement.
How does the market share of Freshworks and Salesforce Service Cloud compare in the Contact Center market?
How many customers are acquired by Freshworks and Salesforce Service Cloud in the Contact Center segment?
What are the countries in which Freshworks and Salesforce Service Cloud has more customers?
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