Not sure if Wix, or Zendesk is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Wix and Zendesk compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Wix vs Zendesk customers by industry, by geography and by buying patterns.
Wix competes with other products in the Contact Center, Knowledge Management, Collaborative Calendars, Landing Pages, Search Marketing categories. It has a 80.32% market share in the Contact Center category, and Wix has 1,269,089 customers in 10 countries.
Zendesk competes with other products in the Project Collaboration, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR) categories. It has a 10.23% market share in the Contact Center category, and Zendesk has 161,575 customers in 10 countries.
Categories where Wix and Zendesk compete
Wix
Comparing the customer bases of Wix and Zendesk, we can see that Wix has 1,269,089 customer(s), while Zendesk has 161,575 customer(s). In the Contact Center category, with 1,269,089 customer(s) Wix stands at 1st place by ranking, while Zendesk with 161,575 customer(s), is at the 2nd place.
Wix
1st
1,269,089 Customer
Zendesk
2nd
161,575 Customer
Wix has a 80.32% market share in the Contact Center category, while Zendesk has a 10.23% market share in the same space.
Comparing Wix and Zendesk customers based on their geographic location, we can see that Wix has more customers in United States, United Kingdom and Canada, while Zendesk has more customers in United States.
Wix
Zendesk
Gain actionable insights about the buying patterns of Wix vs Zendesk’s target audience.
Wix
New
3,481 Customer
Lost
2,368 Customer
Zendesk
New
1,525 Customer
Lost
1,700 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Wix and Zendesk compete against each other?
Wix and Zendesk compete against each other in the Contact Center, Knowledge Management, Collaborative Calendars, Customer Experience, Instant Messaging And Chat.
How does the market share of Wix and Zendesk compare in the Contact Center market?
In the Contact Center market, Wix has a 80.32% market share in comparison to Zendesk’s 10.23%. Since it has a better market share coverage, Wix holds the 1st spot in 6sense's Market Share Ranking Index for the Contact Center category, while Zendesk holds the 2nd spot.
How many customers are acquired by Wix and Zendesk in the Contact Center segment?
Wix has 1,269,089 customers and Zendesk has 161,575 customers in the Contact Center segment. Wix has 1107514 more customers than Zendesk in this category.
What are the countries in which Wix and Zendesk has more customers?
Wix has more customers in
United States, United Kingdom and Canada.
Zendesk
has more customers in United States, United Kingdom and Australia.
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Wix vs Zendesk: Contact Center Comparison
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