Categories where Zendesk and Freshworks compete
Zendesk
Comparing the customer bases of Zendesk and Freshworks, we can see that Zendesk has 169150 customer(s), while Freshworks has 34777 customer(s). In the Contact Center category, with 169150 customer(s) Zendesk stands at 2nd place by ranking, while Freshworks with 34777 customer(s), is at the 3rd place.
Zendesk
2nd
169150 Customer
Freshworks
3rd
34777 Customer
Zendesk has a 13.00% market share in the Contact Center category, while Freshworks has a 2.67% market share in the same space.
Comparing Zendesk and Freshworks customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Freshworks has more customers in United States.
Zendesk
Freshworks
Gain actionable insights about the buying patterns of Zendesk vs Freshworks’s target audience.
Zendesk
New
679 Customer
Lost
847 Customer
Freshworks
New
132 Customer
Lost
198 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Freshworks compete against each other?
Zendesk and Freshworks compete against each other in the Contact Center, Customer Experience, Knowledge Management, Customer Support Services, Instant Messaging And Chat.
How does the market share of Zendesk and Freshworks compare in the Contact Center market?
How many customers are acquired by Zendesk and Freshworks in the Contact Center segment?
What are the countries in which Zendesk and Freshworks has more customers?
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