Not sure if Wix, or Freshworks is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Wix and Freshworks compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Wix vs Freshworks customers by industry, by geography and by buying patterns.
Wix competes with other products in the Collaborative Calendars, Landing Pages, Search Marketing categories. It has a 80.32% market share in the Contact Center category, and Wix has 1,269,089 customers in 10 countries.
Freshworks competes with other products in the Project Collaboration, Contact Center, Knowledge Management, Customer Experience, Project Collaboration categories. It has a 2.13% market share in the Contact Center category, and Freshworks has 33,705 customers in 10 countries.
Categories where Wix and Freshworks compete
Wix
Comparing the customer bases of Wix and Freshworks, we can see that Wix has 1,269,089 customer(s), while Freshworks has 33,705 customer(s). In the Contact Center category, with 1,269,089 customer(s) Wix stands at 1st place by ranking, while Freshworks with 33,705 customer(s), is at the 3rd place.
Wix
1st
1,269,089 Customer
Freshworks
3rd
33,705 Customer
Wix has a 80.32% market share in the Contact Center category, while Freshworks has a 2.13% market share in the same space.
Comparing Wix and Freshworks customers based on their geographic location, we can see that Wix has more customers in United States, United Kingdom and Canada, while Freshworks has more customers in United States.
Wix
Freshworks
Gain actionable insights about the buying patterns of Wix vs Freshworks’s target audience.
Wix
New
3,481 Customer
Lost
2,368 Customer
Freshworks
New
270 Customer
Lost
211 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Wix and Freshworks compete against each other?
Wix and Freshworks compete against each other in the Contact Center, Knowledge Management, Collaborative Calendars, Customer Experience, Customer Support Services.
How does the market share of Wix and Freshworks compare in the Contact Center market?
In the Contact Center market, Wix has a 80.32% market share in comparison to Freshworks’s 2.13%. Since it has a better market share coverage, Wix holds the 1st spot in 6sense's Market Share Ranking Index for the Contact Center category, while Freshworks holds the 3rd spot.
How many customers are acquired by Wix and Freshworks in the Contact Center segment?
Wix has 1,269,089 customers and Freshworks has 33,705 customers in the Contact Center segment. Wix has 1235384 more customers than Freshworks in this category.
What are the countries in which Wix and Freshworks has more customers?
Wix has more customers in
United States, United Kingdom and Canada.
Freshworks
has more customers in United States, United Kingdom and India.
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Wix vs Freshworks: Contact Center Comparison
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