Question 1

What are the different markets in which
        Wix and
        Salesforce Service Cloud compete against each other?

Accepted Answer

Wix and
        Salesforce Service Cloud compete against each other in
        the Contact Center, Knowledge Management, Collaborative Calendars, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Wix
        and Salesforce Service Cloud compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Wix has a
        80.08%
        market share in comparison to
        Salesforce Service Cloud’s
        0.58%.
        Since it has a better market share coverage,
        Wix holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Salesforce Service Cloud holds the
        5th spot.

Question 3

How many customers are acquired by
        Wix and
        Salesforce Service Cloud in the
        Contact Center segment?

Accepted Answer

Wix has
        1,264,669 customers and
        Salesforce Service Cloud has
        9,090 customers in the
        Contact Center
        segment. Wix has
        1255579 more customers than
        Salesforce Service Cloud in this category.

Question 4

What are the countries in which
        Wix and
        Salesforce Service Cloud has more customers?

Accepted Answer

Wix has more customers in United States, United Kingdom and Canada.
Salesforce Service Cloud has more customers in United States, United Kingdom and Canada.

Wix Vs Salesforce Service Cloud : In-Depth Comparison

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Comparing the customer bases of Wix and Salesforce Service Cloud

Comparing the market share of Wix and Salesforce Service Cloud

Compare Wix vs Salesforce Service Cloud customers by geography

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