Question 1

What are the different markets in which
        Bitrix24 and
        Aircall compete against each other?

Accepted Answer

Bitrix24 and
        Aircall compete against each other in
        the Contact Center, Business Phone Systems, Communication, Document Management, Employee Scheduling.

Question 2

How does the market share of
        Bitrix24
        and Aircall compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Bitrix24 has a
        1.61%
        market share in comparison to
        Aircall’s
        0.20%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Aircall holds the
        19th spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Aircall in the
        Contact Center segment?

Accepted Answer

Bitrix24 has
        20,995 customers and
        Aircall has
        2,550 customers in the
        Contact Center
        segment. Bitrix24 has
        18445 more customers than
        Aircall in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Aircall has more customers?

Accepted Answer

Bitrix24 has more customers in United States, Brazil and Ukraine.
Aircall has more customers in United States, France and Germany.

Bitrix24 Vs Aircall : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Aircall

Comparing the market share of Bitrix24 and Aircall

Compare Bitrix24 vs Aircall customers by geography

Customer Movements for this month

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