Categories where Bitrix24 and Genesys compete
Bitrix24
Comparing the customer bases of Bitrix24 and Genesys, we can see that Bitrix24 has 7021 customer(s), while Genesys has 5563 customer(s). In the Contact Center category, with 7021 customer(s) Bitrix24 stands at 8th place by ranking, while Genesys with 5563 customer(s), is at the 9th place.
Bitrix24
8th
7021 Customer
Genesys
9th
5563 Customer
Bitrix24 has a 0.55% market share in the Contact Center category, while Genesys has a 0.44% market share in the same space.
Comparing Bitrix24 and Genesys customers based on their geographic location, we can see that Bitrix24 has more customers in United States, Brazil and Ukraine, while Genesys has more customers in United States.
Bitrix24
Genesys
Gain actionable insights about the buying patterns of Bitrix24 vs Genesys’s target audience.
Bitrix24
New
72 Customer
Lost
96 Customer
Genesys
New
24 Customer
Lost
32 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Bitrix24 and Genesys compete against each other?
Bitrix24 and Genesys compete against each other in the Communication, Contact Center, Business Phone Systems, Customer Experience, Document Management.
How does the market share of Bitrix24 and Genesys compare in the Contact Center market?
How many customers are acquired by Bitrix24 and Genesys in the Contact Center segment?
What are the countries in which Bitrix24 and Genesys has more customers?
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