LiveAgent Vs Genesys : In-Depth Comparison
Categories where LiveAgent and Genesys compete
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LiveAgent
Comparing the customer bases of LiveAgent and Genesys
Comparing the customer bases of LiveAgent and Genesys, we can see that LiveAgent has 6663 customer(s), while Genesys has 4540 customer(s). In the Contact Center category, with 6663 customer(s) LiveAgent stands at 8th place by ranking, while Genesys with 4540 customer(s), is at the 10th place.
LiveAgent
8th
6663 Customer
Genesys
10th
4540 Customer
Comparing the market share of LiveAgent and Genesys
LiveAgent has a 0.42% market share in the Contact Center category, while Genesys has a 0.29% market share in the same space.
Compare LiveAgent vs Genesys customers by geography
Comparing LiveAgent and Genesys customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.
LiveAgent
Genesys
Customer Movements for this month
Gain actionable insights about the buying patterns of LiveAgent vs Genesys’s target audience.
LiveAgent
New
100 Customer
Lost
106 Customer
Genesys
New
20 Customer
Lost
23 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which LiveAgent and Genesys compete against each other?
LiveAgent and Genesys compete against each other in the Contact Center, Customer Experience, Communication, Helpdesk Tools, Instant Messaging And Chat.
How does the market share of LiveAgent and Genesys compare in the Contact Center market?
How many customers are acquired by LiveAgent and Genesys in the Contact Center segment?
What are the countries in which LiveAgent and Genesys has more customers?
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