Question 1

What are the different markets in which
        Agile CRM and
        LiveAgent compete against each other?

Accepted Answer

Agile CRM and
        LiveAgent compete against each other in
        the Contact Center, Analytics, Auto Dialer, Call Tracking, Communication.

Question 2

How does the market share of
        Agile CRM
        and LiveAgent compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Agile CRM has a
        1.89%
        market share in comparison to
        LiveAgent’s
        0.28%.
        Since it has a better market share coverage,
        Agile CRM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        LiveAgent holds the
        13th spot.

Question 3

How many customers are acquired by
        Agile CRM and
        LiveAgent in the
        Contact Center segment?

Accepted Answer

Agile CRM has
        40,229 customers and
        LiveAgent has
        6,018 customers in the
        Contact Center
        segment. Agile CRM has
        34211 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Agile CRM and
        LiveAgent has more customers?

Accepted Answer

Agile CRM has more customers in United States, United Kingdom and India.
LiveAgent has more customers in United States, United Kingdom and Canada.

Agile CRM Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Agile CRM and LiveAgent

Comparing the market share of Agile CRM and LiveAgent

Compare Agile CRM vs LiveAgent customers by geography

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