Categories where LiveAgent and Genesys PureCloud compete
LiveAgent
Comparing the customer bases of LiveAgent and Genesys PureCloud, we can see that LiveAgent has 7609 customer(s), while Genesys PureCloud has 3021 customer(s). In the Contact Center category, with 7609 customer(s) LiveAgent stands at 7th place by ranking, while Genesys PureCloud with 3021 customer(s), is at the 16th place.
LiveAgent
7th
7609 Customer
Genesys PureCloud
16th
3021 Customer
LiveAgent has a 0.60% market share in the Contact Center category, while Genesys PureCloud has a 0.24% market share in the same space.
Comparing LiveAgent and Genesys PureCloud customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Australia, while Genesys PureCloud has more customers in United States.
LiveAgent
Genesys PureCloud
Gain actionable insights about the buying patterns of LiveAgent vs Genesys PureCloud’s target audience.
LiveAgent
New
69 Customer
Lost
80 Customer
Genesys PureCloud
New
50 Customer
Lost
56 Customer
Find answers to the most often asked questions by users.
What are the different markets in which LiveAgent and Genesys PureCloud compete against each other?
LiveAgent and Genesys PureCloud compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Auto Dialer, Communication.
How does the market share of LiveAgent and Genesys PureCloud compare in the Contact Center market?
How many customers are acquired by LiveAgent and Genesys PureCloud in the Contact Center segment?
What are the countries in which LiveAgent and Genesys PureCloud has more customers?
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