Salesforce Service Cloud Vs Genesys PureCloud : In-Depth Comparison
Categories where Salesforce Service Cloud and Genesys PureCloud compete
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Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys PureCloud
Comparing the customer bases of Salesforce Service Cloud and Genesys PureCloud, we can see that Salesforce Service Cloud has 9090 customer(s), while Genesys PureCloud has 2842 customer(s). In the Contact Center category, with 9090 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Genesys PureCloud with 2842 customer(s), is at the 15th place.
Salesforce Service Cloud
5th
9090 Customer
Genesys PureCloud
15th
2842 Customer
Comparing the market share of Salesforce Service Cloud and Genesys PureCloud
Salesforce Service Cloud has a 0.58% market share in the Contact Center category, while Genesys PureCloud has a 0.18% market share in the same space.
Compare Salesforce Service Cloud vs Genesys PureCloud customers by geography
Comparing Salesforce Service Cloud and Genesys PureCloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while Genesys PureCloud has more customers in United States.
Salesforce Service Cloud
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys PureCloud’s target audience.
Salesforce Service Cloud
New
345 Customer
Lost
331 Customer
Genesys PureCloud
New
235 Customer
Lost
97 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys PureCloud compete against each other?
Salesforce Service Cloud and Genesys PureCloud compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.
How does the market share of Salesforce Service Cloud and Genesys PureCloud compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and Genesys PureCloud in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and Genesys PureCloud has more customers?
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