Question 1

What are the different markets in which
        Agile CRM and
        Verint compete against each other?

Accepted Answer

Agile CRM and
        Verint compete against each other in
        the Contact Center, Analytics, Auto Dialer, Call Tracking, Communication.

Question 2

How does the market share of
        Agile CRM
        and Verint compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Agile CRM has a
        1.77%
        market share in comparison to
        Verint’s
        0.16%.
        Since it has a better market share coverage,
        Agile CRM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Verint holds the
        18th spot.

Question 3

How many customers are acquired by
        Agile CRM and
        Verint in the
        Contact Center segment?

Accepted Answer

Agile CRM has
        27,965 customers and
        Verint has
        2,549 customers in the
        Contact Center
        segment. Agile CRM has
        25416 more customers than
        Verint in this category.

Question 4

What are the countries in which
        Agile CRM and
        Verint has more customers?

Accepted Answer

Agile CRM has more customers in United States, United Kingdom and India.
Verint has more customers in United States, United Kingdom and Canada.

Agile CRM Vs Verint : In-Depth Comparison

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Comparing the customer bases of Agile CRM and Verint

Comparing the market share of Agile CRM and Verint

Compare Agile CRM vs Verint customers by geography

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