Categories where Genesys and Gladly compete
Genesys
Comparing the customer bases of Genesys and Gladly, we can see that Genesys has 4540 customer(s), while Gladly has 433 customer(s). In the Contact Center category, with 4540 customer(s) Genesys stands at 10th place by ranking, while Gladly with 433 customer(s), is at the 35th place.
Genesys
10th
4540 Customer
Gladly
35th
433 Customer
Genesys has a 0.29% market share in the Contact Center category, while Gladly has a 0.03% market share in the same space.
Comparing Genesys and Gladly customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while Gladly has more customers in United States.
Genesys
Gladly
Gain actionable insights about the buying patterns of Genesys vs Gladly’s target audience.
Genesys
New
20 Customer
Lost
23 Customer
Gladly
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Gladly compete against each other?
Genesys and Gladly compete against each other in the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Genesys and Gladly compare in the Contact Center market?
How many customers are acquired by Genesys and Gladly in the Contact Center segment?
What are the countries in which Genesys and Gladly has more customers?
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