Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channe...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Oracle Service Cloud’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.
Popular Comparisons
The top three of Oracle Service Cloud’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.
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Around the world in 2025, over 678 companies have started using Oracle Service Cloud as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Cognizant | 10,000+ | Teaneck | New Jersey | United States | |
Persistent | 10,000+ | Pune | Maharashtra | India | |
Bed Bath & Beyond | 10,000+ | Union | New Jersey | United States | |
Trimble | 10,000+ | Sunnyvale | California | United States | |
Nabors Industries | 10,000+ | Houston | Texas | United States | |
Poly | 10,000+ | Palo Alto | California | United States | |
Ventia | 10,000+ | North Sydney | New South Wales | Australia | |
Deloitte | 10,000+ | London | England | United Kingdom | |
Alorica | 10,000+ | Irvine | California | United States | |
Citigroup Inc | 10,000+ | New York City | New York | United States |
The top three products and services offering customers that use Oracle Service Cloud for Contact Center are Cloud Services (38), Digital Transformation (34), Cybersecurity (23).
Customers
The majority of Oracle Service Cloud's customers for the contact-center category fall in the company size of 10,000+ employees (208 companies), 1,000 - 4,999 employees (150 companies), 5,000 - 9,999 employees (110 companies).
Employee Size
The top three geographies of Oracle Service Cloud for contact-center are the United States with 372(65.03%), United Kingdom with 61(10.66%), Australia with 36(6.29%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Oracle Service Cloud competitors?
Oracle Service Cloud’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Wix Oracle Service Cloud vs Zendesk Oracle Service Cloud vs Freshworks.
What is Oracle Service Cloud customer distribution based on company size?
What is Oracle Service Cloud market share in the contact-center?
What are the top countries that use Oracle Service Cloud?
What are the top industries that use Oracle Service Cloud?
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