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Helpshift

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Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive high...Read more

Contact Center
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Market Share of Helpshift

Current Customer(s)

960

Market Share (Est.)

0.05%

Ranking

#33

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix172731782.49%Helpshift vs Wix
Zendesk1715048.19%Helpshift vs Zendesk
Agile CRM410931.96%Helpshift vs Agile CRM
Freshworks357011.70%Helpshift vs Freshworks
Salesforce Service Cloud106130.51%Helpshift vs Salesforce Service Cloud
Mitel93980.45%Helpshift vs Mitel
Bitrix2493590.45%Helpshift vs Bitrix24
Genesys PureCloud92670.44%Helpshift vs Genesys PureCloud
Genesys73440.35%Helpshift vs Genesys
Zoho Desk60160.29%Helpshift vs Zoho Desk
LiveAgent59670.28%Helpshift vs LiveAgent
Wipro50280.24%Helpshift vs Wipro
Avaya Contact Center48040.23%Helpshift vs Avaya Contact Center
PICS47790.23%Helpshift vs PICS
Aircall34360.16%Helpshift vs Aircall
Five934100.16%Helpshift vs Five9
Verint32630.16%Helpshift vs Verint
NICE inContact30330.14%Helpshift vs NICE inContact
LogMeIn Rescue23310.11%Helpshift vs LogMeIn Rescue
Talkdesk22770.11%Helpshift vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.

Helpshift vs Wix

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Helpshift vs Zendesk

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Helpshift vs Agile CRM

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Helpshift vs Freshworks

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Helpshift vs Salesforce Service Cloud

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Helpshift vs Mitel

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Helpshift vs Bitrix24

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Helpshift vs Genesys PureCloud

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Customers of Helpshift

Around the world in 2026, over 938 companies have started using Helpshift as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Marco's Pizza10,000+ToledoOhioUnited States
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Block10,000+OaklandCaliforniaUnited States
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Ubisoft10,000+Saint-MandeIle-de-FranceFrance
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TP-Link Systems Inc.10,000+IrvineCaliforniaUnited States
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Kamran Mamamdov10,000+BakuBakiAzerbaijan
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PhonePe10,000+BengaluruKarnatakaIndia
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Xerox10,000+NorwalkConnecticutUnited States
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EPAM Systems10,000+NewtownPennsylvaniaUnited States
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Microsoft10,000+RedmondWashingtonUnited States
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VH110,000+New York CityNew YorkUnited States
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Helpshift Customers by Products and Services

The top three products and services offering customers that use Helpshift for Contact Center are Mobile Games (59), Game Development (40), Mobile (20).

Customers

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Helpshift Customers by Employee Size

The majority of Helpshift's customers for the contact-center category fall in the company size of 20 - 49 employees (214 companies), 100 - 249 employees (189 companies), 0 - 9 employees (183 companies).

Employee Size

Helpshift Customers by Geography

The top three geographies of Helpshift for contact-center are the United States with 411(57.89%), United Kingdom with 65(9.15%), Canada with 39(5.49%) customers respectively.

Customers

Employees of Helpshift

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Also see other Products/Services by Helpshift in:

Contact Center
Instant Messaging And Chat
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Helpshift competitors?

Helpshift’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs Wix Helpshift vs Zendesk Helpshift vs Agile CRM.

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What is Helpshift customer distribution based on company size?

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What is Helpshift market share in the contact-center?

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What are the top countries that use Helpshift?

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What are the top industries that use Helpshift?

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