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Helpshift

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Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive high...Read more

Contact Center
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Market Share of Helpshift

Current Customer(s)

1104

Market Share (Est.)

0.09%

Ranking

#23

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464072.12%Helpshift vs Wix
Zendesk16976213.10%Helpshift vs Zendesk
Freshworks345082.66%Helpshift vs Freshworks
Agile CRM319102.46%Helpshift vs Agile CRM
Bitrix24220001.70%Helpshift vs Bitrix24
Salesforce Service Cloud149711.16%Helpshift vs Salesforce Service Cloud
Mitel116300.90%Helpshift vs Mitel
LiveAgent76210.59%Helpshift vs LiveAgent
Genesys66910.52%Helpshift vs Genesys
Wipro58940.45%Helpshift vs Wipro
Zoho Desk53310.41%Helpshift vs Zoho Desk
Avaya Contact Center52820.41%Helpshift vs Avaya Contact Center
Five934010.26%Helpshift vs Five9
NICE inContact33910.26%Helpshift vs NICE inContact
PICS32030.25%Helpshift vs PICS
Genesys PureCloud30500.24%Helpshift vs Genesys PureCloud
LogMeIn Rescue27560.21%Helpshift vs LogMeIn Rescue
Verint26870.21%Helpshift vs Verint
Aircall25100.19%Helpshift vs Aircall
Comm100 Live Chat22520.17%Helpshift vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

Helpshift vs Wix

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Helpshift vs Zendesk

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Helpshift vs Freshworks

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Helpshift vs Agile CRM

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Helpshift vs Bitrix24

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Helpshift vs Salesforce Service Cloud

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Helpshift vs Mitel

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Helpshift vs LiveAgent

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Customers of Helpshift

Around the world in 2024, over 1104 companies have started using Helpshift as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Gap, Inc.10,000+San FranciscoCaliforniaUnited States
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Electronic Arts, Inc.10,000+Redwood CityCaliforniaUnited States
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Apple, Inc.10,000+CupertinoCaliforniaUnited States
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Banfield Pet Hospital10,000+VancouverWashingtonUnited States
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EPAM Systems, Inc.10,000+NewtownPennsylvaniaUnited States
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Telecom Argentina SA10,000+Buenos AiresBuenos Aires F.D.Argentina
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City Of San Antonio10,000+San AntonioTexasUnited States
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Gameloft5,000 - 9,999ParisIle-de-FranceFrance
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Activision Blizzard, Inc.5,000 - 9,999Santa MonicaCaliforniaUnited States
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Helpshift Customers by Products and Services

The top three products and services offering customers that use Helpshift for Contact Center are Mobile Games (66), Game Development (36), Games (22).

Customers

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Helpshift Customers by Employee Size

The majority of Helpshift's customers for the contact-center category fall in the company size of 0 - 9 employees (301 companies), 20 - 49 employees (242 companies), 100 - 249 employees (126 companies).

Employee Size

Helpshift Customers by Geography

The top three geographies of Helpshift for contact-center are the United States with 395(51.03%), India with 70(9.04%), United Kingdom with 55(7.11%) customers respectively.

Customers

Employees of Helpshift

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Also see other Products/Services by Helpshift in:

Helpdesk Tools
Instant Messaging And Chat
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Helpshift competitors?

Helpshift’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs Wix Helpshift vs Zendesk Helpshift vs Freshworks.

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What is Helpshift customer distribution based on company size?

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What is Helpshift market share in the contact-center?

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What are the top countries that use Helpshift?

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What are the top industries that use Helpshift?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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