Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

257

Technologies Tracked

654380

Companies Tracked

Categories related to Live Chat

Live Chat
Customer Experience
Forms And Surveys
Membership Management
Contact Center

Top 5 Live Chat technologies in 2024

Over 654380 companies are using Live Chat tools. tawk.to with 18.57% market share (121523 customers), Zendesk Chat (Formerly Zopim) with 14.53% market share (95096 customers), Intercom with 10.11% market share (66161 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    18.57%

    121523

  • Zendesk Chat (Formerly Zopim)

    14.53%

    95096

  • Intercom

    10.11%

    66161

  • PHP Live Chat

    7.35%

    48105

  • LiveChat

    5.08%

    33268

  • Others

    44.35%

    290227

  • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (272316 companies), 20 - 49 employees (137509 companies), 10 - 19 employees (95945 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 257028 (52.62%), United Kingdom with 57750 (11.82%), India with 40872 (8.37%) customers respectively.

    Customers

    Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

    Sign Up
    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (6463), Digital Marketing (5730), Seo (4917).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to12152318.57
    2Zendesk Chat (Formerly Zopim)9509614.53
    3Intercom6616110.11
    4PHP Live Chat481057.35
    5LiveChat332685.08
    6Zoho SalesIQ300624.59
    7Crisp205903.15
    8Drift151452.31
    9Smartsupp149432.28
    10Smartsupp Live Chat148842.27
    11Olark125581.92
    12Tidio Chat120701.84
    13Pure Chat118871.82
    14Freshchat110251.68
    15Salesforce Live Agent104671.60
    16GetSiteControl103251.58
    17WhatsHelp98751.51
    18Chatra64780.99
    19Muut62670.96
    20LivePerson62100.95
    21Visitor Chat60580.93
    22GoToMeeting58410.89
    23My LiveChat55100.84
    24Formilla44950.69
    25SnapEngage39000.60
    26Provide Support33730.52
    27LiveZilla28950.44
    28Car Now23610.36
    29Cliengo22980.35
    30Comm100 Live Chat22520.34
    31Oracle Service Cloud (formerly RightNow)21210.32
    32BoldChat20280.31
    33ReachLocal TotalLiveChat20150.31
    34MobileMonkey18890.29
    35GoSquared18480.28
    36LiveEngage17510.27
    37LiveHelpNow Live Chat System17480.27
    38ActivEngage17470.27
    39HelpCrunch16300.25
    40Chaport Live Chat15620.24
    41Chaport15610.24
    42ClickDesk13810.21
    43Gist13670.21
    44Channel.io13590.21
    45Engage13020.20
    46LiveHelpNow12510.19
    47Giosg12060.18
    48SpeakPipe11930.18
    49Moxie10700.16
    50Chatlio10690.16
    51LibraryH3lp10410.16
    52Contact At Once!10080.15
    53Bowtie9850.15
    54Client Chat Live8980.14
    55ManageEngine ServiceDesk Plus7990.12
    56HappyFox Chat7550.12
    57CoMagic7320.11
    58oct8ne6890.11
    59Engage to Sell Live Chat6110.09
    608x8 Virtual Contact Center5440.08
    61Nextcloud5340.08
    62Velaro5310.08
    63Livebeep5290.08
    64iAdvize5080.08
    65LiveSupporti5050.08
    66Instabot5030.08
    67RumbleTalk4930.08
    68VirtualSpirits4810.07
    69LeadChat4700.07
    70VICIdial4680.07
    71Live2Support4640.07
    72Rhino Support Live Chat4520.07
    73Katana4330.07
    74WebsiteAlive4310.07
    75ChatStack4200.06
    76WhosOn4070.06
    77Klets4060.06
    78NGChat4040.06
    79Carchat244000.06
    80Livechatoo3760.06
    81Live8003700.06
    82SiteHeart3600.06
    83Agent.ai3250.05
    84Cbox3110.05
    85Click4Assistance3050.05
    86Slaask3050.05
    87Engati2980.05
    88Chatroll2740.04
    89PeopleStrong Alt2440.04
    90REVE Chat2400.04
    91Upscope2340.04
    92LiveTex2330.04
    93Altocloud2220.03
    94Venyoo2200.03
    95Leadback2200.03
    96Crowdio2160.03
    97ProProfs Chat2010.03
    98Pubble2000.03
    99ChatID2000.03
    100Subiz1880.03
    101Gaglers1830.03
    102Do You Dream Up1770.03
    103Avaya Interaction Center Agent1760.03
    104Mibew1680.03
    105Chatango1660.03
    106CometChat1650.03
    107Bold360 agent1510.02
    108Do You Dream Up Live Chat1460.02
    109Ngage Live Chat1450.02
    110Pypestream1340.02
    111Click and Chat1100.02
    112Vergic1080.02
    113uhChat920.01
    114ChatBeacon Live Chat890.01
    115Vivocha880.01
    116Rocketbots.io830.01
    117HelloBox790.01
    118Visitlead760.01
    119LiveHelp750.01
    120STAY740.01
    121NTR Chat730.01
    122Chat Comercial720.01
    123HubTalk700.01
    124TocToc690.01
    125InteliWise680.01
    126Flyzoo620.01
    127WebsiteChat.net610.01
    128Skysa600.01
    129Sonar570.01
    130ZaZaChat530.01
    131unblu510.01
    132LiveChat 24/7500.01
    133Livecom490.01
    134CYWYC470.01
    135Qualva460.01
    136TokyWoky430.01
    1371Click430.01
    138[24]7 Live Chat420.01
    139Tagove420.01
    140Unbeatable410.01
    141KeyReply390.01
    142Brand Embassy Live Chat380.01
    143WP Live Chat Support380.01
    144Apizee340.01
    145Talkus340.01
    146InTheChat320.00
    147DeskMoz310.00
    148Mioot280.00
    149CloudIM270.00
    150ChatNox250.00
    151Gamooga240.00
    152Puzzel Web Chat230.00
    153Gubagoo220.00
    154Chatwee220.00
    155JivoChat210.00
    156Nudgespot210.00
    157Omnize210.00
    158Output Desk210.00
    159Livesupport200.00
    160Onicon200.00
    161Speaklyn200.00
    162Needle Advocate190.00
    163Help.com180.00
    164CustomerICare180.00
    165Transera180.00
    166ICE Chat180.00
    167P3chat170.00
    168Oracle Live Help170.00
    169ArrowChat170.00
    170360Video170.00
    171Krible160.00
    172TouchCommerce160.00
    173Live Chat 3160.00
    174eStreamDesk160.00
    175Kommunicate160.00
    176ZupportDesk150.00
    177LiveNinja150.00
    178Proonto140.00
    179Vee24140.00
    180CoBrowser.net140.00
    181Userpulse140.00
    182ChatKwik140.00
    183LiveChat.me140.00
    184Hublocal140.00
    185SightMax Chat130.00
    186Vocoll130.00
    187Sitehelp120.00
    188HelpOnClick120.00
    189HowTank110.00
    190AliveChat110.00
    191Smack API110.00
    192SecondEgo110.00
    193ChatPirate100.00
    194Bontact100.00
    195OggChat100.00
    196Hipmob100.00
    197ApexChat90.00
    198NABD System90.00
    199SiteHood90.00
    200iService90.00
    201Nice.Chat90.00
    202Online Chat Centers80.00
    203Client ConneXion80.00
    204Netop Live Guide80.00
    205phpFreeChat80.00
    206GoTalk70.00
    207Eptica70.00
    208BigRadar70.00
    209ResponseQue70.00
    210VideoEngager70.00
    211jiLiveChat60.00
    212ProvideChat60.00
    213cSupport60.00
    214Robin50.00
    215Zestim50.00
    216PHPOpenChat50.00
    217Yappy50.00
    218TiviClick40.00
    219Netrox SC40.00
    220Live Helper Chat40.00
    221Hyphenate40.00
    222Sugester40.00
    223GetInChat40.00
    224Carrrot40.00
    225Powerfront Inside40.00
    226ArcChat.com40.00
    227Lasso Live Chat40.00
    228Ninchat40.00
    229iClew40.00
    230Qualified40.00
    231PurpleView30.00
    232Stryng30.00
    233ActiveHelper30.00
    234Watcheezy30.00
    235Lime Talk30.00
    236Acquire30.00
    237Bornevia30.00
    238Zipp Chat30.00
    239MongooseIM30.00
    240eAssistance Pro30.00
    241ValueChat30.00
    242Chataroo30.00
    243WG Live Chat Software30.00
    244ContactGate30.00
    245Team Sales Agent30.00
    246ShowTalk20.00
    247ReadyChat20.00
    248RedHelper20.00
    249eGain Chat20.00
    250Hybrid.Chat20.00
    251Cackle20.00
    252Smallchat20.00
    253Cute Live Support20.00
    254SageTalk20.00
    255EngageMaster20.00
    256Social Intents20.00
    257123 Live Help20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

    image
    vs-image
    vs-image
    image

    Popular Comparisons

    tawk.to vs Zendesk Chat (Formerly Zopim)

    6Sense Chrome Extension

    Save time researching your prospects

    Get FREE, verified contact data, including emails from any website or right from Linkedin. Find decision-makers faster and customize your outreach.

    Install Now
    Company Logo

    Get instant access to B2B contact data across the web

    Sign Up Today
    6sense Logo
    social iconssocial iconssocial iconssocial icons
    MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
    SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

    Company

    AboutLeadership TeamCareersNewsroomCommunity

    Browse 6sense Data

    TechnographicsComparing TechnologiesCompany SearchPeople Search
    TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

    © 2024 6sense