Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

242

Technologies Tracked

819831

Companies Tracked

Categories related to Live Chat

CRM Platforms
Sales Enablement
Sales Management
Lead Capture
Live Chat

Top 5 Live Chat technologies in 2025

Over 819831 companies are using Live Chat tools. tawk.to with 20.06% market share (164494 customers), Intercom with 18.90% market share (154909 customers), Zendesk Chat (Formerly Zopim) with 12.60% market share (103335 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    20.06%

    164494

  • Intercom

    18.90%

    154909

  • Zendesk Chat (Formerly Zopim)

    12.60%

    103335

  • PHP Live Chat

    6.12%

    50179

  • Crisp

    4.63%

    37941

  • Others

    37.69%

    308973

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (395533 companies), 20 - 49 employees (199844 companies), 100 - 249 employees (83703 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 301882 (50.17%), United Kingdom with 70582 (11.73%), India with 49183 (8.17%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5563), Digital Marketing (4581), Seo (3877).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to16449420.06
    2Intercom15490918.90
    3Zendesk Chat (Formerly Zopim)10333512.60
    4PHP Live Chat501796.12
    5Crisp379414.63
    6Zoho SalesIQ340424.15
    7LiveChat329934.02
    8Smartsupp198082.42
    9Smartsupp Live Chat195302.38
    10GetSiteControl152611.86
    11Tidio Chat148441.81
    12WhatsHelp123751.51
    13Olark116361.42
    14Drift115311.41
    15Freshchat106241.30
    16Pure Chat103711.27
    17Salesforce Live Agent73660.90
    18Chatra66970.82
    19Visitor Chat64840.79
    20GoToMeeting58010.71
    21My LiveChat54840.67
    22Formilla53600.65
    23Agent.ai52060.64
    24LivePerson44230.54
    25Provide Support30520.37
    26LiveZilla27740.34
    27Cliengo25920.32
    28SnapEngage23210.28
    29Car Now22960.28
    30Giosg22750.28
    31Comm100 Live Chat21070.26
    32Engage20860.25
    33Chaport Live Chat20220.25
    34Chaport20160.25
    35ActivEngage19460.24
    36GoSquared17750.22
    37Oracle Service Cloud (formerly RightNow)17710.22
    38ReachLocal TotalLiveChat16460.20
    39Channel.io15150.18
    40SpeakPipe14410.18
    41LiveHelpNow Live Chat System14280.17
    42MobileMonkey14060.17
    43LiveEngage13560.17
    44ManageEngine ServiceDesk Plus12010.15
    45HelpCrunch11540.14
    46ClickDesk10790.13
    47BoldChat10020.12
    48Gist9960.12
    49Nextcloud9910.12
    50Moxie9890.12
    51LiveHelpNow9750.12
    52LibraryH3lp9690.12
    53Bowtie9460.12
    54Muut9220.11
    55oct8ne8940.11
    56Chatlio8100.10
    57HappyFox Chat6590.08
    58Livebeep6410.08
    59Client Chat Live6120.07
    608x8 Virtual Contact Center6010.07
    61VirtualSpirits5770.07
    62Live2Support5770.07
    63Katana5760.07
    64NGChat5500.07
    65RumbleTalk5360.07
    66VICIdial5340.07
    67iAdvize4880.06
    68Livechatoo4680.06
    69Velaro4390.05
    70Cbox4300.05
    71LiveSupporti4110.05
    72Engage to Sell Live Chat4100.05
    73Live8004060.05
    74Rhino Support Live Chat3860.05
    75Instabot3760.05
    76ChatStack3680.04
    77LeadChat3610.04
    78Carchat243280.04
    79WhosOn3000.04
    80Subiz2810.03
    81uhChat2780.03
    82SiteHeart2670.03
    83Engati2640.03
    84Chatroll2430.03
    85WebsiteAlive2310.03
    86Slaask2300.03
    87Crowdio2240.03
    88REVE Chat2190.03
    89Upscope2170.03
    90Click4Assistance2140.03
    91Chatango2120.03
    92ProProfs Chat1920.02
    93Avaya Interaction Center Agent1890.02
    94Pubble1730.02
    95Ngage Live Chat1510.02
    96Pypestream1310.02
    97CometChat1300.02
    98Sonar990.01
    99HelloBox970.01
    100STAY930.01
    101JivoChat920.01
    102Qualified890.01
    103Vivocha850.01
    104Click and Chat800.01
    105Rocketbots.io780.01
    106ChatBeacon Live Chat780.01
    107Do You Dream Up760.01
    108Hublocal760.01
    109HubTalk720.01
    110CoMagic720.01
    111LiveHelp710.01
    112Vergic710.01
    113Do You Dream Up Live Chat690.01
    114Chat Comercial670.01
    115KeyReply660.01
    116ChatID650.01
    117Venyoo590.01
    1181Click590.01
    119Flyzoo550.01
    120[24]7 Live Chat530.01
    121NTR Chat500.01
    122unblu500.01
    123Livecom490.01
    124TocToc480.01
    125Qualva460.01
    126Klets460.01
    127WebsiteChat.net430.01
    128Leadback430.01
    129360Video420.01
    130ZaZaChat400.00
    131Skysa380.00
    132WP Live Chat Support370.00
    133Gubagoo340.00
    134ICE Chat340.00
    135Onicon310.00
    136Gamooga310.00
    137Apizee290.00
    138ChatNox290.00
    139Unbeatable290.00
    140CYWYC260.00
    141Brand Embassy Live Chat260.00
    142Oracle Live Help260.00
    143Kommunicate250.00
    144Tagove240.00
    145Livesupport230.00
    146LiveTex230.00
    147Team Sales Agent230.00
    148Nudgespot210.00
    149Chatwee210.00
    150Help.com210.00
    151Acquire200.00
    152Talkus200.00
    153Transera200.00
    154HelpOnClick190.00
    155Output Desk190.00
    156HelpOnClick Live Chat Software190.00
    157TouchCommerce180.00
    158LiveChat 24/7180.00
    159InTheChat180.00
    160Omnize170.00
    161LiveChat.me170.00
    162Speaklyn170.00
    163P3chat160.00
    164SiteHood160.00
    165CoBrowser.net150.00
    166Live Chat 3150.00
    167ChatKwik150.00
    168Vocoll150.00
    169phpFreeChat150.00
    170Userpulse140.00
    171Proonto130.00
    172CloudIM130.00
    173OggChat130.00
    174Needle Advocate130.00
    175Puzzel Web Chat120.00
    176ArrowChat120.00
    177Hipmob120.00
    178Altocloud120.00
    179Vee24110.00
    180TokyWoky110.00
    181AliveChat110.00
    182Smack API110.00
    183ApexChat100.00
    184Robin100.00
    185Sitehelp90.00
    186jiLiveChat90.00
    187SecondEgo90.00
    188NABD System90.00
    189Live Helper Chat80.00
    190ZupportDesk80.00
    191Mibew80.00
    192iService80.00
    193ChatPirate70.00
    194Client ConneXion70.00
    195LiveNinja70.00
    196Online Chat Centers60.00
    197Krible60.00
    198Sugester60.00
    199SightMax Chat60.00
    200BigRadar60.00
    201eStreamDesk60.00
    202VideoEngager60.00
    203cSupport60.00
    204Zestim60.00
    205PHPOpenChat60.00
    206iClew60.00
    207HowTank50.00
    208Powerfront Inside50.00
    209ResponseQue50.00
    210Mioot50.00
    211123 Live Help50.00
    212Bold360 agent40.00
    213ActiveHelper40.00
    214InteliWise40.00
    215Zipp Chat40.00
    216Ninchat40.00
    217ProvideChat40.00
    218Nice.Chat40.00
    219ShowTalk30.00
    220Bontact30.00
    221PurpleView30.00
    222Stryng30.00
    223Watcheezy30.00
    224GoTalk30.00
    225Eptica30.00
    226MongooseIM30.00
    227Cackle30.00
    228Cute Live Support30.00
    229Yappy30.00
    230TiviClick20.00
    231ReadyChat20.00
    232Lime Talk20.00
    233Netop Live Guide20.00
    234GetInChat20.00
    235Carrrot20.00
    236Bornevia20.00
    237eGain Chat20.00
    238Lasso Live Chat20.00
    239eAssistance Pro20.00
    240EngageMaster20.00
    241WG Live Chat Software20.00
    242Social Intents20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    tawk.to vs Intercom
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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