Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

242

Technologies Tracked

781633

Companies Tracked

Categories related to Live Chat

CRM Platforms
Sales Enablement
Sales Management
Customer Experience
Lead Capture

Top 5 Live Chat technologies in 2026

Over 781633 companies are using Live Chat tools. Intercom with 20.64% market share (161360 customers), tawk.to with 19.35% market share (151214 customers), Zendesk Chat (Formerly Zopim) with 12.94% market share (101123 customers).

Technology

Market Share (Est.)

Customers

  • Intercom

    20.64%

    161360

  • tawk.to

    19.35%

    151214

  • Zendesk Chat (Formerly Zopim)

    12.94%

    101123

  • PHP Live Chat

    5.71%

    44630

  • Crisp

    4.17%

    32606

  • Others

    37.19%

    290700

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (367289 companies), 20 - 49 employees (183754 companies), 100 - 249 employees (80372 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 291627 (51.06%), United Kingdom with 66669 (11.67%), India with 46072 (8.07%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5174), Digital Marketing (4281), Seo (3470).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Intercom16136020.64
    2tawk.to15121419.35
    3Zendesk Chat (Formerly Zopim)10112312.94
    4PHP Live Chat446305.71
    5Crisp326064.17
    6Zoho SalesIQ305543.91
    7LiveChat294493.77
    8Smartsupp182392.33
    9Smartsupp Live Chat179502.30
    10Tidio Chat138001.77
    11GetSiteControl133911.71
    12Drift118951.52
    13Olark111281.42
    14WhatsHelp109281.40
    15Freshchat102731.31
    16Pure Chat92581.18
    17GoToMeeting71130.91
    18Visitor Chat62950.81
    19Agent.ai54580.70
    20Chatra52740.67
    21Salesforce Live Agent51690.66
    22Formilla50110.64
    23My LiveChat49130.63
    24Engage39630.51
    25LivePerson39330.50
    26Provide Support28800.37
    27LiveZilla23810.30
    28Car Now23220.30
    29SnapEngage21720.28
    30ManageEngine ServiceDesk Plus21700.28
    31Cliengo21370.27
    32Nextcloud18630.24
    33Comm100 Live Chat17890.23
    34Oracle Service Cloud (formerly RightNow)17750.23
    35Giosg17570.22
    36Channel.io17450.22
    37Chaport Live Chat17200.22
    38Chaport17060.22
    39GoSquared16790.21
    40Muut15920.20
    41ReachLocal TotalLiveChat14850.19
    42LiveEngage13940.18
    43Moxie13680.18
    44SpeakPipe13250.17
    45LiveHelpNow Live Chat System12710.16
    46HelpCrunch12280.16
    47Respond.io12000.15
    48MobileMonkey10870.14
    49ActivEngage9250.12
    50Bowtie9120.12
    51ClickDesk8900.11
    52Katana8890.11
    53BoldChat8880.11
    54Gist8820.11
    55LiveHelpNow8740.11
    56LibraryH3lp8600.11
    57oct8ne8540.11
    58VICIdial8270.11
    59Chatlio6650.09
    60iAdvize6010.08
    61RumbleTalk6000.08
    62Client Chat Live5910.08
    63HappyFox Chat5760.07
    64Livebeep5670.07
    65VirtualSpirits5180.07
    668x8 Virtual Contact Center5140.07
    67Live2Support4940.06
    68NGChat4630.06
    69Cbox4550.06
    70Livechatoo4480.06
    71Velaro4350.06
    72Live8003790.05
    73LiveSupporti3620.05
    74Rhino Support Live Chat3520.05
    75Engati3480.04
    76ChatStack3440.04
    77WhosOn3280.04
    78Subiz3190.04
    79SleekFlow2990.04
    80Instabot2850.04
    81Carchat242840.04
    82uhChat2810.04
    83Engage to Sell Live Chat2770.04
    84Avaya Interaction Center Agent2670.03
    85SiteHeart2600.03
    86Chatroll2490.03
    87Click4Assistance2150.03
    88Slaask2150.03
    89Crowdio2030.03
    90WebsiteAlive2030.03
    91REVE Chat1920.02
    92Chatango1850.02
    93Pubble1730.02
    94JivoChat1690.02
    95LeadChat1650.02
    96Ngage Live Chat1610.02
    97Sonar1610.02
    98Upscope1550.02
    99ProProfs Chat1530.02
    100CometChat1510.02
    101Pypestream1230.02
    102LiveHelp1180.02
    103CoMagic1110.01
    104Vivocha1020.01
    105STAY960.01
    106Do You Dream Up920.01
    107Gubagoo860.01
    1081Click840.01
    109Click and Chat780.01
    110Hublocal710.01
    111ChatBeacon Live Chat690.01
    112HubTalk650.01
    113Rocketbots.io650.01
    114Chat Comercial640.01
    115Do You Dream Up Live Chat640.01
    116Apizee620.01
    117Leadback610.01
    118KeyReply610.01
    119ICE Chat590.01
    120Qualified590.01
    121Livecom580.01
    122Livesupport560.01
    123Venyoo550.01
    124WP Live Chat Support550.01
    125[24]7 Live Chat540.01
    126unblu540.01
    127InteliWise520.01
    128360Video510.01
    129ApexChat500.01
    130Sugester490.01
    131Onicon480.01
    132WebsiteChat.net480.01
    133Flyzoo470.01
    134Gamooga450.01
    135TocToc440.01
    136NTR Chat430.01
    137Klets430.01
    138Qualva410.01
    139Powerfront Inside400.01
    140Oracle Live Help380.00
    141Skysa380.00
    142CYWYC340.00
    143LiveTex340.00
    144Vergic330.00
    145Unbeatable330.00
    146ZaZaChat330.00
    147Kommunicate330.00
    148HelloBox300.00
    149TouchCommerce290.00
    150Team Sales Agent290.00
    151Chatwee260.00
    152ChatNox250.00
    153TokyWoky230.00
    154Tagove230.00
    155Nudgespot220.00
    156Brand Embassy Live Chat220.00
    157Vee24210.00
    158Puzzel Web Chat210.00
    159AliveChat200.00
    160Needle Advocate200.00
    161Altocloud200.00
    162Speaklyn200.00
    163HelpOnClick190.00
    164Mioot190.00
    165Acquire180.00
    166LiveChat 24/7170.00
    167phpFreeChat170.00
    168Help.com160.00
    169Output Desk160.00
    170Live Helper Chat150.00
    171Robin150.00
    172Talkus150.00
    173SiteHood150.00
    174Omnize140.00
    175InTheChat140.00
    176ArrowChat140.00
    177Transera140.00
    178Bold360 agent130.00
    179P3chat130.00
    180HelpOnClick Live Chat Software130.00
    181PurpleView120.00
    182CoBrowser.net120.00
    183Live Chat 3120.00
    184ChatKwik120.00
    185Vocoll120.00
    186Mibew120.00
    187LiveChat.me120.00
    188Proonto110.00
    189Smack API110.00
    190jiLiveChat110.00
    191Userpulse100.00
    192Hipmob100.00
    193Online Chat Centers90.00
    194CloudIM90.00
    195ZupportDesk90.00
    196Social Intents90.00
    197Lime Talk80.00
    198OggChat80.00
    199Sitehelp70.00
    200Visitlead70.00
    201NABD System70.00
    202LiveNinja70.00
    203iService70.00
    204ChatPirate60.00
    205ReadyChat60.00
    206Stryng60.00
    207SightMax Chat60.00
    208SecondEgo60.00
    209eStreamDesk60.00
    210DeskMoz60.00
    211iClew60.00
    212BigRadar50.00
    213Ninchat50.00
    214cSupport50.00
    215PHPOpenChat50.00
    216123 Live Help50.00
    217RedHelper40.00
    218Carrrot40.00
    219ResponseQue40.00
    220VideoEngager40.00
    221Zestim40.00
    222ShowTalk30.00
    223Bontact30.00
    224ActiveHelper30.00
    225Watcheezy30.00
    226Krible30.00
    227GoTalk30.00
    228Bornevia30.00
    229Eptica30.00
    230MongooseIM30.00
    231Cute Live Support30.00
    232ProvideChat30.00
    233HowTank20.00
    234GetInChat20.00
    235eGain Chat20.00
    236ArcChat.com20.00
    237Lasso Live Chat20.00
    238Cackle20.00
    239IMsupporting20.00
    240EngageMaster20.00
    241WG Live Chat Software20.00
    242Nice.Chat20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are Intercom, tawk.to, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

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    What are the top industries that usually use Live Chat softwares?

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    Choose Technologies to compare

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    Popular Comparisons

    Intercom vs tawk.to
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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