Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

248

Technologies Tracked

768709

Companies Tracked

Categories related to Live Chat

Live Chat
Customer Experience
Forms And Surveys
Customer Engagement
Membership Management

Top 5 Live Chat technologies in 2025

Over 768709 companies are using Live Chat tools. tawk.to with 20.07% market share (154305 customers), Intercom with 17.60% market share (135316 customers), Zendesk Chat (Formerly Zopim) with 12.95% market share (99575 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    20.07%

    154305

  • Intercom

    17.60%

    135316

  • Zendesk Chat (Formerly Zopim)

    12.95%

    99575

  • PHP Live Chat

    6.34%

    48733

  • LiveChat

    4.34%

    33388

  • Others

    38.69%

    297392

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (313799 companies), 20 - 49 employees (189931 companies), 10 - 19 employees (80488 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 289462 (50.90%), United Kingdom with 65800 (11.57%), India with 49898 (8.77%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (6016), Digital Marketing (4984), Seo (4331).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to15430520.07
    2Intercom13531617.60
    3Zendesk Chat (Formerly Zopim)9957512.95
    4PHP Live Chat487336.34
    5LiveChat333884.34
    6Zoho SalesIQ328254.27
    7Crisp246843.21
    8Smartsupp180182.34
    9Smartsupp Live Chat173992.26
    10Drift160692.09
    11Tidio Chat141181.84
    12GetSiteControl140791.83
    13WhatsHelp118011.54
    14Olark111651.45
    15Pure Chat111381.45
    16Freshchat110651.44
    17Visitor Chat93811.22
    18Salesforce Live Agent73700.96
    19Chatra68290.89
    20My LiveChat56510.74
    21Formilla51650.67
    22GoToMeeting45750.60
    23LivePerson42420.55
    24Provide Support31190.41
    25LiveZilla29300.38
    26SnapEngage28790.37
    27Giosg26970.35
    28Cliengo25970.34
    29Car Now23330.30
    30Comm100 Live Chat21850.28
    31Chaport Live Chat20050.26
    32Chaport20010.26
    33ReachLocal TotalLiveChat19060.25
    34LiveEngage18960.25
    35Oracle Service Cloud (formerly RightNow)17840.23
    36MobileMonkey17810.23
    37GoSquared17610.23
    38Channel.io16420.21
    39LiveHelpNow Live Chat System15600.20
    40ActivEngage15260.20
    41ApexChat14250.19
    42SpeakPipe13810.18
    43BoldChat12520.16
    44ClickDesk12080.16
    45HelpCrunch11700.15
    46LiveHelpNow11090.14
    47Gist10810.14
    48Bowtie9870.13
    49LibraryH3lp9450.12
    50Chatlio9070.12
    51Engage8900.12
    52WhosOn8640.11
    53Client Chat Live8150.11
    54oct8ne7630.10
    55HappyFox Chat7470.10
    56Agent.ai6980.09
    57Livebeep6830.09
    58Moxie6690.09
    59VirtualSpirits5760.07
    60ManageEngine ServiceDesk Plus5530.07
    61LiveTex5350.07
    62NGChat5340.07
    63Live2Support5300.07
    64RumbleTalk5240.07
    658x8 Virtual Contact Center5060.07
    66Engage to Sell Live Chat4720.06
    67Nextcloud4510.06
    68LiveSupporti4480.06
    69Instabot4290.06
    70Rhino Support Live Chat4260.06
    71ChatStack4170.05
    72Carchat244150.05
    73Velaro4100.05
    74LeadChat4030.05
    75Live8004000.05
    76Livechatoo3930.05
    77iAdvize3740.05
    78Cbox3350.04
    79WebsiteAlive3340.04
    80Katana3340.04
    81VICIdial3050.04
    82Engati3000.04
    83Slaask2860.04
    84Click4Assistance2820.04
    85Subiz2710.04
    86Chatroll2490.03
    87SiteHeart2400.03
    88uhChat2270.03
    89REVE Chat2270.03
    90PeopleStrong2270.03
    91ProProfs Chat2140.03
    92Upscope2110.03
    93ChatID2110.03
    94Vivocha2060.03
    95Crowdio2040.03
    96Chatango2020.03
    97Pubble1810.02
    98Pypestream1700.02
    99Muut1600.02
    100CometChat1320.02
    101Avaya Interaction Center Agent1190.02
    102Vergic1050.01
    103STAY990.01
    104Ngage Live Chat950.01
    105Click and Chat940.01
    106HelloBox890.01
    107Do You Dream Up Live Chat840.01
    108ChatBeacon Live Chat830.01
    109Rocketbots.io810.01
    110HubTalk720.01
    111Chat Comercial720.01
    112Venyoo670.01
    113[24]7 Live Chat660.01
    114Do You Dream Up650.01
    115CoMagic600.01
    116NTR Chat560.01
    117Flyzoo540.01
    118TocToc540.01
    119Klets530.01
    120Unbeatable510.01
    121Qualva500.01
    122LiveHelp500.01
    123WebsiteChat.net500.01
    124LiveChat 24/7480.01
    125KeyReply480.01
    126unblu460.01
    127Skysa440.01
    128CYWYC410.01
    129ZaZaChat410.01
    130Hublocal410.01
    131Sonar390.01
    132WP Live Chat Support350.00
    133Brand Embassy Live Chat340.00
    134Tagove340.00
    1351Click330.00
    136Leadback320.00
    137ChatNox300.00
    138InTheChat300.00
    139Apizee290.00
    140Gubagoo280.00
    141Online Chat Centers270.00
    142Talkus250.00
    143Nudgespot240.00
    144Livecom230.00
    145360Video220.00
    146Speaklyn210.00
    147Chatwee200.00
    148Help.com200.00
    149CloudIM190.00
    150Live Chat 3190.00
    151Output Desk190.00
    152ArrowChat180.00
    153Gamooga180.00
    154Transera180.00
    155Onicon170.00
    156LiveChat.me170.00
    157Puzzel Web Chat160.00
    158Omnize160.00
    159ChatKwik160.00
    160JivoChat150.00
    161P3chat150.00
    162Livesupport150.00
    163GoTalk150.00
    164HelpOnClick150.00
    165SiteHood150.00
    166ICE Chat150.00
    167Team Sales Agent150.00
    168CoBrowser.net130.00
    169Acquire130.00
    170Vocoll130.00
    171phpFreeChat130.00
    172Proonto120.00
    173TouchCommerce120.00
    174HowTank120.00
    175Userpulse110.00
    176Oracle Live Help110.00
    177AliveChat110.00
    178Smack API110.00
    179eStreamDesk110.00
    180OggChat110.00
    181Hipmob110.00
    182Bold360 agent100.00
    183jiLiveChat100.00
    184NABD System100.00
    185Altocloud100.00
    186ChatPirate90.00
    187Vee2490.00
    188InteliWise90.00
    189Sugester90.00
    190ZupportDesk90.00
    191SightMax Chat90.00
    192Ninchat90.00
    193LiveNinja90.00
    194iService90.00
    195Kommunicate90.00
    196Nice.Chat90.00
    197Client ConneXion80.00
    198Eptica80.00
    199Needle Advocate80.00
    200HelpOnClick Live Chat Software80.00
    201Bontact70.00
    202Krible70.00
    203TokyWoky70.00
    204BigRadar70.00
    205ResponseQue70.00
    206VideoEngager70.00
    207cSupport70.00
    208Sitehelp60.00
    209Robin60.00
    210Zestim60.00
    211ShowTalk50.00
    212Netop Live Guide50.00
    213Carrrot50.00
    214SecondEgo50.00
    215iClew50.00
    216Yappy50.00
    217TiviClick40.00
    218ActiveHelper40.00
    219Lime Talk40.00
    220Hybrid.Chat40.00
    221eAssistance Pro40.00
    222PHPOpenChat40.00
    223ReadyChat30.00
    224PurpleView30.00
    225Watcheezy30.00
    226Hyphenate30.00
    227Bornevia30.00
    228eGain Chat30.00
    229Zipp Chat30.00
    230Powerfront Inside30.00
    231Lasso Live Chat30.00
    232tlk.io30.00
    233Chataroo30.00
    234ContactGate30.00
    235Stryng20.00
    236GoSquared Live Chat20.00
    237Webim20.00
    238Gaglers20.00
    239GetInChat20.00
    240ArcChat.com20.00
    241MongooseIM20.00
    242Cackle20.00
    243Cute Live Support20.00
    244ProvideChat20.00
    245Mioot20.00
    246WG Live Chat Software20.00
    247123 Live Help20.00
    248Qualified20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    tawk.to vs Intercom
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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