Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

241

Technologies Tracked

733878

Companies Tracked

Categories related to Live Chat

Customer Experience
Live Chat
Forms And Surveys
Customer Engagement
Membership Management

Top 5 Live Chat technologies in 2025

Over 733878 companies are using Live Chat tools. tawk.to with 20.58% market share (151053 customers), Intercom with 18.33% market share (134514 customers), Zendesk Chat (Formerly Zopim) with 13.01% market share (95473 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    20.58%

    151053

  • Intercom

    18.33%

    134514

  • Zendesk Chat (Formerly Zopim)

    13.01%

    95473

  • PHP Live Chat

    6.33%

    46448

  • Zoho SalesIQ

    4.35%

    31907

  • Others

    37.40%

    274483

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (335530 companies), 20 - 49 employees (190953 companies), 100 - 249 employees (80227 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 265329 (50.12%), United Kingdom with 60886 (11.50%), India with 47685 (9.01%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5426), Digital Marketing (4451), Seo (3852).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to15105320.58
    2Intercom13451418.33
    3Zendesk Chat (Formerly Zopim)9547313.01
    4PHP Live Chat464486.33
    5Zoho SalesIQ319074.35
    6LiveChat312614.26
    7Crisp247843.38
    8Smartsupp171942.34
    9Smartsupp Live Chat169082.30
    10Tidio Chat135141.84
    11GetSiteControl130551.78
    12Drift116781.59
    13WhatsHelp110821.51
    14Olark105971.44
    15Pure Chat103141.41
    16Freshchat99921.36
    17Visitor Chat79181.08
    18Chatra64660.88
    19Salesforce Live Agent63840.87
    20My LiveChat54090.74
    21Formilla49440.67
    22LivePerson43660.59
    23GoToMeeting41740.57
    24Provide Support27800.38
    25LiveZilla27090.37
    26Car Now25140.34
    27Cliengo24780.34
    28SnapEngage24180.33
    29Giosg22370.30
    30Comm100 Live Chat20990.29
    31Chaport Live Chat19120.26
    32Chaport18800.26
    33ReachLocal TotalLiveChat18450.25
    34GoSquared16550.23
    35LiveEngage16510.22
    36Oracle Service Cloud (formerly RightNow)16120.22
    37ActivEngage15720.21
    38MobileMonkey15710.21
    39LiveHelpNow Live Chat System14080.19
    40SpeakPipe13570.18
    41HelpCrunch13040.18
    42Channel.io12980.18
    43ClickDesk10960.15
    44BoldChat10580.14
    45Gist10250.14
    46LiveHelpNow9900.13
    47Agent.ai9610.13
    48Bowtie9490.13
    49LibraryH3lp8670.12
    50Engage8660.12
    51Chatlio8430.11
    52oct8ne7640.10
    53Client Chat Live7520.10
    54HappyFox Chat6510.09
    55Moxie6500.09
    56Livebeep6460.09
    57ManageEngine ServiceDesk Plus5900.08
    588x8 Virtual Contact Center5460.07
    59VirtualSpirits5380.07
    60Live2Support5340.07
    61NGChat5020.07
    62Engage to Sell Live Chat4440.06
    63RumbleTalk4400.06
    64LiveSupporti4120.06
    65Rhino Support Live Chat4000.05
    66Instabot3960.05
    67Carchat243950.05
    68ChatStack3890.05
    69LeadChat3770.05
    70Livechatoo3740.05
    71Live8003630.05
    72iAdvize3580.05
    73Velaro3540.05
    74Nextcloud3430.05
    75Cbox3310.05
    76Katana3250.04
    77WhosOn3080.04
    78VICIdial2990.04
    79Engati2750.04
    80Click4Assistance2530.03
    81Slaask2520.03
    82WebsiteAlive2470.03
    83Chatroll2470.03
    84Subiz2380.03
    85SiteHeart2350.03
    86uhChat2200.03
    87PeopleStrong2200.03
    88ProProfs Chat2090.03
    89REVE Chat2060.03
    90Upscope2020.03
    91Chatango1940.03
    92ChatID1910.03
    93Crowdio1870.03
    94Pubble1760.02
    95Pypestream1640.02
    96Muut1280.02
    97Avaya Interaction Center Agent1190.02
    98CometChat1180.02
    99HelloBox960.01
    100STAY960.01
    101Click and Chat870.01
    102Vergic790.01
    103Do You Dream Up Live Chat770.01
    104Rocketbots.io740.01
    105ChatBeacon Live Chat730.01
    106Vivocha690.01
    107Ngage Live Chat680.01
    108Chat Comercial670.01
    109HubTalk660.01
    110Venyoo590.01
    111Do You Dream Up590.01
    112CoMagic570.01
    113NTR Chat530.01
    114KeyReply530.01
    115Flyzoo490.01
    116LiveHelp490.01
    117Hublocal490.01
    118Qualva470.01
    119TocToc460.01
    120unblu440.01
    121WebsiteChat.net420.01
    122Sonar420.01
    123Skysa420.01
    124Unbeatable400.01
    125[24]7 Live Chat370.01
    126CYWYC370.01
    127ZaZaChat370.01
    128ChatNox360.00
    129Tagove330.00
    130Leadback320.00
    1311Click320.00
    132WP Live Chat Support310.00
    133Klets280.00
    134Brand Embassy Live Chat250.00
    135Apizee240.00
    136HelpOnClick240.00
    137Nudgespot220.00
    138HelpOnClick Live Chat Software220.00
    139Livecom210.00
    140Transera210.00
    141Help.com200.00
    142CloudIM200.00
    143LiveChat 24/7200.00
    144Output Desk200.00
    145Gubagoo190.00
    146Live Chat 3190.00
    147Speaklyn190.00
    148Chatwee180.00
    149Omnize180.00
    150Acquire180.00
    151Gamooga180.00
    152Onicon170.00
    153Talkus170.00
    154InTheChat170.00
    155LiveChat.me170.00
    156ArrowChat170.00
    157LiveTex160.00
    158360Video160.00
    159JivoChat150.00
    160Livesupport150.00
    161ICE Chat150.00
    162Team Sales Agent150.00
    163P3chat140.00
    164GoTalk140.00
    165CoBrowser.net140.00
    166ChatKwik140.00
    167Vocoll140.00
    168SiteHood140.00
    169Puzzel Web Chat130.00
    170TouchCommerce120.00
    171Userpulse120.00
    172Proonto110.00
    173Oracle Live Help110.00
    174NABD System110.00
    175phpFreeChat110.00
    176OggChat110.00
    177AliveChat100.00
    178Vee2490.00
    179HowTank90.00
    180Smack API90.00
    181jiLiveChat90.00
    182Needle Advocate90.00
    183LiveNinja90.00
    184Altocloud90.00
    185ChatPirate80.00
    186Client ConneXion80.00
    187ZupportDesk80.00
    188Eptica80.00
    189eStreamDesk80.00
    190VideoEngager80.00
    191Hipmob80.00
    192Kommunicate80.00
    193SecondEgo70.00
    194iService70.00
    195Bold360 agent60.00
    196ApexChat60.00
    197Robin60.00
    198BigRadar60.00
    199cSupport60.00
    200Zestim60.00
    201Nice.Chat60.00
    202Sitehelp50.00
    203Krible50.00
    204Carrrot50.00
    205SightMax Chat50.00
    206ResponseQue50.00
    207TiviClick40.00
    208Bontact40.00
    209Online Chat Centers40.00
    210ActiveHelper40.00
    211TokyWoky40.00
    212Zipp Chat40.00
    213eAssistance Pro40.00
    214PHPOpenChat40.00
    215iClew40.00
    216Yappy40.00
    217ShowTalk30.00
    218RedHelper30.00
    219PurpleView30.00
    220Stryng30.00
    221Watcheezy30.00
    222InteliWise30.00
    223Sugester30.00
    224Bornevia30.00
    225eGain Chat30.00
    226Powerfront Inside30.00
    227ProvideChat30.00
    228Netop Live Guide20.00
    229Hyphenate20.00
    230GetInChat20.00
    231ArcChat.com20.00
    232MongooseIM20.00
    233Lasso Live Chat20.00
    234Cackle20.00
    235Ninchat20.00
    236Chataroo20.00
    237Mioot20.00
    238WG Live Chat Software20.00
    239123 Live Help20.00
    240ContactGate20.00
    241Qualified20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    tawk.to vs Intercom
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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