Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

241

Technologies Tracked

768031

Companies Tracked

Categories related to Live Chat

Live Chat
Customer Experience
Forms And Surveys
Customer Engagement
Membership Management

Top 5 Live Chat technologies in 2025

Over 768031 companies are using Live Chat tools. tawk.to with 20.23% market share (155385 customers), Intercom with 18.59% market share (142759 customers), Zendesk Chat (Formerly Zopim) with 12.91% market share (99169 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    20.23%

    155385

  • Intercom

    18.59%

    142759

  • Zendesk Chat (Formerly Zopim)

    12.91%

    99169

  • PHP Live Chat

    6.41%

    49260

  • LiveChat

    4.48%

    34395

  • Others

    37.38%

    287063

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (317141 companies), 20 - 49 employees (189712 companies), 10 - 19 employees (79738 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 285680 (50.47%), United Kingdom with 65413 (11.56%), India with 50358 (8.90%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5789), Digital Marketing (4769), Seo (4145).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to15538520.23
    2Intercom14275918.59
    3Zendesk Chat (Formerly Zopim)9916912.91
    4PHP Live Chat492606.41
    5LiveChat343954.48
    6Zoho SalesIQ334084.35
    7Crisp256573.34
    8Smartsupp175692.29
    9Smartsupp Live Chat174012.27
    10Tidio Chat138671.81
    11GetSiteControl133891.74
    12Drift127171.66
    13WhatsHelp115101.50
    14Pure Chat108741.42
    15Olark108481.41
    16Freshchat107991.41
    17Visitor Chat82581.08
    18Salesforce Live Agent69910.91
    19Chatra66910.87
    20My LiveChat55400.72
    21Formilla51510.67
    22LivePerson46470.61
    23GoToMeeting42830.56
    24Provide Support29620.39
    25LiveZilla28220.37
    26SnapEngage26350.34
    27Cliengo25620.33
    28Car Now24950.32
    29Giosg23400.30
    30Comm100 Live Chat21890.29
    31Chaport Live Chat20850.27
    32Chaport20730.27
    33ReachLocal TotalLiveChat18420.24
    34GoSquared17710.23
    35LiveEngage17060.22
    36Oracle Service Cloud (formerly RightNow)17030.22
    37MobileMonkey16770.22
    38Channel.io16110.21
    39HelpCrunch15390.20
    40ActivEngage15190.20
    41LiveHelpNow Live Chat System14670.19
    42SpeakPipe13770.18
    43BoldChat11410.15
    44ClickDesk11390.15
    45LiveHelpNow10600.14
    46Gist10530.14
    47Bowtie9640.13
    48Agent.ai9380.12
    49Chatlio8870.12
    50LibraryH3lp8810.11
    51Engage8660.11
    52Client Chat Live7870.10
    53oct8ne7790.10
    54HappyFox Chat6990.09
    55Livebeep6670.09
    56Moxie6440.08
    57ManageEngine ServiceDesk Plus5950.08
    58RumbleTalk5670.07
    598x8 Virtual Contact Center5580.07
    60VirtualSpirits5530.07
    61Live2Support5380.07
    62NGChat5090.07
    63Engage to Sell Live Chat4520.06
    64LiveSupporti4340.06
    65Instabot4200.05
    66Rhino Support Live Chat4100.05
    67ChatStack4000.05
    68Carchat243950.05
    69iAdvize3840.05
    70Live8003840.05
    71LeadChat3810.05
    72Livechatoo3810.05
    73Velaro3750.05
    74Nextcloud3410.04
    75Cbox3360.04
    76WhosOn3230.04
    77Katana3180.04
    78VICIdial2950.04
    79Engati2890.04
    80WebsiteAlive2630.03
    81Slaask2600.03
    82Subiz2600.03
    83Click4Assistance2590.03
    84Chatroll2500.03
    85SiteHeart2380.03
    86uhChat2270.03
    87PeopleStrong2270.03
    88REVE Chat2180.03
    89ProProfs Chat2120.03
    90ChatID2100.03
    91Upscope2040.03
    92Crowdio1970.03
    93Chatango1970.03
    94Pubble1850.02
    95Pypestream1670.02
    96Muut1310.02
    97CometChat1270.02
    98Avaya Interaction Center Agent1190.02
    99Vergic1010.01
    100STAY980.01
    101HelloBox970.01
    102Click and Chat910.01
    103Do You Dream Up Live Chat790.01
    104Rocketbots.io760.01
    105ChatBeacon Live Chat740.01
    106Vivocha700.01
    107HubTalk680.01
    108Ngage Live Chat670.01
    109Chat Comercial670.01
    110CoMagic630.01
    111Do You Dream Up620.01
    112Venyoo610.01
    113NTR Chat560.01
    114LiveHelp500.01
    115Hublocal500.01
    116Qualva490.01
    117Flyzoo490.01
    118KeyReply480.01
    119TocToc470.01
    120unblu460.01
    121WebsiteChat.net460.01
    122Skysa450.01
    123[24]7 Live Chat440.01
    124Unbeatable410.01
    125CYWYC380.00
    126ZaZaChat380.00
    127Tagove330.00
    128ChatNox320.00
    129Sonar320.00
    130Leadback320.00
    1311Click320.00
    132WP Live Chat Support320.00
    133Brand Embassy Live Chat280.00
    134Klets270.00
    135Apizee260.00
    136Nudgespot220.00
    137InTheChat220.00
    138360Video220.00
    139CloudIM210.00
    140Chatwee200.00
    141Livecom200.00
    142Help.com200.00
    143Live Chat 3200.00
    144LiveChat 24/7200.00
    145Output Desk200.00
    146Transera200.00
    147Gubagoo190.00
    148Speaklyn190.00
    149Onicon180.00
    150Talkus180.00
    151LiveChat.me180.00
    152ArrowChat180.00
    153Gamooga180.00
    154LiveTex170.00
    155Omnize170.00
    156ICE Chat170.00
    157JivoChat150.00
    158ChatKwik150.00
    159Team Sales Agent150.00
    160P3chat140.00
    161Livesupport140.00
    162GoTalk140.00
    163CoBrowser.net140.00
    164HelpOnClick140.00
    165Vocoll140.00
    166SiteHood140.00
    167HowTank130.00
    168Acquire130.00
    169Puzzel Web Chat120.00
    170TouchCommerce120.00
    171Userpulse120.00
    172OggChat120.00
    173Oracle Live Help110.00
    174NABD System110.00
    175phpFreeChat110.00
    176Proonto100.00
    177AliveChat100.00
    178eStreamDesk100.00
    179Vee2490.00
    180Smack API90.00
    181jiLiveChat90.00
    182Needle Advocate90.00
    183LiveNinja90.00
    184Kommunicate90.00
    185Altocloud90.00
    186ChatPirate80.00
    187Client ConneXion80.00
    188ZupportDesk80.00
    189Eptica80.00
    190VideoEngager80.00
    191Hipmob80.00
    192HelpOnClick Live Chat Software80.00
    193Bold360 agent70.00
    194SightMax Chat70.00
    195SecondEgo70.00
    196ResponseQue70.00
    197iService70.00
    198cSupport70.00
    199ApexChat60.00
    200Zestim60.00
    201Nice.Chat60.00
    202Bontact50.00
    203Sitehelp50.00
    204Krible50.00
    205TokyWoky50.00
    206Robin50.00
    207Carrrot50.00
    208BigRadar50.00
    209PHPOpenChat50.00
    210iClew50.00
    211ShowTalk40.00
    212TiviClick40.00
    213Online Chat Centers40.00
    214ActiveHelper40.00
    215InteliWise40.00
    216eAssistance Pro40.00
    217Yappy40.00
    218RedHelper30.00
    219PurpleView30.00
    220Stryng30.00
    221Watcheezy30.00
    222Netop Live Guide30.00
    223Hyphenate30.00
    224Sugester30.00
    225Bornevia30.00
    226eGain Chat30.00
    227Zipp Chat30.00
    228Powerfront Inside30.00
    229ProvideChat30.00
    230ContactGate30.00
    231GetInChat20.00
    232ArcChat.com20.00
    233MongooseIM20.00
    234Lasso Live Chat20.00
    235Cackle20.00
    236Ninchat20.00
    237Chataroo20.00
    238Mioot20.00
    239WG Live Chat Software20.00
    240123 Live Help20.00
    241Qualified20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    tawk.to vs Intercom
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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