ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.
Popular Comparisons
The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.
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Around the world in 2026, over 2157 companies have started using ManageEngine ServiceDesk Plus as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Claire's | 10,000+ | Hoffman Estates | Illinois | United States | |
| LM Wind Power | 10,000+ | Kolding | South Denmark | Denmark | |
| MLhuillier | 10,000+ | Cebu City | Central Visayas | Philippines | |
| Birlasoft | 10,000+ | Pune | Maharashtra | India | |
| Barentz | 10,000+ | Hoofddorp | North Holland | Netherlands | |
| DP World | 10,000+ | Dubai | Dubai | United Arab Emirates | |
| GOLD FIELDS | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Zoho Corporation | 10,000+ | Chennai | Tamil Nadu | India | |
| Manchester University NHS Foundation Trust | 10,000+ | Manchester | England | United Kingdom | |
| AngloGold Ashanti | 10,000+ | Denver | Colorado | United States |
The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Live Chat are Managed Services (67), Cloud Services (64), Digital Transformation (43).
Customers
The majority of ManageEngine ServiceDesk Plus's customers for the live-chat category fall in the company size of 1,000 - 4,999 employees (486 companies), 100 - 249 employees (342 companies), 250 - 499 employees (315 companies).
Employee Size
The top three geographies of ManageEngine ServiceDesk Plus for live-chat are the United States with 764(52.91%), United Kingdom with 135(9.35%), India with 96(6.65%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ManageEngine ServiceDesk Plus competitors?
ManageEngine ServiceDesk Plus’s Top competitors in the live-chat category are Intercom, tawk.to, Zendesk Chat (Formerly Zopim). You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Intercom ManageEngine ServiceDesk Plus vs tawk.to ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim).
What is ManageEngine ServiceDesk Plus customer distribution based on company size?
What is ManageEngine ServiceDesk Plus market share in the live-chat?
What are the top countries that use ManageEngine ServiceDesk Plus?
What are the top industries that use ManageEngine ServiceDesk Plus?
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