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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Live Chat
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

2170

Market Share (Est.)

0.28%

Ranking

#30

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom16136020.64%ManageEngine ServiceDesk Plus vs Intercom
tawk.to15121419.35%ManageEngine ServiceDesk Plus vs tawk.to
Zendesk Chat (Formerly Zopim)10112312.94%ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)
PHP Live Chat446305.71%ManageEngine ServiceDesk Plus vs PHP Live Chat
Crisp326064.17%ManageEngine ServiceDesk Plus vs Crisp
Zoho SalesIQ305543.91%ManageEngine ServiceDesk Plus vs Zoho SalesIQ
LiveChat294493.77%ManageEngine ServiceDesk Plus vs LiveChat
Smartsupp182392.33%ManageEngine ServiceDesk Plus vs Smartsupp
Smartsupp Live Chat179502.30%ManageEngine ServiceDesk Plus vs Smartsupp Live Chat
Tidio Chat138001.77%ManageEngine ServiceDesk Plus vs Tidio Chat
GetSiteControl133911.71%ManageEngine ServiceDesk Plus vs GetSiteControl
Drift118951.52%ManageEngine ServiceDesk Plus vs Drift
Olark111281.42%ManageEngine ServiceDesk Plus vs Olark
WhatsHelp109281.40%ManageEngine ServiceDesk Plus vs WhatsHelp
Freshchat102731.31%ManageEngine ServiceDesk Plus vs Freshchat
Pure Chat92581.18%ManageEngine ServiceDesk Plus vs Pure Chat
GoToMeeting71130.91%ManageEngine ServiceDesk Plus vs GoToMeeting
Visitor Chat62950.81%ManageEngine ServiceDesk Plus vs Visitor Chat
Agent.ai54580.70%ManageEngine ServiceDesk Plus vs Agent.ai
Chatra52740.67%ManageEngine ServiceDesk Plus vs Chatra
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.

ManageEngine ServiceDesk Plus vs Intercom

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ManageEngine ServiceDesk Plus vs tawk.to

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ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)

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ManageEngine ServiceDesk Plus vs PHP Live Chat

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ManageEngine ServiceDesk Plus vs Crisp

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ManageEngine ServiceDesk Plus vs Zoho SalesIQ

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ManageEngine ServiceDesk Plus vs LiveChat

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ManageEngine ServiceDesk Plus vs Smartsupp

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2026, over 2157 companies have started using ManageEngine ServiceDesk Plus as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Claire's10,000+Hoffman EstatesIllinoisUnited States
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LM Wind Power10,000+KoldingSouth DenmarkDenmark
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MLhuillier10,000+Cebu CityCentral VisayasPhilippines
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Birlasoft10,000+PuneMaharashtraIndia
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Barentz10,000+HoofddorpNorth HollandNetherlands
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DP World10,000+DubaiDubaiUnited Arab Emirates
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GOLD FIELDS10,000+JohannesburgGautengSouth Africa
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Zoho Corporation10,000+ChennaiTamil NaduIndia
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Manchester University NHS Foundation Trust10,000+ManchesterEnglandUnited Kingdom
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AngloGold Ashanti10,000+DenverColoradoUnited States
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Live Chat are Managed Services (67), Cloud Services (64), Digital Transformation (43).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the live-chat category fall in the company size of 1,000 - 4,999 employees (486 companies), 100 - 249 employees (342 companies), 250 - 499 employees (315 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for live-chat are the United States with 764(52.91%), United Kingdom with 135(9.35%), India with 96(6.65%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Project Collaboration
IT Service
IT Asset Management
Customer Support Services
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the live-chat category are Intercom, tawk.to, Zendesk Chat (Formerly Zopim). You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Intercom ManageEngine ServiceDesk Plus vs tawk.to ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim).

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the live-chat?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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