ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.
Popular Comparisons
The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.
ManageEngine ServiceDesk Plus vs tawk.to
ManageEngine ServiceDesk Plus vs Intercom
ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)
ManageEngine ServiceDesk Plus vs PHP Live Chat
ManageEngine ServiceDesk Plus vs Zoho SalesIQ
ManageEngine ServiceDesk Plus vs LiveChat
ManageEngine ServiceDesk Plus vs Crisp
ManageEngine ServiceDesk Plus vs Smartsupp
Around the world in 2025, over 580 companies have started using ManageEngine ServiceDesk Plus as Live Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
The Salvation Army | 10,000+ | Alexandria | Virginia | United States | |
Quest Diagnostics | 10,000+ | Secaucus | New Jersey | United States | |
Univ Of Miami | 10,000+ | Miami | Florida | United States | |
DP World | 10,000+ | Dubai | Dubai | United Arab Emirates | |
ITT Systems | 10,000+ | Colorado Springs | Colorado | United States | |
St Vincent De Paul Society Australia | 10,000+ | Lewisham | New South Wales | Australia | |
AstraZeneca | 10,000+ | Cambridge | England | United Kingdom | |
Infineon Technologies | 10,000+ | Neubiberg | Bavaria | Germany | |
Shriram Transport Finance Company | 10,000+ | Mumbai | Maharashtra | India | |
BCD Travel | 10,000+ | Utrecht | Utrecht | Netherlands |
The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Live Chat are Managed Services (16), Cloud Services (15), Cybersecurity (11).
Customers
The majority of ManageEngine ServiceDesk Plus's customers for the live-chat category fall in the company size of 1,000 - 4,999 employees (129 companies), 100 - 249 employees (95 companies), 10,000+ employees (72 companies).
Employee Size
The top three geographies of ManageEngine ServiceDesk Plus for live-chat are the United States with 248(56.62%), United Kingdom with 59(13.47%), Australia with 35(7.99%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ManageEngine ServiceDesk Plus competitors?
ManageEngine ServiceDesk Plus’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs tawk.to ManageEngine ServiceDesk Plus vs Intercom ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim).
What is ManageEngine ServiceDesk Plus customer distribution based on company size?
What is ManageEngine ServiceDesk Plus market share in the live-chat?
What are the top countries that use ManageEngine ServiceDesk Plus?
What are the top industries that use ManageEngine ServiceDesk Plus?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo