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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

688

Market Share (Est.)

0.10%

Ranking

#57

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 18.60%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to12191218.60%ManageEngine ServiceDesk Plus vs tawk.to
Zendesk Chat (Formerly Zopim)9489214.48%ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)
Intercom7044810.75%ManageEngine ServiceDesk Plus vs Intercom
PHP Live Chat487217.43%ManageEngine ServiceDesk Plus vs PHP Live Chat
LiveChat337935.15%ManageEngine ServiceDesk Plus vs LiveChat
Zoho SalesIQ302714.62%ManageEngine ServiceDesk Plus vs Zoho SalesIQ
Crisp204973.13%ManageEngine ServiceDesk Plus vs Crisp
Drift150302.29%ManageEngine ServiceDesk Plus vs Drift
Smartsupp149212.28%ManageEngine ServiceDesk Plus vs Smartsupp
Smartsupp Live Chat148562.27%ManageEngine ServiceDesk Plus vs Smartsupp Live Chat
Olark125941.92%ManageEngine ServiceDesk Plus vs Olark
Tidio Chat120381.84%ManageEngine ServiceDesk Plus vs Tidio Chat
Pure Chat117861.80%ManageEngine ServiceDesk Plus vs Pure Chat
Freshchat109831.68%ManageEngine ServiceDesk Plus vs Freshchat
Salesforce Live Agent107271.64%ManageEngine ServiceDesk Plus vs Salesforce Live Agent
GetSiteControl102781.57%ManageEngine ServiceDesk Plus vs GetSiteControl
WhatsHelp96771.48%ManageEngine ServiceDesk Plus vs WhatsHelp
Muut62270.95%ManageEngine ServiceDesk Plus vs Muut
Chatra61880.94%ManageEngine ServiceDesk Plus vs Chatra
Visitor Chat60640.93%ManageEngine ServiceDesk Plus vs Visitor Chat
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 18.60%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.75% market share.

ManageEngine ServiceDesk Plus vs tawk.to

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ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)

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ManageEngine ServiceDesk Plus vs Intercom

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ManageEngine ServiceDesk Plus vs PHP Live Chat

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ManageEngine ServiceDesk Plus vs LiveChat

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ManageEngine ServiceDesk Plus vs Zoho SalesIQ

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ManageEngine ServiceDesk Plus vs Crisp

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ManageEngine ServiceDesk Plus vs Drift

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2024, over 688 companies have started using ManageEngine ServiceDesk Plus as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
necare.ca5,000 - 9,999Kirkland LakeOntarioCanada
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Paramount Unified School District1,000 - 4,999ParamountCaliforniaUnited States
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ManageEngine1,000 - 4,999PleasantonCaliforniaUnited States
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Granjas Carroll De México1,000 - 4,999PeroteVeracruzMexico
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KAIZEN IT SERVICES500 - 999KolkataWest BengalIndia
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Southeastern University500 - 999LakelandFloridaUnited States
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ITBA500 - 999Buenos AiresBuenos Aires F.D.Argentina
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Holy Family University500 - 999PhiladelphiaPennsylvaniaUnited States
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manageengine.it500 - 999United States
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HIGH PRAIRIE SCHOOL DIVISION NO 48250 - 499High PrairieAlbertaCanada
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Live Chat are Managed Services (22), Cloud Services (20), Consulting (18).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the live-chat category fall in the company size of 1,000 - 4,999 employees (175 companies), 100 - 249 employees (129 companies), 250 - 499 employees (80 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for live-chat are the United States with 303(56.74%), United Kingdom with 59(11.05%), Canada with 39(7.30%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

IT Asset Management
Customer Support Services
IT Service
Help Desk And Ticketing
Project Collaboration

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs tawk.to ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim) ManageEngine ServiceDesk Plus vs Intercom.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the live-chat?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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