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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Live Chat
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

1196

Market Share (Est.)

0.16%

Ranking

#45

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 20.17%, Intercom with 18.28%, Zendesk Chat (Formerly Zopim) with 13.00% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to14852120.17%ManageEngine ServiceDesk Plus vs tawk.to
Intercom13462618.28%ManageEngine ServiceDesk Plus vs Intercom
Zendesk Chat (Formerly Zopim)9577413.00%ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)
PHP Live Chat467896.35%ManageEngine ServiceDesk Plus vs PHP Live Chat
Zoho SalesIQ316454.30%ManageEngine ServiceDesk Plus vs Zoho SalesIQ
LiveChat303264.12%ManageEngine ServiceDesk Plus vs LiveChat
Crisp246243.34%ManageEngine ServiceDesk Plus vs Crisp
Smartsupp169082.30%ManageEngine ServiceDesk Plus vs Smartsupp
Smartsupp Live Chat166062.25%ManageEngine ServiceDesk Plus vs Smartsupp Live Chat
Tidio Chat132321.80%ManageEngine ServiceDesk Plus vs Tidio Chat
GetSiteControl128811.75%ManageEngine ServiceDesk Plus vs GetSiteControl
Drift116971.59%ManageEngine ServiceDesk Plus vs Drift
WhatsHelp108061.47%ManageEngine ServiceDesk Plus vs WhatsHelp
Olark106091.44%ManageEngine ServiceDesk Plus vs Olark
Pure Chat102761.40%ManageEngine ServiceDesk Plus vs Pure Chat
Freshchat99531.35%ManageEngine ServiceDesk Plus vs Freshchat
Visitor Chat78161.06%ManageEngine ServiceDesk Plus vs Visitor Chat
Salesforce Live Agent65030.88%ManageEngine ServiceDesk Plus vs Salesforce Live Agent
Chatra63350.86%ManageEngine ServiceDesk Plus vs Chatra
GoToMeeting59980.81%ManageEngine ServiceDesk Plus vs GoToMeeting
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 20.17%, Intercom with 18.28%, Zendesk Chat (Formerly Zopim) with 13.00% market share.

ManageEngine ServiceDesk Plus vs tawk.to

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ManageEngine ServiceDesk Plus vs Intercom

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ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)

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ManageEngine ServiceDesk Plus vs PHP Live Chat

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ManageEngine ServiceDesk Plus vs Zoho SalesIQ

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ManageEngine ServiceDesk Plus vs LiveChat

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ManageEngine ServiceDesk Plus vs Crisp

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ManageEngine ServiceDesk Plus vs Smartsupp

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2025, over 1196 companies have started using ManageEngine ServiceDesk Plus as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Airbus10,000+LeidenSouth HollandNetherlands
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Elsewedy Electric10,000+New CairoCairoEgypt
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Anticimex Group10,000+StockholmStockholmSweden
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University Of Illinois Chicago10,000+ChicagoIllinoisUnited States
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Poundland & Dealz10,000+WalsallEnglandUnited Kingdom
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Nord Anglia Education10,000+Coconut CreekFloridaUnited States
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BCD Travel10,000+UtrechtUtrechtNetherlands
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Western Michigan University10,000+KalamazooMichiganUnited States
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Harvard Business Review10,000+BostonMassachusettsUnited States
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Xerox10,000+NorwalkConnecticutUnited States
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Live Chat are Cloud Services (40), Managed Services (33), Cybersecurity (27).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the live-chat category fall in the company size of 1,000 - 4,999 employees (264 companies), 100 - 249 employees (202 companies), 10,000+ employees (164 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for live-chat are the United States with 458(55.05%), United Kingdom with 99(11.90%), Australia with 52(6.25%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

IT Service
Customer Support Services
Help Desk And Ticketing
Live Chat
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs tawk.to ManageEngine ServiceDesk Plus vs Intercom ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim).

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the live-chat?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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