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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Live Chat
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

590

Market Share (Est.)

0.08%

Ranking

#57

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15105320.58%ManageEngine ServiceDesk Plus vs tawk.to
Intercom13451418.33%ManageEngine ServiceDesk Plus vs Intercom
Zendesk Chat (Formerly Zopim)9547313.01%ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)
PHP Live Chat464486.33%ManageEngine ServiceDesk Plus vs PHP Live Chat
Zoho SalesIQ319074.35%ManageEngine ServiceDesk Plus vs Zoho SalesIQ
LiveChat312614.26%ManageEngine ServiceDesk Plus vs LiveChat
Crisp247843.38%ManageEngine ServiceDesk Plus vs Crisp
Smartsupp171942.34%ManageEngine ServiceDesk Plus vs Smartsupp
Smartsupp Live Chat169082.30%ManageEngine ServiceDesk Plus vs Smartsupp Live Chat
Tidio Chat135141.84%ManageEngine ServiceDesk Plus vs Tidio Chat
GetSiteControl130551.78%ManageEngine ServiceDesk Plus vs GetSiteControl
Drift116781.59%ManageEngine ServiceDesk Plus vs Drift
WhatsHelp110821.51%ManageEngine ServiceDesk Plus vs WhatsHelp
Olark105971.44%ManageEngine ServiceDesk Plus vs Olark
Pure Chat103141.41%ManageEngine ServiceDesk Plus vs Pure Chat
Freshchat99921.36%ManageEngine ServiceDesk Plus vs Freshchat
Visitor Chat79181.08%ManageEngine ServiceDesk Plus vs Visitor Chat
Chatra64660.88%ManageEngine ServiceDesk Plus vs Chatra
Salesforce Live Agent63840.87%ManageEngine ServiceDesk Plus vs Salesforce Live Agent
My LiveChat54090.74%ManageEngine ServiceDesk Plus vs My LiveChat
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

ManageEngine ServiceDesk Plus vs tawk.to

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ManageEngine ServiceDesk Plus vs Intercom

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ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim)

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ManageEngine ServiceDesk Plus vs PHP Live Chat

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ManageEngine ServiceDesk Plus vs Zoho SalesIQ

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ManageEngine ServiceDesk Plus vs LiveChat

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ManageEngine ServiceDesk Plus vs Crisp

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ManageEngine ServiceDesk Plus vs Smartsupp

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2025, over 580 companies have started using ManageEngine ServiceDesk Plus as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
The Salvation Army10,000+AlexandriaVirginiaUnited States
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Quest Diagnostics10,000+SecaucusNew JerseyUnited States
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Univ Of Miami10,000+MiamiFloridaUnited States
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DP World10,000+DubaiDubaiUnited Arab Emirates
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ITT Systems10,000+Colorado SpringsColoradoUnited States
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St Vincent De Paul Society Australia10,000+LewishamNew South WalesAustralia
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AstraZeneca10,000+CambridgeEnglandUnited Kingdom
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Infineon Technologies10,000+NeubibergBavariaGermany
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Shriram Transport Finance Company10,000+MumbaiMaharashtraIndia
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BCD Travel10,000+UtrechtUtrechtNetherlands
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Live Chat are Managed Services (16), Cloud Services (15), Cybersecurity (11).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the live-chat category fall in the company size of 1,000 - 4,999 employees (129 companies), 100 - 249 employees (95 companies), 10,000+ employees (72 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for live-chat are the United States with 248(56.62%), United Kingdom with 59(13.47%), Australia with 35(7.99%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Live Chat
Project Collaboration
Help Desk And Ticketing
IT Asset Management
IT Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs tawk.to ManageEngine ServiceDesk Plus vs Intercom ManageEngine ServiceDesk Plus vs Zendesk Chat (Formerly Zopim).

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the live-chat?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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