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Zendesk Chat (Formerly Zopim)

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Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

Live Chat
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Market Share of Zendesk Chat (Formerly Zopim)

Current Customer(s)

98130

Market Share (Est.)

12.87%

Ranking

#3

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 20.09%, Intercom with 17.70%, PHP Live Chat with 6.34% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15315420.09%Zendesk Chat (Formerly Zopim) vs tawk.to
Intercom13493417.70%Zendesk Chat (Formerly Zopim) vs Intercom
PHP Live Chat483556.34%Zendesk Chat (Formerly Zopim) vs PHP Live Chat
LiveChat330654.34%Zendesk Chat (Formerly Zopim) vs LiveChat
Zoho SalesIQ326544.28%Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ
Crisp243853.20%Zendesk Chat (Formerly Zopim) vs Crisp
Smartsupp179292.35%Zendesk Chat (Formerly Zopim) vs Smartsupp
Smartsupp Live Chat172892.27%Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat
Drift158262.08%Zendesk Chat (Formerly Zopim) vs Drift
Tidio Chat140741.85%Zendesk Chat (Formerly Zopim) vs Tidio Chat
GetSiteControl140071.84%Zendesk Chat (Formerly Zopim) vs GetSiteControl
WhatsHelp117081.54%Zendesk Chat (Formerly Zopim) vs WhatsHelp
Pure Chat109961.44%Zendesk Chat (Formerly Zopim) vs Pure Chat
Olark108551.42%Zendesk Chat (Formerly Zopim) vs Olark
Freshchat108111.42%Zendesk Chat (Formerly Zopim) vs Freshchat
Visitor Chat93391.23%Zendesk Chat (Formerly Zopim) vs Visitor Chat
Salesforce Live Agent72490.95%Zendesk Chat (Formerly Zopim) vs Salesforce Live Agent
Chatra67740.89%Zendesk Chat (Formerly Zopim) vs Chatra
My LiveChat56270.74%Zendesk Chat (Formerly Zopim) vs My LiveChat
Formilla51280.67%Zendesk Chat (Formerly Zopim) vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 20.09%, Intercom with 17.70%, PHP Live Chat with 6.34% market share.

Zendesk Chat (Formerly Zopim) vs tawk.to

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Zendesk Chat (Formerly Zopim) vs Intercom

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Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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Zendesk Chat (Formerly Zopim) vs LiveChat

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Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ

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Zendesk Chat (Formerly Zopim) vs Crisp

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Zendesk Chat (Formerly Zopim) vs Smartsupp

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Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat

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Customers of Zendesk Chat (Formerly Zopim)

Around the world in 2025, over 98130 companies have started using Zendesk Chat (Formerly Zopim) as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Benefit Cosmetics10,000+San FranciscoCaliforniaUnited States
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Ferrari10,000+MaranelloEmilia-RomagnaItaly
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CPM10,000+ThameEnglandUnited Kingdom
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Houston Independent School District10,000+HoustonTexasUnited States
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Campbell Soup10,000+CamdenNew JerseyUnited States
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Kyndryl10,000+New York CityNew YorkUnited States
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State Of Maryland10,000+BaltimoreMarylandUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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Lixil10,000+TokyoTokyoJapan
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Dc.Gov10,000+Washington, D.C.Washington, D.C.United States
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Zendesk Chat (Formerly Zopim) Customers by Products and Services

The top three products and services offering customers that use Zendesk Chat (Formerly Zopim) for Live Chat are Marketing (757), E-Commerce (662), Technology (562).

Customers

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Zendesk Chat (Formerly Zopim) Customers by Employee Size

The majority of Zendesk Chat (Formerly Zopim)'s customers for the live-chat category fall in the company size of 0 - 9 employees (34484 companies), 20 - 49 employees (25776 companies), 100 - 249 employees (11501 companies).

Employee Size

Zendesk Chat (Formerly Zopim) Customers by Geography

The top three geographies of Zendesk Chat (Formerly Zopim) for live-chat are the United States with 35542(49.13%), United Kingdom with 7782(10.76%), Brazil with 4569(6.32%) customers respectively.

Customers

Employees of Zendesk Chat (Formerly Zopim)

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Also see other Products/Services by Zendesk Chat (Formerly Zopim) in:

Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Chat (Formerly Zopim) competitors?

Zendesk Chat (Formerly Zopim)’s Top competitors in the live-chat category are tawk.to, Intercom, PHP Live Chat. You can view a full list of Zendesk Chat (Formerly Zopim) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Chat (Formerly Zopim) and 40,000 other technologies on the internet. You can also compare Zendesk Chat (Formerly Zopim) and its feature with top competitors here : Zendesk Chat (Formerly Zopim) vs tawk.to Zendesk Chat (Formerly Zopim) vs Intercom Zendesk Chat (Formerly Zopim) vs PHP Live Chat.

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What is Zendesk Chat (Formerly Zopim) customer distribution based on company size?

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What is Zendesk Chat (Formerly Zopim) market share in the live-chat?

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What are the top countries that use Zendesk Chat (Formerly Zopim)?

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What are the top industries that use Zendesk Chat (Formerly Zopim)?

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