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Zendesk Chat (Formerly Zopim)

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Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

Live Chat
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Market Share of Zendesk Chat (Formerly Zopim)

Current Customer(s)

99575

Market Share (Est.)

12.95%

Ranking

#3

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 20.07%, Intercom with 17.60%, PHP Live Chat with 6.34% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15430520.07%Zendesk Chat (Formerly Zopim) vs tawk.to
Intercom13531617.60%Zendesk Chat (Formerly Zopim) vs Intercom
PHP Live Chat487336.34%Zendesk Chat (Formerly Zopim) vs PHP Live Chat
LiveChat333884.34%Zendesk Chat (Formerly Zopim) vs LiveChat
Zoho SalesIQ328254.27%Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ
Crisp246843.21%Zendesk Chat (Formerly Zopim) vs Crisp
Smartsupp180182.34%Zendesk Chat (Formerly Zopim) vs Smartsupp
Smartsupp Live Chat173992.26%Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat
Drift160692.09%Zendesk Chat (Formerly Zopim) vs Drift
Tidio Chat141181.84%Zendesk Chat (Formerly Zopim) vs Tidio Chat
GetSiteControl140791.83%Zendesk Chat (Formerly Zopim) vs GetSiteControl
WhatsHelp118011.54%Zendesk Chat (Formerly Zopim) vs WhatsHelp
Olark111651.45%Zendesk Chat (Formerly Zopim) vs Olark
Pure Chat111381.45%Zendesk Chat (Formerly Zopim) vs Pure Chat
Freshchat110651.44%Zendesk Chat (Formerly Zopim) vs Freshchat
Visitor Chat93811.22%Zendesk Chat (Formerly Zopim) vs Visitor Chat
Salesforce Live Agent73700.96%Zendesk Chat (Formerly Zopim) vs Salesforce Live Agent
Chatra68290.89%Zendesk Chat (Formerly Zopim) vs Chatra
My LiveChat56510.74%Zendesk Chat (Formerly Zopim) vs My LiveChat
Formilla51650.67%Zendesk Chat (Formerly Zopim) vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 20.07%, Intercom with 17.60%, PHP Live Chat with 6.34% market share.

Zendesk Chat (Formerly Zopim) vs tawk.to

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Zendesk Chat (Formerly Zopim) vs Intercom

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Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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Zendesk Chat (Formerly Zopim) vs LiveChat

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Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ

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Zendesk Chat (Formerly Zopim) vs Crisp

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Zendesk Chat (Formerly Zopim) vs Smartsupp

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Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat

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Customers of Zendesk Chat (Formerly Zopim)

Around the world in 2025, over 99575 companies have started using Zendesk Chat (Formerly Zopim) as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
StarTek10,000+Greenwood VillageColoradoUnited States
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Jonathan Fitzgerald10,000+OrlandoFloridaUnited States
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Etsy10,000+BrooklynNew YorkUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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Teleperformance10,000+ParisIle-de-FranceFrance
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Dc.Gov10,000+Washington, D.C.Washington, D.C.United States
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LG Electronics10,000+SeoulSeoulKorea
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Youtube10,000+San BrunoCaliforniaUnited States
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VeriFone10,000+San JoseCaliforniaUnited States
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State Of Oregon10,000+SalemOregonUnited States
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Zendesk Chat (Formerly Zopim) Customers by Products and Services

The top three products and services offering customers that use Zendesk Chat (Formerly Zopim) for Live Chat are Marketing (774), E-Commerce (684), Technology (577).

Customers

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Zendesk Chat (Formerly Zopim) Customers by Employee Size

The majority of Zendesk Chat (Formerly Zopim)'s customers for the live-chat category fall in the company size of 0 - 9 employees (34750 companies), 20 - 49 employees (26252 companies), 100 - 249 employees (11770 companies).

Employee Size

Zendesk Chat (Formerly Zopim) Customers by Geography

The top three geographies of Zendesk Chat (Formerly Zopim) for live-chat are the United States with 36110(49.16%), United Kingdom with 7909(10.77%), Brazil with 4619(6.29%) customers respectively.

Customers

Employees of Zendesk Chat (Formerly Zopim)

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Also see other Products/Services by Zendesk Chat (Formerly Zopim) in:

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FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Chat (Formerly Zopim) competitors?

Zendesk Chat (Formerly Zopim)’s Top competitors in the live-chat category are tawk.to, Intercom, PHP Live Chat. You can view a full list of Zendesk Chat (Formerly Zopim) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Chat (Formerly Zopim) and 40,000 other technologies on the internet. You can also compare Zendesk Chat (Formerly Zopim) and its feature with top competitors here : Zendesk Chat (Formerly Zopim) vs tawk.to Zendesk Chat (Formerly Zopim) vs Intercom Zendesk Chat (Formerly Zopim) vs PHP Live Chat.

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What is Zendesk Chat (Formerly Zopim) customer distribution based on company size?

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What is Zendesk Chat (Formerly Zopim) market share in the live-chat?

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What are the top countries that use Zendesk Chat (Formerly Zopim)?

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What are the top industries that use Zendesk Chat (Formerly Zopim)?

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