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Zendesk Chat (Formerly Zopim)

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Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

Live Chat
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Market Share of Zendesk Chat (Formerly Zopim)

Current Customer(s)

95473

Market Share (Est.)

13.01%

Ranking

#3

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, PHP Live Chat with 6.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15105320.58%Zendesk Chat (Formerly Zopim) vs tawk.to
Intercom13451418.33%Zendesk Chat (Formerly Zopim) vs Intercom
PHP Live Chat464486.33%Zendesk Chat (Formerly Zopim) vs PHP Live Chat
Zoho SalesIQ319074.35%Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ
LiveChat312614.26%Zendesk Chat (Formerly Zopim) vs LiveChat
Crisp247843.38%Zendesk Chat (Formerly Zopim) vs Crisp
Smartsupp171942.34%Zendesk Chat (Formerly Zopim) vs Smartsupp
Smartsupp Live Chat169082.30%Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat
Tidio Chat135141.84%Zendesk Chat (Formerly Zopim) vs Tidio Chat
GetSiteControl130551.78%Zendesk Chat (Formerly Zopim) vs GetSiteControl
Drift116781.59%Zendesk Chat (Formerly Zopim) vs Drift
WhatsHelp110821.51%Zendesk Chat (Formerly Zopim) vs WhatsHelp
Olark105971.44%Zendesk Chat (Formerly Zopim) vs Olark
Pure Chat103141.41%Zendesk Chat (Formerly Zopim) vs Pure Chat
Freshchat99921.36%Zendesk Chat (Formerly Zopim) vs Freshchat
Visitor Chat79181.08%Zendesk Chat (Formerly Zopim) vs Visitor Chat
Chatra64660.88%Zendesk Chat (Formerly Zopim) vs Chatra
Salesforce Live Agent63840.87%Zendesk Chat (Formerly Zopim) vs Salesforce Live Agent
My LiveChat54090.74%Zendesk Chat (Formerly Zopim) vs My LiveChat
Formilla49440.67%Zendesk Chat (Formerly Zopim) vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, PHP Live Chat with 6.33% market share.

Zendesk Chat (Formerly Zopim) vs tawk.to

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Zendesk Chat (Formerly Zopim) vs Intercom

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Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ

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Zendesk Chat (Formerly Zopim) vs LiveChat

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Zendesk Chat (Formerly Zopim) vs Crisp

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Zendesk Chat (Formerly Zopim) vs Smartsupp

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Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat

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Customers of Zendesk Chat (Formerly Zopim)

Around the world in 2025, over 93817 companies have started using Zendesk Chat (Formerly Zopim) as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
[24] 7.ai10,000+San JoseCaliforniaUnited States
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Harvard Business Review10,000+BostonMassachusettsUnited States
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Hightail10,000+CampbellCaliforniaUnited States
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Alsuper10,000+ChihuahuaChihuahuaMexico
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State Of Alabama10,000+MontgomeryAlabamaUnited States
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CHRIST10,000+BengaluruKarnatakaIndia
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Shein10,000+GuangzhouGuangdongPeople's Republic of China
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Autodesk10,000+San FranciscoCaliforniaUnited States
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AEG Worldwide10,000+Los AngelesCaliforniaUnited States
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Narayana Group10,000+HyderabadTelanganaIndia
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Zendesk Chat (Formerly Zopim) Customers by Products and Services

The top three products and services offering customers that use Zendesk Chat (Formerly Zopim) for Live Chat are Marketing (736), E-Commerce (606), Technology (538).

Customers

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Zendesk Chat (Formerly Zopim) Customers by Employee Size

The majority of Zendesk Chat (Formerly Zopim)'s customers for the live-chat category fall in the company size of 0 - 9 employees (38472 companies), 20 - 49 employees (25918 companies), 100 - 249 employees (13164 companies).

Employee Size

Zendesk Chat (Formerly Zopim) Customers by Geography

The top three geographies of Zendesk Chat (Formerly Zopim) for live-chat are the United States with 34436(49.87%), United Kingdom with 7383(10.69%), India with 4217(6.11%) customers respectively.

Customers

Employees of Zendesk Chat (Formerly Zopim)

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Also see other Products/Services by Zendesk Chat (Formerly Zopim) in:

Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Chat (Formerly Zopim) competitors?

Zendesk Chat (Formerly Zopim)’s Top competitors in the live-chat category are tawk.to, Intercom, PHP Live Chat. You can view a full list of Zendesk Chat (Formerly Zopim) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Chat (Formerly Zopim) and 40,000 other technologies on the internet. You can also compare Zendesk Chat (Formerly Zopim) and its feature with top competitors here : Zendesk Chat (Formerly Zopim) vs tawk.to Zendesk Chat (Formerly Zopim) vs Intercom Zendesk Chat (Formerly Zopim) vs PHP Live Chat.

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What is Zendesk Chat (Formerly Zopim) customer distribution based on company size?

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What is Zendesk Chat (Formerly Zopim) market share in the live-chat?

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What are the top countries that use Zendesk Chat (Formerly Zopim)?

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What are the top industries that use Zendesk Chat (Formerly Zopim)?

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