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Salesforce Live Agent

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Salesforce Live Agent behind the scenes of the Customer Success Platform! Follow for exclusive access to broadcast coverage.

Live Chat
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Market Share of Salesforce Live Agent

Current Customer(s)

7074

Market Share (Est.)

0.92%

Ranking

#18

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 20.13%, Intercom with 18.07%, Zendesk Chat (Formerly Zopim) with 12.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15445520.13%Salesforce Live Agent vs tawk.to
Intercom13869418.07%Salesforce Live Agent vs Intercom
Zendesk Chat (Formerly Zopim)9804712.78%Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)
PHP Live Chat487246.35%Salesforce Live Agent vs PHP Live Chat
LiveChat334884.36%Salesforce Live Agent vs LiveChat
Zoho SalesIQ328444.28%Salesforce Live Agent vs Zoho SalesIQ
Crisp246353.21%Salesforce Live Agent vs Crisp
Smartsupp179922.34%Salesforce Live Agent vs Smartsupp
Smartsupp Live Chat173672.26%Salesforce Live Agent vs Smartsupp Live Chat
Drift157352.05%Salesforce Live Agent vs Drift
Tidio Chat140241.83%Salesforce Live Agent vs Tidio Chat
GetSiteControl140021.82%Salesforce Live Agent vs GetSiteControl
WhatsHelp116891.52%Salesforce Live Agent vs WhatsHelp
Pure Chat109241.42%Salesforce Live Agent vs Pure Chat
Olark106591.39%Salesforce Live Agent vs Olark
Freshchat106421.39%Salesforce Live Agent vs Freshchat
Visitor Chat92321.20%Salesforce Live Agent vs Visitor Chat
Chatra67450.88%Salesforce Live Agent vs Chatra
My LiveChat55900.73%Salesforce Live Agent vs My LiveChat
Formilla51170.67%Salesforce Live Agent vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 20.13%, Intercom with 18.07%, Zendesk Chat (Formerly Zopim) with 12.78% market share.

Salesforce Live Agent vs tawk.to

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Salesforce Live Agent vs Intercom

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Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)

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Salesforce Live Agent vs PHP Live Chat

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Salesforce Live Agent vs LiveChat

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Salesforce Live Agent vs Zoho SalesIQ

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Salesforce Live Agent vs Crisp

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Salesforce Live Agent vs Smartsupp

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Customers of Salesforce Live Agent

Around the world in 2025, over 7072 companies have started using Salesforce Live Agent as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Mitel10,000+OttawaOntarioCanada
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Dc.Gov10,000+Washington, D.C.Washington, D.C.United States
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University Of Central Florida10,000+OrlandoFloridaUnited States
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The Warehouse10,000+AucklandAucklandNew Zealand
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Flight Centre10,000+BrisbaneQueenslandAustralia
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Resideo10,000+ScottsdaleArizonaUnited States
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Huntington National Bank10,000+ColumbusOhioUnited States
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Avnet, Inc.10,000+PhoenixArizonaUnited States
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Activision10,000+Santa MonicaCaliforniaUnited States
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U.S. Customs10,000+Washington, D.C.Washington, D.C.United States
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Salesforce Live Agent Customers by Products and Services

The top three products and services offering customers that use Salesforce Live Agent for Live Chat are Online Learning (78), Accessories (70), Continuing Education (65).

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Salesforce Live Agent Customers by Employee Size

The majority of Salesforce Live Agent's customers for the live-chat category fall in the company size of 0 - 9 employees (1241 companies), 20 - 49 employees (1238 companies), 100 - 249 employees (1083 companies).

Employee Size

Salesforce Live Agent Customers by Geography

The top three geographies of Salesforce Live Agent for live-chat are the United States with 3780(65.31%), United Kingdom with 425(7.34%), Canada with 314(5.43%) customers respectively.

Customers

Employees of Salesforce Live Agent

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Also see other Products/Services by Salesforce Live Agent in:

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FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Live Agent competitors?

Salesforce Live Agent’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Salesforce Live Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Live Agent and 40,000 other technologies on the internet. You can also compare Salesforce Live Agent and its feature with top competitors here : Salesforce Live Agent vs tawk.to Salesforce Live Agent vs Intercom Salesforce Live Agent vs Zendesk Chat (Formerly Zopim).

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What is Salesforce Live Agent customer distribution based on company size?

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What is Salesforce Live Agent market share in the live-chat?

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What are the top countries that use Salesforce Live Agent?

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What are the top industries that use Salesforce Live Agent?

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