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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Live Agent’s competitors in the Live Chat category are Intercom with 20.80%, tawk.to with 19.65%, Zendesk Chat (Formerly Zopim) with 12.85% market share.
Popular Comparisons
The top three of Salesforce Live Agent’s competitors in the Live Chat category are Intercom with 20.80%, tawk.to with 19.65%, Zendesk Chat (Formerly Zopim) with 12.85% market share.
Salesforce Live Agent vs Intercom
Salesforce Live Agent vs tawk.to
Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)
Salesforce Live Agent vs PHP Live Chat
Salesforce Live Agent vs Crisp
Salesforce Live Agent vs Zoho SalesIQ
Salesforce Live Agent vs LiveChat
Salesforce Live Agent vs Smartsupp
Around the world in 2026, over 5047 companies have started using Salesforce Live Agent as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Amazon Web Services | 10,000+ | Seattle | Washington | United States | |
| CVS Pharmacy | 10,000+ | Woonsocket | Rhode Island | United States | |
| Pentair | 10,000+ | London | England | United Kingdom | |
| UPS | 10,000+ | Atlanta | Georgia | United States | |
| GE Healthcare | 10,000+ | Chicago | Illinois | United States | |
| Tech Mahindra | 10,000+ | Pune | Maharashtra | India | |
| Hy-Vee | 10,000+ | West Des Moines | Iowa | United States | |
| Verizon Connect | 10,000+ | Atlanta | Georgia | United States | |
| Amgen | 10,000+ | Thousand Oaks | California | United States | |
| Sentara | 10,000+ | Norfolk | Virginia | United States |
The top three products and services offering customers that use Salesforce Live Agent for Live Chat are Financial Services (46), Online Learning (46), Continuing Education (43).
Customers
The majority of Salesforce Live Agent's customers for the live-chat category fall in the company size of 0 - 9 employees (1503 companies), 20 - 49 employees (838 companies), 100 - 249 employees (664 companies).
Employee Size
The top three geographies of Salesforce Live Agent for live-chat are the United States with 2964(70.27%), Canada with 325(7.71%), United Kingdom with 313(7.42%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Live Agent competitors?
Salesforce Live Agent’s Top competitors in the live-chat category are Intercom, tawk.to, Zendesk Chat (Formerly Zopim). You can view a full list of Salesforce Live Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Live Agent and 40,000 other technologies on the internet. You can also compare Salesforce Live Agent and its feature with top competitors here : Salesforce Live Agent vs Intercom Salesforce Live Agent vs tawk.to Salesforce Live Agent vs Zendesk Chat (Formerly Zopim).
What is Salesforce Live Agent customer distribution based on company size?
What is Salesforce Live Agent market share in the live-chat?
What are the top countries that use Salesforce Live Agent?
What are the top industries that use Salesforce Live Agent?
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