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Salesforce Live Agent

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Salesforce Live Agent behind the scenes of the Customer Success Platform! Follow for exclusive access to broadcast coverage.

Live Chat
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Market Share of Salesforce Live Agent

Current Customer(s)

6384

Market Share (Est.)

0.87%

Ranking

#19

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15105320.58%Salesforce Live Agent vs tawk.to
Intercom13451418.33%Salesforce Live Agent vs Intercom
Zendesk Chat (Formerly Zopim)9547313.01%Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)
PHP Live Chat464486.33%Salesforce Live Agent vs PHP Live Chat
Zoho SalesIQ319074.35%Salesforce Live Agent vs Zoho SalesIQ
LiveChat312614.26%Salesforce Live Agent vs LiveChat
Crisp247843.38%Salesforce Live Agent vs Crisp
Smartsupp171942.34%Salesforce Live Agent vs Smartsupp
Smartsupp Live Chat169082.30%Salesforce Live Agent vs Smartsupp Live Chat
Tidio Chat135141.84%Salesforce Live Agent vs Tidio Chat
GetSiteControl130551.78%Salesforce Live Agent vs GetSiteControl
Drift116781.59%Salesforce Live Agent vs Drift
WhatsHelp110821.51%Salesforce Live Agent vs WhatsHelp
Olark105971.44%Salesforce Live Agent vs Olark
Pure Chat103141.41%Salesforce Live Agent vs Pure Chat
Freshchat99921.36%Salesforce Live Agent vs Freshchat
Visitor Chat79181.08%Salesforce Live Agent vs Visitor Chat
Chatra64660.88%Salesforce Live Agent vs Chatra
My LiveChat54090.74%Salesforce Live Agent vs My LiveChat
Formilla49440.67%Salesforce Live Agent vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

Salesforce Live Agent vs tawk.to

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Salesforce Live Agent vs Intercom

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Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)

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Salesforce Live Agent vs PHP Live Chat

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Salesforce Live Agent vs Zoho SalesIQ

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Salesforce Live Agent vs LiveChat

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Salesforce Live Agent vs Crisp

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Salesforce Live Agent vs Smartsupp

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Customers of Salesforce Live Agent

Around the world in 2025, over 6230 companies have started using Salesforce Live Agent as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Global Village10,000+DubaiDubaiUnited Arab Emirates
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EY10,000+LondonEnglandUnited Kingdom
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JPMorgan Chase10,000+New York CityNew YorkUnited States
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Advanced Markets Network10,000+LeawoodKansasUnited States
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Anheuser - Busch10,000+St. LouisMissouriUnited States
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AARP10,000+Washington, D.C.Washington, D.C.United States
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Nissan USA10,000+FranklinTennesseeUnited States
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Coventry University London Campus10,000+ScarboroughEnglandUnited Kingdom
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Tecnológico De Monterrey10,000+MonterreyNuevo LeonMexico
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Texas Tech Military & Veteran Programs10,000+LubbockTexasUnited States
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Salesforce Live Agent Customers by Products and Services

The top three products and services offering customers that use Salesforce Live Agent for Live Chat are Online Learning (70), Accessories (68), Continuing Education (58).

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Salesforce Live Agent Customers by Employee Size

The majority of Salesforce Live Agent's customers for the live-chat category fall in the company size of 0 - 9 employees (1732 companies), 20 - 49 employees (1101 companies), 100 - 249 employees (990 companies).

Employee Size

Salesforce Live Agent Customers by Geography

The top three geographies of Salesforce Live Agent for live-chat are the United States with 3672(70.13%), United Kingdom with 383(7.31%), Australia with 266(5.08%) customers respectively.

Customers

Employees of Salesforce Live Agent

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Also see other Products/Services by Salesforce Live Agent in:

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FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Live Agent competitors?

Salesforce Live Agent’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Salesforce Live Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Live Agent and 40,000 other technologies on the internet. You can also compare Salesforce Live Agent and its feature with top competitors here : Salesforce Live Agent vs tawk.to Salesforce Live Agent vs Intercom Salesforce Live Agent vs Zendesk Chat (Formerly Zopim).

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What is Salesforce Live Agent customer distribution based on company size?

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What is Salesforce Live Agent market share in the live-chat?

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What are the top countries that use Salesforce Live Agent?

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What are the top industries that use Salesforce Live Agent?

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