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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 20.13%, Intercom with 18.07%, Zendesk Chat (Formerly Zopim) with 12.78% market share.
Popular Comparisons
The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 20.13%, Intercom with 18.07%, Zendesk Chat (Formerly Zopim) with 12.78% market share.
Salesforce Live Agent vs tawk.to
Salesforce Live Agent vs Intercom
Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)
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Around the world in 2025, over 7072 companies have started using Salesforce Live Agent as Live Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Mitel | 10,000+ | Ottawa | Ontario | Canada | |
Dc.Gov | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
University Of Central Florida | 10,000+ | Orlando | Florida | United States | |
The Warehouse | 10,000+ | Auckland | Auckland | New Zealand | |
Flight Centre | 10,000+ | Brisbane | Queensland | Australia | |
Resideo | 10,000+ | Scottsdale | Arizona | United States | |
Huntington National Bank | 10,000+ | Columbus | Ohio | United States | |
Avnet, Inc. | 10,000+ | Phoenix | Arizona | United States | |
Activision | 10,000+ | Santa Monica | California | United States | |
U.S. Customs | 10,000+ | Washington, D.C. | Washington, D.C. | United States |
The top three products and services offering customers that use Salesforce Live Agent for Live Chat are Online Learning (78), Accessories (70), Continuing Education (65).
Customers
The majority of Salesforce Live Agent's customers for the live-chat category fall in the company size of 0 - 9 employees (1241 companies), 20 - 49 employees (1238 companies), 100 - 249 employees (1083 companies).
Employee Size
The top three geographies of Salesforce Live Agent for live-chat are the United States with 3780(65.31%), United Kingdom with 425(7.34%), Canada with 314(5.43%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Live Agent competitors?
Salesforce Live Agent’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Salesforce Live Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Live Agent and 40,000 other technologies on the internet. You can also compare Salesforce Live Agent and its feature with top competitors here : Salesforce Live Agent vs tawk.to Salesforce Live Agent vs Intercom Salesforce Live Agent vs Zendesk Chat (Formerly Zopim).
What is Salesforce Live Agent customer distribution based on company size?
What is Salesforce Live Agent market share in the live-chat?
What are the top countries that use Salesforce Live Agent?
What are the top industries that use Salesforce Live Agent?
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