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Salesforce Live Agent

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Salesforce Live Agent behind the scenes of the Customer Success Platform! Follow for exclusive access to broadcast coverage.

Live Chat
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Market Share of Salesforce Live Agent

Current Customer(s)

10727

Market Share (Est.)

1.64%

Ranking

#15

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 18.60%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to12191218.60%Salesforce Live Agent vs tawk.to
Zendesk Chat (Formerly Zopim)9489214.48%Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)
Intercom7044810.75%Salesforce Live Agent vs Intercom
PHP Live Chat487217.43%Salesforce Live Agent vs PHP Live Chat
LiveChat337935.15%Salesforce Live Agent vs LiveChat
Zoho SalesIQ302714.62%Salesforce Live Agent vs Zoho SalesIQ
Crisp204973.13%Salesforce Live Agent vs Crisp
Drift150302.29%Salesforce Live Agent vs Drift
Smartsupp149212.28%Salesforce Live Agent vs Smartsupp
Smartsupp Live Chat148562.27%Salesforce Live Agent vs Smartsupp Live Chat
Olark125941.92%Salesforce Live Agent vs Olark
Tidio Chat120381.84%Salesforce Live Agent vs Tidio Chat
Pure Chat117861.80%Salesforce Live Agent vs Pure Chat
Freshchat109831.68%Salesforce Live Agent vs Freshchat
GetSiteControl102781.57%Salesforce Live Agent vs GetSiteControl
WhatsHelp96771.48%Salesforce Live Agent vs WhatsHelp
Muut62270.95%Salesforce Live Agent vs Muut
Chatra61880.94%Salesforce Live Agent vs Chatra
Visitor Chat60640.93%Salesforce Live Agent vs Visitor Chat
LivePerson58010.88%Salesforce Live Agent vs LivePerson
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 18.60%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.75% market share.

Salesforce Live Agent vs tawk.to

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Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)

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Salesforce Live Agent vs Intercom

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Salesforce Live Agent vs PHP Live Chat

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Salesforce Live Agent vs LiveChat

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Salesforce Live Agent vs Zoho SalesIQ

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Salesforce Live Agent vs Crisp

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Salesforce Live Agent vs Drift

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Customers of Salesforce Live Agent

Around the world in 2024, over 10722 companies have started using Salesforce Live Agent as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Huntington Bancshares, Inc.10,000+ColumbusOhioUnited States
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U.S. Customs & Border Protection10,000+Washington, D.C.Washington, D.C.United States
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ADT, Inc.10,000+Boca RatonFloridaUnited States
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Pilot Flying J10,000+KnoxvilleTennesseeUnited States
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Molson Coors Brewing Company10,000+DenverColoradoUnited States
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Builders FirstSource, Inc.10,000+DallasTexasUnited States
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YPF SA10,000+Buenos AiresBuenos Aires F.D.Argentina
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GSA10,000+Washington, D.C.Washington, D.C.United States
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ENEOS Corporation10,000+TokyoTokyoJapan
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S&P Global, Inc.10,000+New York CityNew YorkUnited States
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Salesforce Live Agent Customers by Products and Services

The top three products and services offering customers that use Salesforce Live Agent for Live Chat are Accessories (101), Technology (94), Online Learning (91).

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Salesforce Live Agent Customers by Employee Size

The majority of Salesforce Live Agent's customers for the live-chat category fall in the company size of 0 - 9 employees (2746 companies), 20 - 49 employees (1912 companies), 100 - 249 employees (1414 companies).

Employee Size

Salesforce Live Agent Customers by Geography

The top three geographies of Salesforce Live Agent for live-chat are the United States with 6246(69.24%), United Kingdom with 662(7.34%), Australia with 463(5.13%) customers respectively.

Customers

Employees of Salesforce Live Agent

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Also see other Products/Services by Salesforce Live Agent in:

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FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Live Agent competitors?

Salesforce Live Agent’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of Salesforce Live Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Live Agent and 40,000 other technologies on the internet. You can also compare Salesforce Live Agent and its feature with top competitors here : Salesforce Live Agent vs tawk.to Salesforce Live Agent vs Zendesk Chat (Formerly Zopim) Salesforce Live Agent vs Intercom.

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What is Salesforce Live Agent customer distribution based on company size?

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What is Salesforce Live Agent market share in the live-chat?

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What are the top countries that use Salesforce Live Agent?

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What are the top industries that use Salesforce Live Agent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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