Question 1

What are the different markets in which
        PHP Live Chat and
        Salesforce Live Agent compete against each other?

Accepted Answer

PHP Live Chat and
        Salesforce Live Agent compete against each other in
        the Live Chat.

Question 2

How does the market share of
        PHP Live Chat
        and Salesforce Live Agent compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        PHP Live Chat has a
        6.34%
        market share in comparison to
        Salesforce Live Agent’s
        0.96%.
        Since it has a better market share coverage,
        PHP Live Chat holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Salesforce Live Agent holds the
        18th spot.

Question 3

How many customers are acquired by
        PHP Live Chat and
        Salesforce Live Agent in the
        Live Chat segment?

Accepted Answer

PHP Live Chat has
        48,662 customers and
        Salesforce Live Agent has
        7,353 customers in the
        Live Chat
        segment. PHP Live Chat has
        41309 more customers than
        Salesforce Live Agent in this category.

Question 4

What are the countries in which
        PHP Live Chat and
        Salesforce Live Agent has more customers?

Accepted Answer

PHP Live Chat has more customers in United States, United Kingdom and Netherlands.
Salesforce Live Agent has more customers in United States, United Kingdom and Canada.

PHP Live Chat Vs Salesforce Live Agent : In-Depth Comparison

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Comparing the customer bases of PHP Live Chat and Salesforce Live Agent

Comparing the market share of PHP Live Chat and Salesforce Live Agent

Compare PHP Live Chat vs Salesforce Live Agent customers by geography

Customer Movements for this month

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