Question 1

What are the different markets in which
        tawk.to and
        Salesforce Live Agent compete against each other?

Accepted Answer

tawk.to and
        Salesforce Live Agent compete against each other in
        the Live Chat.

Question 2

How does the market share of
        tawk.to
        and Salesforce Live Agent compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        tawk.to has a
        19.35%
        market share in comparison to
        Salesforce Live Agent’s
        0.66%.
        Since it has a better market share coverage,
        tawk.to holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Salesforce Live Agent holds the
        21st spot.

Question 3

How many customers are acquired by
        tawk.to and
        Salesforce Live Agent in the
        Live Chat segment?

Accepted Answer

tawk.to has
        151,214 customers and
        Salesforce Live Agent has
        5,169 customers in the
        Live Chat
        segment. tawk.to has
        146045 more customers than
        Salesforce Live Agent in this category.

Question 4

What are the countries in which
        tawk.to and
        Salesforce Live Agent has more customers?

Accepted Answer

tawk.to has more customers in United States, India and United Kingdom.
Salesforce Live Agent has more customers in United States, Canada and United Kingdom.

tawk.to Vs Salesforce Live Agent : In-Depth Comparison

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Comparing the customer bases of tawk.to and Salesforce Live Agent

Comparing the market share of tawk.to and Salesforce Live Agent

Compare tawk.to vs Salesforce Live Agent customers by geography

Customer Movements for this month

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