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Intercom

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Intercom, Inc. is the engages in wholesale, distribution, and manufacturing of long-distance prepaid calling cards and prepaid wireless products.

Live Chat
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Market Share of Intercom

Current Customer(s)

138694

Market Share (Est.)

18.07%

Ranking

#2

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Live Chat category are tawk.to with 20.13%, Zendesk Chat (Formerly Zopim) with 12.78%, PHP Live Chat with 6.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15445520.13%Intercom vs tawk.to
Zendesk Chat (Formerly Zopim)9804712.78%Intercom vs Zendesk Chat (Formerly Zopim)
PHP Live Chat487246.35%Intercom vs PHP Live Chat
LiveChat334884.36%Intercom vs LiveChat
Zoho SalesIQ328444.28%Intercom vs Zoho SalesIQ
Crisp246353.21%Intercom vs Crisp
Smartsupp179922.34%Intercom vs Smartsupp
Smartsupp Live Chat173672.26%Intercom vs Smartsupp Live Chat
Drift157352.05%Intercom vs Drift
Tidio Chat140241.83%Intercom vs Tidio Chat
GetSiteControl140021.82%Intercom vs GetSiteControl
WhatsHelp116891.52%Intercom vs WhatsHelp
Pure Chat109241.42%Intercom vs Pure Chat
Olark106591.39%Intercom vs Olark
Freshchat106421.39%Intercom vs Freshchat
Visitor Chat92321.20%Intercom vs Visitor Chat
Salesforce Live Agent70740.92%Intercom vs Salesforce Live Agent
Chatra67450.88%Intercom vs Chatra
My LiveChat55900.73%Intercom vs My LiveChat
Formilla51170.67%Intercom vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Live Chat category are tawk.to with 20.13%, Zendesk Chat (Formerly Zopim) with 12.78%, PHP Live Chat with 6.35% market share.

Intercom vs tawk.to

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Intercom vs Zendesk Chat (Formerly Zopim)

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Intercom vs PHP Live Chat

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Intercom vs LiveChat

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Intercom vs Zoho SalesIQ

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Intercom vs Crisp

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Intercom vs Smartsupp

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Intercom vs Smartsupp Live Chat

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Customers of Intercom

Around the world in 2025, over 138694 companies have started using Intercom as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
New York Life Insurance10,000+New York CityNew YorkUnited States
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Baptist Health South Florida10,000+MiamiFloridaUnited States
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University Of Maryland Medical System10,000+BaltimoreMarylandUnited States
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Food City10,000+AbingdonVirginiaUnited States
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MongoDB10,000+New York CityNew YorkUnited States
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Advance Auto Parts10,000+RoanokeVirginiaUnited States
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NTPC Ltd10,000+New DelhiNCTIndia
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Casey's General Stores10,000+AnkenyIowaUnited States
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Allied Universal10,000+Santa AnaCaliforniaUnited States
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Harbor Freight Tools10,000+CamarilloCaliforniaUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Live Chat are Marketing (1214), Saas (959), Social Media (794).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the live-chat category fall in the company size of 0 - 9 employees (71496 companies), 20 - 49 employees (27568 companies), 10 - 19 employees (13866 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for live-chat are the United States with 69991(61.45%), United Kingdom with 11685(10.26%), Canada with 6130(5.38%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Marketing Automation Platforms
Mobile Marketing
User Onboarding And Engagement
Online Marketing
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), PHP Live Chat. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs tawk.to Intercom vs Zendesk Chat (Formerly Zopim) Intercom vs PHP Live Chat.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the live-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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