Intercom Vs Zendesk Chat (Formerly Zopim) : In-Depth Comparison

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imageIntercom

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Categories where Intercom and Zendesk Chat (Formerly Zopim) compete

Live Chat
Communication
Customer Engagement
Customer Experience
Instant Messaging And Chat

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Intercom

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Comparing the customer bases of Intercom and Zendesk Chat (Formerly Zopim)

Comparing the customer bases of Intercom and Zendesk Chat (Formerly Zopim), we can see that Intercom has 134900 customer(s), while Zendesk Chat (Formerly Zopim) has 99389 customer(s). In the Live Chat category, with 134900 customer(s) Intercom stands at 2nd place by ranking, while Zendesk Chat (Formerly Zopim) with 99389 customer(s), is at the 3rd place.

Intercom

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2nd

134900 Customer

Zendesk Chat (Formerly Zopim)

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3rd

99389 Customer

Comparing the market share of Intercom and Zendesk Chat (Formerly Zopim)

Intercom has a 17.58% market share in the Live Chat category, while Zendesk Chat (Formerly Zopim) has a 12.95% market share in the same space.

Compare Intercom vs Zendesk Chat (Formerly Zopim) customers by geography

Comparing Intercom and Zendesk Chat (Formerly Zopim) customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Zendesk Chat (Formerly Zopim) has more customers in United States.

Intercom

Zendesk Chat (Formerly Zopim)

Customer Movements for this month

Gain actionable insights about the buying patterns of Intercom vs Zendesk Chat (Formerly Zopim)’s target audience.

Intercom

New

6936 Customer

Lost

2407 Customer

Zendesk Chat (Formerly Zopim)

New

174 Customer

Lost

181 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Intercom and Zendesk Chat (Formerly Zopim) compete against each other?

Intercom and Zendesk Chat (Formerly Zopim) compete against each other in the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

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How does the market share of Intercom and Zendesk Chat (Formerly Zopim) compare in the Live Chat market?

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How many customers are acquired by Intercom and Zendesk Chat (Formerly Zopim) in the Live Chat segment?

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What are the countries in which Intercom and Zendesk Chat (Formerly Zopim) has more customers?

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