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Freshchat

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Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solu...Read more

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Market Share of Freshchat

Current Customer(s)

9992

Market Share (Est.)

1.36%

Ranking

#16

Top Competitors and Alternatives of Freshchat

The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15105320.58%Freshchat vs tawk.to
Intercom13451418.33%Freshchat vs Intercom
Zendesk Chat (Formerly Zopim)9547313.01%Freshchat vs Zendesk Chat (Formerly Zopim)
PHP Live Chat464486.33%Freshchat vs PHP Live Chat
Zoho SalesIQ319074.35%Freshchat vs Zoho SalesIQ
LiveChat312614.26%Freshchat vs LiveChat
Crisp247843.38%Freshchat vs Crisp
Smartsupp171942.34%Freshchat vs Smartsupp
Smartsupp Live Chat169082.30%Freshchat vs Smartsupp Live Chat
Tidio Chat135141.84%Freshchat vs Tidio Chat
GetSiteControl130551.78%Freshchat vs GetSiteControl
Drift116781.59%Freshchat vs Drift
WhatsHelp110821.51%Freshchat vs WhatsHelp
Olark105971.44%Freshchat vs Olark
Pure Chat103141.41%Freshchat vs Pure Chat
Visitor Chat79181.08%Freshchat vs Visitor Chat
Chatra64660.88%Freshchat vs Chatra
Salesforce Live Agent63840.87%Freshchat vs Salesforce Live Agent
My LiveChat54090.74%Freshchat vs My LiveChat
Formilla49440.67%Freshchat vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Freshchat

The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

Freshchat vs tawk.to

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Freshchat vs Intercom

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Freshchat vs Zendesk Chat (Formerly Zopim)

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Freshchat vs PHP Live Chat

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Freshchat vs Zoho SalesIQ

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Freshchat vs LiveChat

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Freshchat vs Crisp

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Freshchat vs Smartsupp

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Customers of Freshchat

Around the world in 2025, over 9809 companies have started using Freshchat as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
HCLTech10,000+NoidaUttar PradeshIndia
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Ministry Of Education, Saudi Arabia10,000+RiyadhAr RiyadSaudi Arabia
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Delivery Hero10,000+BerlinBerlinGermany
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Rituals10,000+AmsterdamNorth HollandNetherlands
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Christy10,000+HydeEnglandUnited Kingdom
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Gale Healthcare10,000+TampaFloridaUnited States
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Xceedcc10,000+CairoCairoEgypt
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Miami Association Of Realtors10,000+MiamiFloridaUnited States
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Industries Excellence10,000+ChicagoIllinoisUnited States
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University Of Missouri10,000+EstherMissouriUnited States
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Freshchat Customers by Products and Services

The top three products and services offering customers that use Freshchat for Live Chat are Marketing (101), Ecommerce (91), E-Commerce (89).

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Freshchat Customers by Employee Size

The majority of Freshchat's customers for the live-chat category fall in the company size of 0 - 9 employees (3602 companies), 20 - 49 employees (2895 companies), 100 - 249 employees (1567 companies).

Employee Size

Freshchat Customers by Geography

The top three geographies of Freshchat for live-chat are the United States with 3035(40.93%), India with 1009(13.61%), United Kingdom with 931(12.56%) customers respectively.

Customers

Employees of Freshchat

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Also see other Products/Services by Freshchat in:

Live Chat
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Freshchat competitors?

Freshchat’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Intercom Freshchat vs Zendesk Chat (Formerly Zopim).

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What is Freshchat customer distribution based on company size?

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What is Freshchat market share in the live-chat?

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What are the top countries that use Freshchat?

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What are the top industries that use Freshchat?

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