Freshchat
Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solu...Read more
Market Share of Freshchat
Current Customer(s)
9992
Market Share (Est.)
1.36%
Ranking
#16
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| tawk.to | 151053 | 20.58% | Freshchat vs tawk.to |
| Intercom | 134514 | 18.33% | Freshchat vs Intercom |
| Zendesk Chat (Formerly Zopim) | 95473 | 13.01% | Freshchat vs Zendesk Chat (Formerly Zopim) |
| PHP Live Chat | 46448 | 6.33% | Freshchat vs PHP Live Chat |
| Zoho SalesIQ | 31907 | 4.35% | Freshchat vs Zoho SalesIQ |
| LiveChat | 31261 | 4.26% | Freshchat vs LiveChat |
| Crisp | 24784 | 3.38% | Freshchat vs Crisp |
| Smartsupp | 17194 | 2.34% | Freshchat vs Smartsupp |
| Smartsupp Live Chat | 16908 | 2.30% | Freshchat vs Smartsupp Live Chat |
| Tidio Chat | 13514 | 1.84% | Freshchat vs Tidio Chat |
| GetSiteControl | 13055 | 1.78% | Freshchat vs GetSiteControl |
| Drift | 11678 | 1.59% | Freshchat vs Drift |
| WhatsHelp | 11082 | 1.51% | Freshchat vs WhatsHelp |
| Olark | 10597 | 1.44% | Freshchat vs Olark |
| Pure Chat | 10314 | 1.41% | Freshchat vs Pure Chat |
| Visitor Chat | 7918 | 1.08% | Freshchat vs Visitor Chat |
| Chatra | 6466 | 0.88% | Freshchat vs Chatra |
| Salesforce Live Agent | 6384 | 0.87% | Freshchat vs Salesforce Live Agent |
| My LiveChat | 5409 | 0.74% | Freshchat vs My LiveChat |
| Formilla | 4944 | 0.67% | Freshchat vs Formilla |
Popular Comparisons
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.
Freshchat vs tawk.to
Freshchat vs Intercom
Freshchat vs Zendesk Chat (Formerly Zopim)
Freshchat vs PHP Live Chat
Freshchat vs Zoho SalesIQ
Freshchat vs LiveChat
Freshchat vs Crisp
Freshchat vs Smartsupp
Customers of Freshchat
Around the world in 2025, over 9809 companies have started using Freshchat as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| HCLTech | 10,000+ | Noida | Uttar Pradesh | India |     |
| Ministry Of Education, Saudi Arabia | 10,000+ | Riyadh | Ar Riyad | Saudi Arabia | |
| Delivery Hero | 10,000+ | Berlin | Berlin | Germany | |
| Rituals | 10,000+ | Amsterdam | North Holland | Netherlands | |
| Christy | 10,000+ | Hyde | England | United Kingdom | |
| Gale Healthcare | 10,000+ | Tampa | Florida | United States | |
| Xceedcc | 10,000+ | Cairo | Cairo | Egypt | |
| Miami Association Of Realtors | 10,000+ | Miami | Florida | United States | |
| Industries Excellence | 10,000+ | Chicago | Illinois | United States | |
| University Of Missouri | 10,000+ | Esther | Missouri | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Freshchat Customers by Products and Services
The top three products and services offering customers that use Freshchat for Live Chat are Marketing (101), Ecommerce (91), E-Commerce (89).
Customers
Download the 6sense Chrome Extension to get verified contact data of Freshchat employees
Install Now
Freshchat Customers by Employee Size
The majority of Freshchat's customers for the live-chat category fall in the company size of 0 - 9 employees (3602 companies), 20 - 49 employees (2895 companies), 100 - 249 employees (1567 companies).
Employee Size
Freshchat Customers by Geography
The top three geographies of Freshchat for live-chat are the United States with 3035(40.93%), India with 1009(13.61%), United Kingdom with 931(12.56%) customers respectively.
Customers
Employees of Freshchat
Also see other Products/Services by Freshchat in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Intercom Freshchat vs Zendesk Chat (Formerly Zopim).
What is Freshchat customer distribution based on company size?
What is Freshchat market share in the live-chat?
What are the top countries that use Freshchat?
What are the top industries that use Freshchat?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
