Freshchat
Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solu...Read more
Market Share of Freshchat
Current Customer(s)
11051
Market Share (Est.)
1.67%
Ranking
#14
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 18.42%, Zendesk Chat (Formerly Zopim) with 14.43%, Intercom with 10.74% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| tawk.to | 122062 | 18.42% | Freshchat vs tawk.to |
| Zendesk Chat (Formerly Zopim) | 95604 | 14.43% | Freshchat vs Zendesk Chat (Formerly Zopim) |
| Intercom | 71127 | 10.74% | Freshchat vs Intercom |
| PHP Live Chat | 48937 | 7.39% | Freshchat vs PHP Live Chat |
| LiveChat | 33906 | 5.12% | Freshchat vs LiveChat |
| Zoho SalesIQ | 30294 | 4.57% | Freshchat vs Zoho SalesIQ |
| Crisp | 20822 | 3.14% | Freshchat vs Crisp |
| Drift | 15107 | 2.28% | Freshchat vs Drift |
| Smartsupp | 14948 | 2.26% | Freshchat vs Smartsupp |
| Smartsupp Live Chat | 14884 | 2.25% | Freshchat vs Smartsupp Live Chat |
| Olark | 12699 | 1.92% | Freshchat vs Olark |
| Tidio Chat | 12065 | 1.82% | Freshchat vs Tidio Chat |
| Pure Chat | 11836 | 1.79% | Freshchat vs Pure Chat |
| Salesforce Live Agent | 10725 | 1.62% | Freshchat vs Salesforce Live Agent |
| GetSiteControl | 10324 | 1.56% | Freshchat vs GetSiteControl |
| WhatsHelp | 9725 | 1.47% | Freshchat vs WhatsHelp |
| Chatra | 6457 | 0.97% | Freshchat vs Chatra |
| Muut | 6229 | 0.94% | Freshchat vs Muut |
| Visitor Chat | 6085 | 0.92% | Freshchat vs Visitor Chat |
| LivePerson | 5996 | 0.90% | Freshchat vs LivePerson |
Popular Comparisons
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 18.42%, Zendesk Chat (Formerly Zopim) with 14.43%, Intercom with 10.74% market share.
Freshchat vs tawk.to
Freshchat vs Zendesk Chat (Formerly Zopim)
Freshchat vs Intercom
Freshchat vs PHP Live Chat
Freshchat vs LiveChat
Freshchat vs Zoho SalesIQ
Freshchat vs Crisp
Freshchat vs Drift
Customers of Freshchat
Around the world in 2024, over 11032 companies have started using Freshchat as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Swarovski | 10,000+ | Wattens | Tyrol | Austria |     |
| Webhelp | 10,000+ | Paris | Ile-de-France | France | |
| Senac | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| General Mills, Inc. | 10,000+ | Minneapolis | Minnesota | United States | |
| United Bank For Africa | 10,000+ | Lagos | Lagos | Nigeria | |
| Delhivery | 10,000+ | Gurgaon | Haryana | India | |
| The School District Of Lee County | 10,000+ | Fort Myers | Florida | United States | |
| S&P Global, Inc. | 10,000+ | New York City | New York | United States | |
| Byjus | 10,000+ | Bengaluru | Karnataka | India | |
| University Of Missouri | 10,000+ | Esther | Missouri | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Freshchat Customers by Products and Services
The top three products and services offering customers that use Freshchat for Live Chat are Marketing (133), E-Commerce (132), Ecommerce (115).
Customers
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Freshchat Customers by Employee Size
The majority of Freshchat's customers for the live-chat category fall in the company size of 0 - 9 employees (3592 companies), 20 - 49 employees (2621 companies), 10 - 19 employees (1737 companies).
Employee Size
Freshchat Customers by Geography
The top three geographies of Freshchat for live-chat are the United States with 3497(42.58%), United Kingdom with 1133(13.80%), India with 1046(12.74%) customers respectively.
Customers
Employees of Freshchat
Also see other Products/Services by Freshchat in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Zendesk Chat (Formerly Zopim) Freshchat vs Intercom.
What is Freshchat customer distribution based on company size?
What is Freshchat market share in the live-chat?
What are the top countries that use Freshchat?
What are the top industries that use Freshchat?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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