Freshchat
Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solu...Read more
Market Share of Freshchat
Current Customer(s)
10642
Market Share (Est.)
1.39%
Ranking
#16
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 20.13%, Intercom with 18.07%, Zendesk Chat (Formerly Zopim) with 12.78% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| tawk.to | 154455 | 20.13% | Freshchat vs tawk.to |
| Intercom | 138694 | 18.07% | Freshchat vs Intercom |
| Zendesk Chat (Formerly Zopim) | 98047 | 12.78% | Freshchat vs Zendesk Chat (Formerly Zopim) |
| PHP Live Chat | 48724 | 6.35% | Freshchat vs PHP Live Chat |
| LiveChat | 33488 | 4.36% | Freshchat vs LiveChat |
| Zoho SalesIQ | 32844 | 4.28% | Freshchat vs Zoho SalesIQ |
| Crisp | 24635 | 3.21% | Freshchat vs Crisp |
| Smartsupp | 17992 | 2.34% | Freshchat vs Smartsupp |
| Smartsupp Live Chat | 17367 | 2.26% | Freshchat vs Smartsupp Live Chat |
| Drift | 15735 | 2.05% | Freshchat vs Drift |
| Tidio Chat | 14024 | 1.83% | Freshchat vs Tidio Chat |
| GetSiteControl | 14002 | 1.82% | Freshchat vs GetSiteControl |
| WhatsHelp | 11689 | 1.52% | Freshchat vs WhatsHelp |
| Pure Chat | 10924 | 1.42% | Freshchat vs Pure Chat |
| Olark | 10659 | 1.39% | Freshchat vs Olark |
| Visitor Chat | 9232 | 1.20% | Freshchat vs Visitor Chat |
| Salesforce Live Agent | 7074 | 0.92% | Freshchat vs Salesforce Live Agent |
| Chatra | 6745 | 0.88% | Freshchat vs Chatra |
| My LiveChat | 5590 | 0.73% | Freshchat vs My LiveChat |
| Formilla | 5117 | 0.67% | Freshchat vs Formilla |
Popular Comparisons
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 20.13%, Intercom with 18.07%, Zendesk Chat (Formerly Zopim) with 12.78% market share.
Freshchat vs tawk.to
Freshchat vs Intercom
Freshchat vs Zendesk Chat (Formerly Zopim)
Freshchat vs PHP Live Chat
Freshchat vs LiveChat
Freshchat vs Zoho SalesIQ
Freshchat vs Crisp
Freshchat vs Smartsupp
Customers of Freshchat
Around the world in 2025, over 10642 companies have started using Freshchat as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Delhivery | 10,000+ | Gurgaon | Haryana | India |     |
| Springer Nature | 10,000+ | London | England | United Kingdom | |
| MAC Cosmetics | 10,000+ | New York City | New York | United States | |
| University Of Missouri System | 10,000+ | Esther | Missouri | United States | |
| NBA | 10,000+ | New York City | New York | United States | |
| City Of Austin | 10,000+ | Austin | Texas | United States | |
| Payless Holdings | 10,000+ | Topeka | Kansas | United States | |
| OYO | 10,000+ | Gurgaon | Haryana | India | |
| Nielsen Consumer | 10,000+ | Chicago | Illinois | United States | |
| Bosch | 10,000+ | Gerlingen | Baden-Wuerttemberg | Germany | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Freshchat Customers by Products and Services
The top three products and services offering customers that use Freshchat for Live Chat are Marketing (111), E-Commerce (102), Ecommerce (97).
Customers
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Freshchat Customers by Employee Size
The majority of Freshchat's customers for the live-chat category fall in the company size of 0 - 9 employees (3426 companies), 20 - 49 employees (3036 companies), 100 - 249 employees (1377 companies).
Employee Size
Freshchat Customers by Geography
The top three geographies of Freshchat for live-chat are the United States with 3302(41.45%), India with 1097(13.77%), United Kingdom with 991(12.44%) customers respectively.
Customers
Employees of Freshchat
Also see other Products/Services by Freshchat in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Intercom Freshchat vs Zendesk Chat (Formerly Zopim).
What is Freshchat customer distribution based on company size?
What is Freshchat market share in the live-chat?
What are the top countries that use Freshchat?
What are the top industries that use Freshchat?
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