Question 1

What are the different markets in which
        Tidio Chat and
        Freshchat compete against each other?

Accepted Answer

Tidio Chat and
        Freshchat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Tidio Chat
        and Freshchat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Tidio Chat has a
        1.78%
        market share in comparison to
        Freshchat’s
        1.24%.
        Since it has a better market share coverage,
        Tidio Chat holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Freshchat holds the
        15th spot.

Question 3

How many customers are acquired by
        Tidio Chat and
        Freshchat in the
        Live Chat segment?

Accepted Answer

Tidio Chat has
        15,131 customers and
        Freshchat has
        10,547 customers in the
        Live Chat
        segment. Tidio Chat has
        4584 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        Tidio Chat and
        Freshchat has more customers?

Accepted Answer

Tidio Chat has more customers in United States, Brazil and United Kingdom.
Freshchat has more customers in United States, Netherlands and India.

Tidio Chat Vs Freshchat : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Tidio Chat and Freshchat

Comparing the market share of Tidio Chat and Freshchat

Compare Tidio Chat vs Freshchat customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data