Zendesk Chat (Formerly Zopim) Vs Olark : In-Depth Comparison

Q: How does the market share of Zendesk Chat (Formerly Zopim) and Olark compare in the Live Chat market?

In the Live Chat market, Zendesk Chat (Formerly Zopim) has a 12.78% market share in comparison to Olark’s 1.39%. Since it has a better market share coverage, Zendesk Chat (Formerly Zopim) holds the 3rd spot in 6sense's Market Share Ranking Index for the Live Chat category, while Olark holds the 15th spot.

Q: How many customers are acquired by Zendesk Chat (Formerly Zopim) and Olark in the Live Chat segment?

Zendesk Chat (Formerly Zopim) has 98,047 customers and Olark has 10,659 customers in the Live Chat segment. Zendesk Chat (Formerly Zopim) has 87388 more customers than Olark in this category.

Not sure if Zendesk Chat (Formerly Zopim), or Olark is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk Chat (Formerly Zopim) and Olark compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk Chat (Formerly Zopim) vs Olark customers by industry, by geography and by buying patterns.

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Zendesk Chat (Formerly Zopim)

Zendesk Chat (Formerly Zopim) competes with other products in the categories. It has a 12.78% market share in the Live Chat category, and Zendesk Chat (Formerly Zopim) has 98,047 customers in 10 countries.

Olark

Olark competes with other products in the Project Collaboration, Live Chat categories. It has a 1.39% market share in the Live Chat category, and Olark has 10,659 customers in 10 countries.

Categories where Zendesk Chat (Formerly Zopim) and Olark compete

Live Chat

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Zendesk Chat (Formerly Zopim)

Comparing the customer bases of Zendesk Chat (Formerly Zopim) and Olark

Comparing the customer bases of Zendesk Chat (Formerly Zopim) and Olark, we can see that Zendesk Chat (Formerly Zopim) has 98,047 customer(s), while Olark has 10,659 customer(s). In the Live Chat category, with 98,047 customer(s) Zendesk Chat (Formerly Zopim) stands at 3rd place by ranking, while Olark with 10,659 customer(s), is at the 15th place.

Zendesk Chat (Formerly Zopim)

3rd

98,047 Customer

Olark

15th

10,659 Customer

Comparing the market share of Zendesk Chat (Formerly Zopim) and Olark

Zendesk Chat (Formerly Zopim) has a 12.78% market share in the Live Chat category, while Olark has a 1.39% market share in the same space.

Compare Zendesk Chat (Formerly Zopim) vs Olark customers by geography

Comparing Zendesk Chat (Formerly Zopim) and Olark customers based on their geographic location, we can see that Zendesk Chat (Formerly Zopim) has more customers in United States, United Kingdom and Brazil, while Olark has more customers in United States.

Zendesk Chat (Formerly Zopim)

Olark

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk Chat (Formerly Zopim) vs Olark’s target audience.

Zendesk Chat (Formerly Zopim)

New

133 Customer

Lost

116 Customer

Olark

New

16 Customer

Lost

11 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk Chat (Formerly Zopim) and Olark compete against each other?

Zendesk Chat (Formerly Zopim) and Olark compete against each other in the Live Chat.

How does the market share of Zendesk Chat (Formerly Zopim) and Olark compare in the Live Chat market?

How many customers are acquired by Zendesk Chat (Formerly Zopim) and Olark in the Live Chat segment?

What are the countries in which Zendesk Chat (Formerly Zopim) and Olark has more customers?

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