Intercom Vs Zendesk Chat (Formerly Zopim) : In-Depth Comparison
Not sure if Intercom, or Zendesk Chat (Formerly Zopim) is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Intercom and Zendesk Chat (Formerly Zopim) compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Intercom vs Zendesk Chat (Formerly Zopim) customers by industry, by geography and by buying patterns.
Intercom competes with other products in the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat, Marketing Automation Platforms, Mobile Marketing, Online Marketing, Sales Management, User Onboarding And Engagement categories. It has a 18.07% market share in the Live Chat category, and Intercom has 138,694 customers in 10 countries.
Zendesk Chat (Formerly Zopim) competes with other products in the Project Collaboration, categories. It has a 12.78% market share in the Live Chat category, and Zendesk Chat (Formerly Zopim) has 98,047 customers in 10 countries.
Categories where Intercom and Zendesk Chat (Formerly Zopim) compete
Choose Technologies to compare
Intercom
Comparing the customer bases of Intercom and Zendesk Chat (Formerly Zopim)
Comparing the customer bases of Intercom and Zendesk Chat (Formerly Zopim), we can see that Intercom has 138,694 customer(s), while Zendesk Chat (Formerly Zopim) has 98,047 customer(s). In the Live Chat category, with 138,694 customer(s) Intercom stands at 2nd place by ranking, while Zendesk Chat (Formerly Zopim) with 98,047 customer(s), is at the 3rd place.
Intercom
2nd
138,694 Customer
Zendesk Chat (Formerly Zopim)
3rd
98,047 Customer
Comparing the market share of Intercom and Zendesk Chat (Formerly Zopim)
Intercom has a 18.07% market share in the Live Chat category, while Zendesk Chat (Formerly Zopim) has a 12.78% market share in the same space.
Compare Intercom vs Zendesk Chat (Formerly Zopim) customers by geography
Comparing Intercom and Zendesk Chat (Formerly Zopim) customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Zendesk Chat (Formerly Zopim) has more customers in United States.
Intercom
Zendesk Chat (Formerly Zopim)
Customer Movements for this month
Gain actionable insights about the buying patterns of Intercom vs Zendesk Chat (Formerly Zopim)’s target audience.
Intercom
New
4,524 Customer
Lost
2,069 Customer
Zendesk Chat (Formerly Zopim)
New
133 Customer
Lost
116 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Intercom and Zendesk Chat (Formerly Zopim) compete against each other?
Intercom and Zendesk Chat (Formerly Zopim) compete against each other in the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.
How does the market share of Intercom and Zendesk Chat (Formerly Zopim) compare in the Live Chat market?
How many customers are acquired by Intercom and Zendesk Chat (Formerly Zopim) in the Live Chat segment?
What are the countries in which Intercom and Zendesk Chat (Formerly Zopim) has more customers?
Choose Technologies to compare
6Sense Chrome Extension
Save 15 hours a week on sales research
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
