Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel customer service solution in...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Live Chat category are tawk.to with 20.09%, Intercom with 17.70%, Zendesk Chat (Formerly Zopim) with 12.87% market share.
Popular Comparisons
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Live Chat category are tawk.to with 20.09%, Intercom with 17.70%, Zendesk Chat (Formerly Zopim) with 12.87% market share.
Oracle Service Cloud (formerly RightNow) vs tawk.to
Oracle Service Cloud (formerly RightNow) vs Intercom
Oracle Service Cloud (formerly RightNow) vs Zendesk Chat (Formerly Zopim)
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Oracle Service Cloud (formerly RightNow) vs LiveChat
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Around the world in 2025, over 1747 companies have started using Oracle Service Cloud (formerly RightNow) as Live Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Concentrix | 10,000+ | Fremont | California | United States | |
General Electric | 10,000+ | Boston | Massachusetts | United States | |
Genpact | 10,000+ | New York City | New York | United States | |
Enterprise Holdings | 10,000+ | St. Louis | Missouri | United States | |
Equinix | 10,000+ | Redwood City | California | United States | |
IKEA | 10,000+ | Malmoe | Skane | Sweden | |
Ernst & Young | 10,000+ | London | England | United Kingdom | |
LexisNexis | 10,000+ | New York City | New York | United States | |
City Of San Antonio | 10,000+ | San Antonio | Texas | United States | |
Kier Group | 10,000+ | Salford | England | United Kingdom |
The top three products and services offering customers that use Oracle Service Cloud (formerly RightNow) for Live Chat are Cloud Services (25), Early Childhood Education (20), Digital Transformation (20).
Customers
The majority of Oracle Service Cloud (formerly RightNow)'s customers for the live-chat category fall in the company size of 0 - 9 employees (498 companies), 20 - 49 employees (360 companies), 100 - 249 employees (156 companies).
Employee Size
The top three geographies of Oracle Service Cloud (formerly RightNow) for live-chat are the United States with 985(66.64%), United Kingdom with 130(8.80%), Korea with 73(4.94%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Oracle Service Cloud (formerly RightNow) competitors?
Oracle Service Cloud (formerly RightNow)’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Oracle Service Cloud (formerly RightNow) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud (formerly RightNow) and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud (formerly RightNow) and its feature with top competitors here : Oracle Service Cloud (formerly RightNow) vs tawk.to Oracle Service Cloud (formerly RightNow) vs Intercom Oracle Service Cloud (formerly RightNow) vs Zendesk Chat (Formerly Zopim).
What is Oracle Service Cloud (formerly RightNow) customer distribution based on company size?
What is Oracle Service Cloud (formerly RightNow) market share in the live-chat?
What are the top countries that use Oracle Service Cloud (formerly RightNow)?
What are the top industries that use Oracle Service Cloud (formerly RightNow)?
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